I had an absolutely wonderful experience with this vet! My dog had been having issues with his anal…read moreglands and the situation went from bad to worse over the Thanksgiving Holiday. Our normal vet was closed for the holiday weekend and I found this place online and called on Friday afternoon. The wonderful woman who answered the phone listened to all of my (anxiety filled) questions and let me know they could get him in the following morning. She not only answered all of my questions (I had a bunch!) but she really helped calm me down and gave me warning signs to look for so I would know if I needed to take him in to the emergency vet overnight. When I took him in the whole staff was wonderful, figured out the issue (plus dealt with another skin related issue my puppy had), explained how much everything would cost and set him up with all the meds he needed and a follow up appointment. I am an over dog mom for sure and I couldn't have been happier with this place! Really fabulous experience!

Moving from Michigan to Huntsville at first I was concerned with the level of care I was going to…read moreget compared to my previous vet. However, the team at Trusty Vet took phenomenal care of my anti-social cat. She was in love with them by the end of our visit! I highly recommend their team for your vet care!!!

Dr Dean is always compassionate and very caring. He explains things very well!…read moreWe love our vet! Front end staff are very friendly and always helpful!

We take all of our small animals here for 5 years now. Every vet we have seen is great. Highly…read morerecommend.

Pre-appointment: I scheduled my dog & 1 of my cats annual appointments here when I knew I was…read moremoving. They are relatively close to where I live. They were very friendly and helpful. Although they don't make appointments on the weekends or later in the afternoon. So I do have to miss work for these. Appointment: I show up, call because they tell you they are only doing things over the phone and then will come and get your pets from the car because of COVID. I had to wait for quite a while. I think it took an hour and a half. I felt that was a bit long. It cost $383 total for 2 pets and all their annual vaccines and exams. Relatively normal pricing compared to previous vets I used. I received a goody bag at the end with a cat toy, pamphlets, a contact information magnet, a pen, and my records. I was also given a frequent flyer card. Every $100 you spend you get a stamp and eventually get $100 credit to your account.

Have all the tools to take care of your pets, but they DO NOT work out payment plans. My girlfriend…read moreand I brought in a kitten that was unresponsive and didn't have the $215+ they were asking for. They do NOT work with people who are struggling financially. Feel very OVERCHARGED and very disrespected since this kitten was one of our children. They took forever to put her out of her misery and instead insisted on getting the full payment HORRIBLE PLACE, DO NOT TAKE YOUR PETS HERE!

Dr Sylvia Moore is kind, compassionate, and professional. You aren't just another number to her. We…read morewouldn't allow anyone else to take care of our pets!

This place has so many good reviews to have messed up my puppies shots…read more The doctor was rude and the staff isn't very welcoming. But they ended up giving my puppy a SECOND rabies shot! They just brushed it off as a oopsie and took it off the bill. I went home and my puppy had a reaction. Of course, soreness is to be expected after shots. However, whe had developed fluid under her chest sagging and she developed rashes. I don't care how affordable this place is. I will never be back and I hope no one else's baby goes through this because they showed no remorse that they made a mistake. Doctors do not just make mistakes like that. Pay attention to what you're giving and doing. I shouldn't have to take her to another vet because of someone else's mess up.

The experiences that I have had with this clinic and Dr. Acosta had all been positive. They have…read morebeen understanding with all of my circumstances and been good to my God given family. They helped my Bu (OEB) have a calm peaceful way to the bridge and were very kind. Nothing is cheap anymore but time is Priceless. I thank Dr. Acosta and his team for helping me through that as well as any service that I have received and will receive in the future

