had great experience interacting with Schoen during my visits. I take my toddlers for regular…read morecheckups and she is primary care for my kids. Dr was through with kids charts and follow up is great as well

Dr. Shoen has been a great pediatrician for our daughter so far! She has excellent bedside manners…read moreand is so energetic and playful with her. She is extremely relatable and kind. I'm not anxious bringing my daughter to the doctor now, so that's a relief! She and the rest of the team are responsive to our emails. Definitely recommend.

Dr Brown is our daughter's pediatrician. He has been very patient, professional and warm that our…read moredaughter even looking forward to see him on every check-ins.

Dr. Brown is our daughter's pediatrician and we are very lucky to have him! We are first time…read moreparents and he has given us the comfort and certainty we have needed during some tough times. He is loving and thorough, which is exactly what you look for in a pediatrician

We are so lucky to have found Dr. Jain. She truly goes above and beyond. Our baby is two months old…read moreand at just two months old, she caught issues early and made thoughtful referrals to specialists, even advocating and pushing our case. She even noticed things we had missed as parents. She listens carefully, takes every concern seriously, and never makes us feel rushed. On top of that, she responds to messages within one day, which gives us so much peace of mind. She makes sure she responds to every message and her office always gets back to us ASAP. We're incredibly grateful for her care and highly recommend her to any parent looking for a knowledgeable, attentive, and compassionate pediatrician.

Dr. Arti Jain has been the pediatrician for my daughter since her birth. She has truly been an…read moreangel--always there for us whenever we needed her. She has consistently been available via phone or the patient portal, and her after-hours support is incredibly comforting and genuinely makes you feel like family. On one occasion, when our daughter was very sick, Dr. Jain supported us through an online call at 2 a.m., which brought us immense comfort during a very stressful time. Even during regular consultations, she takes the time to answer all of our questions, and we have never felt rushed. I have been living in the United States for over 10 years and have never encountered such a dedicated doctor anywhere. I am deeply grateful for the exceptional care she provides to our daughter.

Dr Ghaffari was my son's pediatrician from birth-2.5 years. She was knowledgeable, providing…read morehelpful answers to our questions. However, we usually felt rushed during our visits and had to go though our list of questions very fast so she "can get to her next patient"! She never gave our son stickers or other fun stuff either. But I was ok with all of that as I could ask her some questions on the app and my son was still too young to be bothered by lack of personal connection to his doctor. However, her behavior during our 2.5 year old checkup visit was unacceptable. My son had a chronic cough, he has been getting sick from daycare at least once a month in the past 6 months, always with the same exact symptoms of congestion and a cough. Dr Ghaffari herself had seen him over video visits multiple times and had assured us the cough is due to congestion and nothing to worry about. Despite that, we have always tested him for COVID (poor baby ), and of course it was always negative. Our checkup appointment was at 8:45am and I realized my son's cough had got a little bit worse when he woke up that morning. But it was nothing close to a concern for me as I had seen worse colds at least 6-7 times before. So I decided to still take him to his appointment. We got there 3 min late (at 8:48am). The front desk did check us in and my son coughed right there. I asked the lady what to do as he doesn't accept wearing a mask (because come on you can't expect a 2 year old to always cooperate). She just said I can cover his mouth when he coughs. So we went on to the doctor. As she started chatting, my son made another cough. This was the moment she became a completely different person! She rushed out of the office and came back with a gown, a face shield, goggles, a different mask, etc. Then she started talking to me in a very disrespectful and condescending manner, saying why we were there when my son is coughing and not wearing a mask, etc. I was in utter shock. She said "I'm gonna examine him, but we will talk more on the phone". I felt so disrespected I didn't even want to be there another minute, so I told her "you don't need to examine him, I'm gonna take him home and we'll make another appointment". I dressed him up and left. Later on that day, she sent a message trying to explain her behavior based on their protocols, etc, but it was all excuses and no apology as she even tried to attribute her behavior to us being late "on several occasions"! I just couldn't take it anymore. I've been dealing with her rushing us every time and I've been ok waiting for her to come to the room, but now she was offended that we we were 3 min late (when her front desk wasn't)? How come the patient's time is not important to her, but her own time is so valuable? That day I realized she's rude, entitled, and can be very unprofessional. As a working mom, I always understand if people are 5-10 min late. And under no circumstances I allow myself to speak this disrespectfully. As for my son, of course his COVID test came back negative this time too. I found another pediatrician for him who turned out to be pretty good and not rushing us and respectful as well.

She's amazing and takes a lot of time to explain things to us. Really great with kids and has a lot…read moreof patience.

Dr.Vu is awesome with the little ones. She is very thorough and really takes the time to answer all…read moreyour questions. She has great mannerisms which put my baby to ease. My daughter lovingly calls her the "Tickle doctor" as she always makes my daughter laugh even when she's not feeling well.

