I loaded 8 burglar bars, heavy duty, gained muscle and strength onto my truck. Drove 41 minutes and…read morewas happy with the overall experience. I went for the C&D experience and I knew I wasn't going to get hundreds nor thousands for my items. All I wanted was the $2 bills for my money collection. I arrived surprisingly happy that the cars behind me gave me enough space while I had my tailgate down while driving relatively slow. That's a rarity when I have my tailgate up. Right when you take a right on SW Plaza you'll go down a curving road right smack dab into the cul-de-sac of C&D Metal and a vehicle impound lot. You'll see lots of cars parked in the cul-de-sac and a long line waiting for the "vehicle storage". Keep on trucking along into the C&D Metal yard. You'll see a hut with a young lady in it, you'll need to give her your driver's license, license plate id, the description of the items, and your address. Step out of the vehicle for this, she will make no effort. Are you new? Are you new? ARE YOU NEW HERE? You'll be slammed with this repetitive question if you are new to C&D. I couldn't get away from it. Now the lady in the hut may misinform you on where you need to go next. I was told to go to lane 1 inside the warehouse and that's where I met José. José, a very friendly Hispanic man that's very helpful and very detailed in helping customers on what to do next. Are you new? Are you new? ARE YOU NEW HERE? If that's not obvious enough, yes I'm new; José. It's my first time! Drive around past the hut, to the long blue scale, wait for the green light and proceed to the junkyard. I weighed at 4000. Verde ding! I met José and a massive pile of scrap, it was as tall as the sky. I offered to help, José unload; but he said he got it. That's just my personality. I made sure José didn't throw my walking sticks out as he didn't. Next you'll drive left of the warehouse to the next long blue scale. I weighed at 3620. Verde, ding! Park in the front and go to the door that's open. Here you will see a dark, dimmed, and rigged up counter. Where you'll not be able to see the cashier at all. It's a one-way mirror, reflective on side and transparent on the other. Is this a police interrogation?! The cashier was so friendly, she expressed how she wishes her customers could see her. There's a process you'll need to do before you get handed $2 bills. She'll ask you to take a picture through the webcam, scan your fingerprint, and sign. You'll need to do this, TWICE. For your records and theirs. Then she'll ask how you want your money, $2 bills or regular payment. I want what is advertised on the commercials and website. There you'll get a receipt, your payment, and a card to use again if you decide to come back. Are you new, Are you new, ARE YOU NEW HERE? The overall experience was outstanding! I will be back. The new location off of Reed Rd, will be more convenient and gas cost effective for me. It's opening Spring 2024 or sometime in 2024.

I store my metal /aluminum/copper for a yearly trip to scrap recycling yard. You do this to keep…read moreTexas beautiful not for the money. Compared to other operations, this is a better layout & staff is just a little bit kinder. That's my two cents.

Though I really appreciate the website and the price, I have on two occasions been missing things…read morefrom my home. I spoke with the manager/owner who said they would replace what was missing, and they never did. I also requested that that particular cleaning team not return, and they did. And now I'm missing something else. I don't take what I'm saying lightly, but the two items are things that have been been in the same place for the 7 years we've lived in our house. I'm on the hunt for another company because bottom line, I need to trust who is coming into my home. Lastly, I wish the cleanings were consistent. Sometimes that dust, sometimes they don't. Sometimes they read the notes in the reservation, sometimes they don't.

Prompt responses with clear details, questions, and answers. Staff was well prepared and worked…read moreefficiently.