At the recommendation of one of my sisters-in-law, we used Dr. Pitman for boarding purposes and…read moreannual checkups years ago [3 dogs and 1 cat]. The checkups were uneventful and didn't seem particularly expensive. When we boarded our 3-4 animals here, upon pickup, they all had a strange smell and appeared dazed. It took them several days to get back to normal. I've read that this veterinarian co-locates his boarding animals with his animal shelter aka "the Doghouse." This doesn't seem to be a good practice IMO because one of my former co-workers adopted a dog from the on-premises Doghouse/shelter, and the poor pup had parvo! Because I could not find anyone to perform an in-home euthanasia for my sweet kitty-cat Jewel, years ago, as a last resort, I asked Dr. Pitman who agreed to do it. He was not compassionate or empathetic in the least, as I was an emotional wreck, and my husband was, too. [I took 3 days off work to mourn Jewel's death]. Pittman seemed to be in a huge hurry and wanted to get this over with! This was not my intent. My goal was to get my priest on the phone to pray with me, and for me to keep my fur baby as comfortable as possible while undergoing this sad process. I had Jewel on a towel on my lap, and when Jewel died, Pitman didn't even have a proper carrier that would honor my fur baby [think the blue bags with handles the emergency vet in downtown Huntsville uses] to transport Jewel's body to his truck. Pitman just wrapped Jewel in my bath towel and off he went. My last encounter with Pitman was when a stray cat somehow [without us knowing it] got into our back yard. Sadly, our dogs attacked the cat and his back and legs were broken. Wow, this was really upsetting! I called Animal Control to help me remove the poor cat from under my deck and put him into a carrier for me to take to the closest vet I know, which was Pitman. My priorities were 1. Eradicate the cat's pain 2. scan the cat for a chip/try my best to find the owner [he/she didn't have a collar/ID tag on] 3. determine the extent of the cat's injuries and 4. make an informed decision about a path forward. Long story short, he quoted me a price to surgically repair the damage, which I knew would not be the end of the costs for treating this stray cat - and what quality of life would this animal have after such intense damage? Again, not my cat and we were not interested in having a second cat. I thought it may be my neighbor's cat, and when I found out it wasn't, I was losing focus on what the responsible thing for me to do actually was. My workday morning was completely thrown off by this incident, I was not treated with compassion, I was very upset that my animals caused this animal to suffer and after being unable to locate the owner, made the decision to euthanize the cat. I did not feel like I should have to pay the entire price for the euthanization since it was not my animal, and I made this clear to Pitman. Reluctantly, Pitman did discount the procedure and I recall he charged me $150-$175 that morning [this was somewhere in the 2011 timeframe]. Thankfully, that was my last interaction with Pitman. Thankfully, there are abundant kind, compassionate, community-focused, veterinarians in the area now, who desire to, and actually do garner goodwill in the region, who put their patient [the fur baby] and the animal's needs first, and who also foster and grow compassionate relationships with the animals' owners, and do not prioritize power, wealth, and eradication of certain dog breeds.

8-5-25 The…read morereceptionist laughed at me when I brought in a VERY ill kitten that I found on the side of the road. When I walked in, she and whoever else was behind the desk just looked at me. No greeting, no urgency, no nothing. I proceeded to ask for help and she laughed (probably because I was crying and desperately pleading for any assistance; as if I was bothering her) and then proceeded to tell me they couldn't help me. They claimed they do not handle emergencies even though on their website they state they do. There was a MAJOR lack of compassion and inability to even want to TRY and help. On their website they state : "Our knowledgeable staff and modern facilities are equipped to handle a wide variety of medical conditions, including emergencies." You obviously DO NOT have any of those things, and I would suggest removing that statement from your website. Not only is it not true, but it's incredibly harmful and dangerous to people who have animal emergencies and are pleading for help. If you are having an emergency, DO NOT GO HERE. These people do not care.

When I just saw the 3.2 score, I had to immediately leave a review as I was shocked. I have used…read moreDr. Patton and his staff, who are excellent (professional, empathetic, and competent, almost to a fault, if that's possible), since 1993. He's cared for seven of my animals and seven of my parents' pets. Absolutely zero problems. My parents started with them in 1983. That's a lot of years, 42 to be precise. Choosing Dr. Patton and Northway will be the best decision you could make for the care of your beloved pet. I'd take the other reviews with a grain of salt. One person describes several diagnoses (if that's what they were) that were incorrect, but provides no supporting documentation to back up all those visits and problems. Another person complains about rudeness from an administrative staff member, which is highly subjective, regarding how a dog's teeth might be cleaned. That does not speak to the entire place, anyway, and certainly not to the competence of the staff that treats the animals.

