Stop Ripping us off on our Mexican trust!! All other banks charge 5ti $600.00 for the Fideocomiso…read moreHSBC charges $900.00 a complete ripoff!!

I came here about 4 or 5 times during my time in Tulum (obvious pro tip: bring plenty of pesos!!)…read moreas I was told it was one of the most trustworthy places to use an atm in town. It's right in the heart of the main street and has a separate area with a few different atms. Every time was simple and quick. Come here for any currency exchanges! It you can't get your pesos before arriving, this is a great alternative.

You will wait on a long line, you won't get your money out, and it will destroy your card. The…read morestaff won't help. Avoid!

We went there to exchange dollars to pesos. They were giving the best rate on the main drag (among…read morethe 4-5 locations we looked at). The lines are long during the afternoons and evenings so go early in the day. Remember to carry your passport in case you want to do a money transfer. Also, they stop doing transfers at 4PM so get there before then in case you do go in the afternoon.

Worst money exchange place EVER! They eat your money and won't give you the right amount!…read more The people here are super incompetent, I gave them $50 to exchange and they only gave us pesos for $20. WTF?! The transaction took half an hour also. So f up! BEWARE! Do not come here!

This is by far the best exchange rate in the downtown tulum area considering the exchange rate via…read moregoogle today is just over $19!

They take forever, also they ask for your address and passport info, doesn't look lake very…read moretrustworthily, they asked the name of my job

It took so long the process.fill out form with so many question!. The rate is not to bad, It is…read more20.15 USD. Overall it took almost 30 minutes.

After having paid for an item with my credit card and later returning the item due to defect, I was…read moregiven a voucher for pesos that had to be cashed at Banamex. The staff was friendly and had varying degrees of English skills. I have no Spanish ability so they are ahead of me! I discovered that I needed my paper passport to conduct any business with the bank. The electronic passport on your smartphone is unacceptable as is your U.S. Issued driver's license. Walk in, take a number, and wait for your number to come up. Pretty simple and straight forward..

Rateros No abran tarjetas de crédito, te la roban te hacen fraudes y nunca te quieren cerrar la…read moretarjeta/cuenta y hacen llamar y te cuelgan y no la quieren cerrar para seguir cobrando la anualidad! Y después de llamar miles de veces el banco no te puede cerrar la cuenta porque siempre hay un saldo, que tu nunca hiciste. Y de pilon te cobran anualmente y se meten a tu cuenta a sacar el cobro sin autorización!? Rateros! I've trying to close my credit card since October 2022 as soon as as found charges that I wasn't making.I called many times went to the bank and they refused to close the account "because I had a balance!!" For charges that I didn't make!! On top of everything, they wanted me to pay a annual fee and they are assessing interest! Can't close the account because you owe a balance!?

The ATM three years half that of the bank just across the way, which is crazy. This bank is clean,…read morenew, and felt safe for taking out cash. It was my first choice when visiting Cozumel. The location is convenient and generally there are enough people around so that it doesn't feel scary and deserted. Guide books tell you not to use ATMs on the street because hey can be tampered with, so sticking with banks seems like the prudent thing to do, and the fee here was very reasonable. Of course, ideally one's bank will reimburse one, but even so, I don't see the need to support exorbitant and extortionate fees.

Jason has proven time and time again to me his professionalism, strong knowledge of Mexican real…read moreestate, including market analytics, seller/buyer representation, and transactional requirements and process. He's powerfully in communication in all of my dealings with him, he's always transparent, and has great integrity. My go to for real estate in Mexico, whether buying or selling.

Update: Irene does not work there anymore and my last experience with her actually wasn't good. I…read morenow use Tracy Beitz or Jason Waller at Playa Real Estate Group.- Both of which are awesome and highly recommend!

Moi always uses this bank location when I get to Mexico…read more I have always used this bank location as it's super convenient right in town & is very safe. You have to go inside thru some glass doors to use the ATM's & it's well lit. If you take the Ferry to Cozumel it's right here. If you take the bus from the airport, they drop you right here. It's very convenient & I have never had one problem. The only issue I have is they need to clean & repaint inside. Recommend.

I am a HSBC customer in the UK. I visited this bank during the evening of 17/3/17 whilst on…read moreholiday. Appears our debit card was scammed and further withdrawals were made from our account from the same ATM and further attempts made at nearby petrol stations. Users of this ATM should be aware!