I arrived at 11:45 on a Sat morning. I had two bald front tires and I have two used replacement…read moretires. The person that was apparently running the place laughed at me and said "not a chance, I'm out of here in 15 minutes." No apologies, just " No Way man." So they might do good work at a good price, but they are rude and unsympathetic, and I personally won't be giving them a second chance. I will give them 1 star for answering the phone and quoting me a price. If they had shared there hours, it might have went down different.

Nicest service guys I've ever met. They did a quick test drive and inspection of my VW after I hit…read morea giant pothole. Bent rim - ugh - so off to the dealer for a new wheel. No charge at all for their time and help. Definitely would be confident going to Bobs and will recommend them to everyone.

I don't post often and have two shout outs. 1. Thanks,…read moreBosak Chevy in Michigan City, IN for the shoddy workmanship on 11/14/22 for the recall on our 2014 Equinox for our windshield wipers. 2. Thanks to Randy Wise Chevrolet in Flint, MI who repaired the recall again correctly due to the other dealer's shitty workmanship. Long story short. My husband and I traveled to Frankenmuth, MI for a couple of days heading home today. During a monsoonal downpour, our wipers quit working on I-75 South heading home. Luckily, we were very near an exit and were able to drive on the shoulder to a BP gas station which was just off the exit. Thanks to the clerk at BP who headed in the right direction. We had to have our Equinox towed to a nearby Chevy dealer who made the recall repair and we were able to return home safely. Bosak has just lost a long time Harbor Chevy customer! This is why I hate to fucking travel!

While the initial process of buying the car was smooth and I felt treated fairly, my experience…read morejust two weeks later has left me deeply upset and disappointed. I reached out regarding a significant issue with the front right wheel pulling hard, and what followed turned into an absolute nightmare. After securing an appointment, I dropped my car off at 1 PM, hopeful for a quick resolution. Four and a half hours passed with no communication from them, leading me to make two calls for updates. To my dismay, I learned they hadn't even begun to inspect my vehicle. The response I received was disheartening; it felt dismissive when they suggested I would have to cover costs that should have been addressed by them so soon after my purchase. I expected at least a simple courtesy of checking my car and providing updates instead of making me chase after them for information. After speaking with four different people and experiencing confusion over who was responsible for costs, the used car department finally offered to split the cost of a diagnostic. They promised to pick up my car the following Monday, but nearly a week has passed without any follow-up or scheduling communication. The lack of respect and communication throughout this process has been incredibly frustrating. One service representative, Todd, was particularly dismissive, treating my concerns as if I were overreacting and implying that I was simply making up issues. This is not how a new customer should be treated. Having only purchased my vehicle three weeks ago and already facing such a distressing service experience--despite having bought an extended warranty--I feel abandoned. The fact that I can't get a simple diagnostic covered after spending tens of thousands of dollars is truly unacceptable. Now, I am forced to spend $200 to have it serviced elsewhere. I will return to Randy Wise only when necessary for warranty work.

Great service! Affordable pricing, not trying to trick you into things you don't need. Speedy…read moreservice. Definitely recommend!

They do a great job installing tires and warrantying them. The office manager is a very pleasant…read moreperson to work with.

I can't say enough good things about Mr. Front End! The second I walked through the door I was made…read moreto feel welcome and was greeted by Hunter with a big smile and a very polite "Hi There! What can we do for you?" I knew right then I had come to the right place! After finding out my name, Hunter ALWAYS addressed me by my name ( which made me feel at home) and it got better from there. I explained that I had just had my front tires replaced and told Hunter that I had replaced my lower control arms myself but I asked if they would check my work to see if had I had done the job right? I also explained that I had a bumping noise that I could not find for over a year under the front end. I also need a front end alinement because the new tires and the the new control arms. I was embarrassed to tell Hunter that I had did the work myself, but he ever so politely made me feel better by assuring me that they would take care of everything and told me I was not stupid! A lot of places would have tried to make you feel like you were some kind of moron who should not be any where near a wrench but Hunter was just the opposite! Anyway, they found in 3 minutes (or less) what the bumping noise was under my front end (it was the stabilizer bars on both sides) and told me my control arms were installed correctly which made me puff up with pride, and they performed a front end alignment quickly and correctly and for a great price! It was a Friday before memorial day and they wanted to go home like everyone else, but nicely fit me in (which they didn't have to do) and I was on the road in an hour. I couldn't believe the difference in my Nissan! Before I came to them my front end was bumping, swaying all over they road and it felt like the whole front end was going to scatter all over the highway! When I left, it was just like driving a new car! I was beside my self with appreciation! It was unbelievable the difference! So there are NO worries here and I have found my new best friends at Mr. Front End! Go there! You'll never go anywhere else! Ron Hensley

