On 08/09/2026, my 10 pound Shih Tzu went to our regular Banfield in Decatur, Al. I had to call,…read moreeven requested updates on my dog that was having a dental cleaning performed. When I picked them up, both were somewhat damp and reaked from dog funk, their leashes were wet. My dog appeared to be a little loopy and weak, which I expected. On Monday morning, my well trained dog had deficated , lumps of feces all over the house. I found him hiding on the side of the sofa, now covered in feces and what I thought was blood. After a bath, I noticed the feces is just running from him, he had no control of it. Within minutes he is pouring blood from his rectum, and it's not stopping. He at times strained to deficate, but only pushed out blood.
My dog, my pet, my caregiver was a happy and healthy boy, when we entered those doors, I'm on day three laying on the floor watching him, praying God heals him. I have talked with one doctor who was NOT there when they tortured my dog, who offered to help by calming the gastric issues. I also received a call from a Dr. Nikki, who basically wanted me to understand the notes taken, and what they meant, which still sheds no clarity on why my dog is in extreme gastric distress, emotional distress, missing teeth, in pain and weak. I have repeatedly demanded my care plan be canceled immediately, care to repair my dog to be paid for by Banfield, from a vet of my choosing. I was told I would be receiving another call today 6/11/2026, with answers, I have yet to receive a call.
I will continue to lay here with my dog, while I continue to fight those that caused him harm. Please do NOT take your pets to Petsmart, Banfield Pet Hospital in Decatur, Al or any of the surrounding areas.