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Monon Crossing

3.0 (2 reviews)
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4 months ago

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3 years ago

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Stone Crest Apartments

Stone Crest Apartments

(2 reviews)

Be very cautious with Stonecrest Apartments! When I asked…read morebefore applying if the price listed included everything except electric, I was told yes. The apartment price was $1,125, but later I was told it's actually $150-$175 more for water, sewage, trash, cable, and internet. I applied for an apartment on July 3, 2025. My application listed the price as $1,275. That same day, I received several emails about my application moving forward. I even got an invitation to activate an online portal for payments, auto-pay, and maintenance requests. After registering, the portal immediately asked for a $200 holding fee. I paid it, believing this meant I was approved and the apartment was being held for me. I even emailed Kolton saying I'd be in on July 10 with my information. But when I showed up, he told me I wasn't approved yet, had no record of approval, and didn't know why I was asked for the $200. I asked for my $200 back. He said he'd call corporate. Days went by with no update. I called corporate myself, leaving three voicemails with three different people -- no one answered or called me back. I even left a message on their website with no response. Finally, on August 7 -- 35 days after applying and 28 days after speaking to Kolton -- he called to say I was approved. By then, I had already made other housing arrangements (as anyone knows, you can't wait over a month to hear back when moving -- most leases give 30 days). I told Kolton again I wanted my $200 back because they were not holding an apartment for me. He insisted it was non-refundable and said I could "try calling corporate" myself -- even though I'd already done that. This $200 "holding fee" is misleading at best and feels like fraud. You can't make someone wait over a month for approval, keep their money, and expect them not to find another place to live. Any ethical and reasonable landlord would understand this. Unfortunately, that was not the case with Kolton, Stonecrest Apartments, or Soundview Equities. Misleading, unprofessional, and completely unacceptable.

just moved in and I love it here ..... can't wait for the pool to open up!read more

Germantown Mill Lofts

Germantown Mill Lofts

(25 reviews)

Schnitzelburg

The GOOD: I was a GML resident for over 7 years and enjoyed living there. The building is historic…read morebut the apartments are fairly new, with space and amenities I hoped to find when I moved out of the area. The maintenance guys are superb; I don't recall ever waiting more than 24 hours regardless of the priority of the request. The BAD: It's noisy; you will hear your neighbor (and their dog) upstairs, and sometimes those on either side. The UGLY: I had auto-pay, and they continued to charge me for more than a month and a half after I moved out. They refused to show me how they calculated the refund amount, mis-addressed the refund check, and - despite the fact that it was due to their errors - charged me to stop the delayed check. If you rent here, make sure they don't cheat you too.

Germantown mill lofts are recently renovated apartment complex in a historic and enormous building…read morein the Germantown neighborhood of Lousiville. I am not an actual tenant here nor have I lived here. I helped a family friend move a few weeks back and checked out the facilities. The condos or apartments themselves are very beautiful with origami blm hardwood floors and good space. The interior designs and decor in this place are phenomenal. A beautiful place with cool architecture and landscape. The amenities here seemed to be really top notch as well. I was impressed with everything I seen on my trip. The apartment or condo life does not fit my large family lifestyle but if I lived a simpler and more condensed life then they would absolutely be a place I'd check out to live.

The Monroe

The Monroe

(8 reviews)

I cannot recommend the Monroe apts in Albany ny…read more 1. Car driver windows broken into (along with 2 other cars) 30 days after I moved in. Asked if mgmt could consider finish the parking lot fence by putting up entrance gates. Nothing done. See pics below., 2. Outdoor grounds not maintained during summer. Their maintenance person does the grounds. Grass clippings everywhere, overgrown bushes and plants. Garden beds overflow with weeds. 3. Elevator broke down. Say they r awaiting parts. 5 story building. Elevator just shut down for an e tire weekend. I'm 66 yo and have 14 yo dog that can't climb steps. The elevator seems to be breaking down daily. Yes daily

I've lived here for 3 years and some odd months I've been through several managers owners etc. But…read morethe current management I found to be very polite they are not rude they are welcoming and I like the improvements that I've seen. Some of those improvements would be they are running down the list of any old work orders to make sure that those maintenances are priority . They also have coordinated that the maintenance team wears bright colored t-shirts so that we can easily identify that they belong the pool has opened and it's been very enjoyable in fact he gives any kind of feedback on that is getting the keypads would be the best thing so we could have later hours and later hours to the fitness center the current hours do not meet a lot of residence conveniences. Kudos to the things that you have done please continue to give us this level of service and making our homes enjoyable .

Monon Crossing - apartments - Updated May 2026

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