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    Monarch Built Homes

    5.0 (1 review)
    Closed 7:00 am - 6:00 pm

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    3 years ago

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    Suddenlink Communications

    Suddenlink Communications

    (2 reviews)

    Since Altice merged / took over Suddenlink, it's been the pits. It never makes the high-speed…read more capability that I bought. They can't seem to go more than a week or two without being DOWN. They don't give notice when they take the cable down for "maintenance". They NEVER make the deadline time when they say the service will be restored. It's impossible to get a customer service agent on the phone. ALL of their customer service is automated menu crap! VERY dismissive! Altice Corp. is in France. What does that tell you? A contractor came and put in a new underground cable connection, but when the installers showed up to install my service, they couldn't be bothered to use that new cable, and they could barely speak English for me to communicate with them. If you sign up with Suddenlink, GOOD LUCK!

    Nearby towns are receiving double the speeds and higher data caps FOR THE SAME PRICE. This…read morewouldn't be that bad except no one can give me an ETA for plans on increasing speeds to more towns in Texas. So here we are, paying the same price for the same service but getting half the product as a guy just a town over. I guarantee that if another ISP moved into town and there was actual competition Suddenlink would magically have the ability to increase our speeds the same way they did the others. If anyone at Suddenlink sees this I will be more than happy to revise my review if I could simply have a time frame for the next series of upgrades. As it stands now I must assume you're plans are to put it off for a couple years or never get around to it at all.

    Monarch Built Homes - contractors - Updated May 2026

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