My daughter had taken her car to H Tech first to get an estimate. They quoted her $3600 which was a…read morelot of money to put into an older car so we recommend she take it here for an estimate to compare. She didn't tell them she had gotten an estimate from HTech just told them the problem she was having. They found the same problems as H Tech but quoted her $1200 - HALF THE PRICE! So of course she had Mr Front End do the repairs. They were extremely nice, kept her updated on their progress and actually finished it much faster than they had told her it would take. Her car is driving good as new! We were extremely pleased with the work and the customer service. We have taken vehicles here in the past and always been pleased. I would definitely recommend taking your vehicle here.

They want to do a scan first and charge you $149.00 for it. I have never had a reputable auto…read morerepair place charge me for a scan. I will never go back there and I strongly suggest that you don't either!!!

Had air conditioning repaired for a hose connection leak. $500 for the repair. Asked about cost to…read morechange oil in my pick-up truck's transmission. their charge was over $500. The dealer, who is not the cheapest place on earth, was $349. I think their pricing is getting expensive and a little post Covid gouging going on here, like many merchants. It ain't all just inflation; there's really a price gouging component as a cause too.

Wow! Is all I can about Gales! There moto is fixing cars and building relationships and this true…read moreand they WILL continue to get my business not just for their good work but for their honesty,, integrity, and compassion. I highly recommend Gales on Gratiot rd in Saginaw, Cameron that works the front desk will treat you as if you are the only costumer and not rush you. A+++++ customer service CAMERON!! I referred gales to my mother and I am so glad that I did, it wasn't the best news in the world she got back in regards to her vehicle but when I tell you, they soften the blow with the outcome .. you guys are truly the best! God bless you all Daniella Your grateful customer

Took care of my truck when it was locked in park, delivered fast, friendly and honest opinions…read more These workers go above and beyond even when you do not ask them to. Took them 2 business days to fix and find other issues I have with my vehicle. They even supplied pictures via text and other diagnosis. Well worth every penny spent for mechanical issues to fix your car and keep it going on the road. I highly recommend! I love this place and all their other shops available. Thank you again! I will be back.

Follow up: the other body shop and an inspector from my insurance agency examined the job Gerber…read moredid on my vehicle and found many things wrong. The vehicles panels were welded improperly, areas like floor pans were left crumpled up, corrosion protective coating was not applied in some areas, major structural body members were installed crooked, and the paint was terrible. The insurance company decided to deem the vehicle a complete loss because it would take a lot of cash to fix all the mistakes. The part that makes me very mad is how the staff at Gerber kept trying to convince my wife and I that the twisted up mess that they created was acceptable. Do not trust these people. Look your vehicle over very carefully

Hi Jessica, Have not heard from Marcus as you state in your…read morereply. Still waiting? Picked up vehicle and damage Herber did to my vehicle was not fixed. Also they did not have my parts to review. Call me if you want to try to make it better. Ron

They have the sweetest and most thoughtful crew I've met. Had broken suspension coils and an urgent…read moretimeframe. Carlton got right on it, and happily, too. Every member here is kind and considerate. You can trust this place 110%, very grateful.

Highly reccommend their services! Between Sales and Service, they really take care of you!read more