Awful customer service with zero accountability. We specifically asked this company not to plant grass seed after a property demolition that was delayed several times due to their negligence. They planted seed anyway and charged us $500 for it. They refused to reimburse us because "it was already done." It was then discovered that they had actually planted wheat, resulting in a wheat field that we have to now pay 2k to remove. When we brought this to their attention, they responded in a gaslighting manner by saying "it's not supposed to look like a golf course," rather than taking responsibility for their major error. To make matters worse, we just received a city nuisance fine of $175 for the wheat growing. Dealing with Monster Demolition has now cost us close to an additional $3k to correct their mistakes, in addition to our time, energy, and disappointment in their lack of professionalism. read more