Alterations service was used. I wanted to try this place because it was closer to my job and I wanted to give them a chance. I took my wedding dress there. I thought it should be a simple fix so I trusted someone other than the alterations woman to measure me. I shouldn't have. I got my dress back and it was a nightmare. They didn't have the alterations woman call me when she picked up the dress for another measurement like I had asked at the end of the drop off and therefore the front of the dress was shortened almost 2 inches shorter than it should have been and the straps were too short & wouldn't stay on due to the placement of the straps (no fault of theirs). However, they should have known that going in. When I got the dress back I was immediately unhappy. Even the cut of the tiling at the bottom was a wobbly mess. Liz was very understanding and kind. However, to keep my business she lied to me and told me there were no other good alterations places around. She did however, not charge me because it not right and she knew that. She offered to have the alterations woman come in the next day (she wasn't in town that day) to see if she could fix it. (I was getting married in a week at that point) I offered to let them try. Liz wanted to hold onto my dress for me but I did not trust them anywhere near it. I did not end up meet long with the alterations woman as I HAD found a much better alterations place down the road who fixed my dress. I don't like giving out bad reviews and I'm sure they are probably great with gemming pants. Their monogramming that I saw was beautiful but don't take your important items here to be fixed. (I unfortunately did not take pictures of the messed up dress as I was not thinking straight) read more