If there were a hundred stars I'd hit them all! We took our 9 year old cat to their office as he…read morewas breathing fast....it had been going on for 3 days and he wasn't eating. We found out that he had heart failure. Long story short we prayerfully decided to not prolong his suffering. He and his staff........all I can say is the humanity within every staff member as well as the doctor was wonderful! I don't have to tell anyone that his pets or children, how important it is to be understood in that they are connected to you! Our cats are family to us! They understood without us having to express or explain this. I am thankful for the level of compassion. They aren't just there with knowledge, they are there with compassion and true understanding. God bless Dr Murdock and each of the members of his team.

Extraordinary Veterinary Care That Goes Far Beyond Expectations…read more I brought my Jack Russell Terrier, Ammo, to Dr. Murdock at Magnolia Vet Clinic on a Saturday, thinking he just had an upset stomach. I was immediately comforted to find that Dr. Murdock was open and able to fit us in without hesitation. From the moment we arrived, he treated Ammo with gentle, focused care--and treated me with kindness and respect. A few days later, Ammo began showing additional symptoms. Dr. Murdock ran bloodwork and diagnosed him with renal failure. As my heart sank, Dr. Murdock remained a steady, optimistic presence. He created a detailed care plan that involved Ammo staying overnight for a week. What stood out was his transparency: he provided an itemized quote from lowest to highest cost, and explained the treatment thoroughly, helping me make informed decisions during an incredibly emotional time. Throughout Ammo's stay, I was allowed to visit multiple times a day. The staff even provided a private room so I could spend quiet, comforting time with Ammo to lift his spirits. Every single staff member I encountered was incredibly gracious, patient, and understanding. I'm sure I was an interruption to their busy day, but they never once made me feel that way. Their warmth and professionalism went far beyond what the word "kind" can express--they were truly exceptional. After the third day, Ammo took a turn for the worse. Dr. Murdock was honest, compassionate, and met me late at night to administer pain medication so I could spend meaningful final moments with my beloved companion. The next morning, I brought Ammo in for observation, per Dr. Murdock's instruction, and for comfort care until the euthanasia was performed. I was devastated, but Dr. Murdock's empathy never wavered. He and his staff member Jennifer came to my home so Ammo could transition peacefully, surrounded by love--my husband and I by his side. I was still emotional, and Dr. Murdock offered to help my husband with the burial process. We live on a small farm, and although my husband told him it wasn't necessary, Dr. Murdock helped anyway. This was well after his normal hours of operation--a gesture that speaks volumes about his compassion, dedication, and humanity. Dr. Murdock and his team don't just care for animals--they care deeply for the people who love them. In one of the hardest moments of my life, they gave me peace, dignity, and unwavering support. Their balance of optimism and realism, paired with their extraordinary kindness, is something I will never forget. If you are searching for a veterinarian who treats your pet like family and walks with you through every step--no matter how difficult--Dr. Murdock and Magnolia Vet Clinic are truly exceptional. Their care is not just clinical; it's personal, heartfelt, and rare.

This was the first vet I found in Huntsville that didn't make me feel like I was an imposition or…read morean inconvenience. My cat was diagnosed with cancer recently and Dr. Aswin and her staff have been amazing helping me with his care. I had struggled to find a vet that would prescribe proper cancer medications to help my little buddy feel more comfortable in his final weeks, and Winchester Road Animal Hospital went above and beyond. Prescribed the medicine he needed and sent me home with a trial flea medicine for my kitty to try. When I ran out, I called and left a message for a refill and they had it ready in an hour. Thank you so much to WRAH for assisting me in a really difficult time in our family's life. I seriously cried tears of joy on the way home, knowing my cat has a veterinarian in his corner.

Everyone there is amazing. I love Dr. Combs. She is wonderful with my fur babies. They are also…read morevery comfortable y her. They always take excellent care of my babies.