Horrible Dr. My daughter had an appointment and were running a few minutes late, we called front…read moredesk and they said no problem. When we arrived we checked in and waited about 15 minutes. Shortly after that, Dr Vu refused to see us because we were a few minutes late. We have waited over 30 minutes after our appointment time to see the Dr in the past. Who would trust a doctor who refused to see you for a 5 minute physical needed for school shot

I first saw Dr. Ding when my daughter had rash and we were not able to find available appointment…read morewith our pediatrician. Dr. Ding thoroughly examined my daughter and provided a treatment plan with detailed instructions and reasoning behind it. Dr. Ding listened to every question I asked, and as a new mom, I had a lot of concerns and she put all those concerns to rest. I cannot praise enough how knowledgeable, competent, and caring she is. She even followed up a few days later to see if my daughter has recovered. I was very impressed by her passion about caring for children and the level of care I received. Ever since then, I visited Dr. Ding whenever I had any concerns, and she's earned to be our family's favorite pediatrician. Dr. Ding is amazing, and I highly recommend her to anyone who needs a Peds doctor at PAMF.

We absolutely love Dr. Ding, she is very informative and passionate about the care she provides…read moreyour child. I've never had to wait more than 24hrs for a response from her or her team. When she says she'll do something she gets it done right then and there, from lab orders to RX requests. Scheduling appointments whether in person or via video visit has always been quick and easy. Even during Covid Dr. Ding has been available to assist with questions and concerns without delay or hesitation. If you're looking for a pediatrician who is willing to spend each second of your appointment time discussing your child's care and ready to answer any and all questions you may have she is definitely the Peds MD you want!

1. The "chat" function on the account website is a joke. It only replies "sorry, can you type…read moreagain". Do they actually care? 2. The billing department sent me statements that varied from time to time. I udnerstand there was a disconnection between this hospital and my insurance for a period of time. But my visit was not in that window. And after a year, it was supposed to be final.

This review is for Children's Neurology…read more My daughter has had migraines for about 5 or 6 years. She was assigned Dr. M. If I say the name yelp will remove the review. During covid my daughter had video visits or a phone call. Over the years trying to get a neurology appointment here is damn near impossible. You have to schedule literally a year ahead of time. They need to hire more doctors, it's pathetic. My daughter was on rizatriptqn 10mg. I asked if she could have the one that dissolves under the tongue because thats what I take and it hits quicker because it is absorbed under the tongue. He didn't want to do that. At school when she took the 10mg it would make her throw up every time so school would send her home every single time. The clinic tried saying that my daughter wasn't seen in 2-3 years. I told them last year we had a phone appointment with Dr. M to lower the dose, but apparently they don't keep track of that. I told them look at when the meds were put in to change to 5mg... yea thats right, then they found that it hasn't been 3 years since we spoke with the doctor. This is probably the most unorganized office I have ever dealt with. They said that we needed to come in person for a followup which we did. I asked if she can take a preventative medicine since she gets so many migraines every month. He said no. We asked about any other options. So he changed the meds to sumatriptan which didn't do a thing. I had to take he to the ER for a migraine because she didn't have any meds that worked. But this office could care less. The E.R. asked about her migraine history and I told them about her doctor and what she has tried without anything helping greatly. We were going on vacation so I called and asked if the doctor can refill rizatriptan because sumatriptan didn't work. Never got a response. I sent a message on myhealth and called every day that week. I was told every single day they would have the doctor call me. I told them we were leaving on vacation at the end of the week so need it asap. They messaged me on myhealth saying he may want to change to a different medicine. Its never a good idea to try a new med when your going on vacation let alone going to another country. I called again and again and they kept telling me he would call me back. Never happened. It's been 3 weeks,,,, 3 freaking weeks and NOTHING. Thank God she hasn't had a really bad migraine. So this last week.... again calling everyday and I told them Monday I want my daughter to have a new doctor. Again they tell me someone will call me. I call back again Wednesday and they again said I would get a call and that it went to the manager and they saw my notes. They said if I don't hear anything by Friday to ask to talk to the manager. Which I did and they didn't transfer me to the manager. They said Tracy is the manager and was talking to Morgan about it; That for sure one of them would call me within a couple hours. He kept putting me on hold, I was on the phone for over an hour which is outrageous. The guy said he needed to put me on hold again for about 4 minutes, this was about 6 times by now. I told him no, that I have other phone calls to make and asked if they are for sure calling me today, he said yes, they are figuring it out. I said highly doubtful they are going to call me because Ive heard that at least 12 times. No shock, no response. It shouldn't be THAT hard to get a different doctor, that my daughter needs her meds, this is outrageous. Im going to call my daughter prime doctor to request a referral to a different Neurology place. I wouldn't recommend bringing your kids to neurology because you wont get seen in a timely manner (can't schedule even a phone appointment for 6-12 months), never ever get a call back when they say, rarely get a response on myheqlth and NEVER get a call from the doctor when the nurses claim they will call.

Best pediatrician in the world. Very personable, and detail oriented with a wealth of experience.read more

Dr. Klein was my daughter's pediatrician since she was a baby. She was carrying…read more However, her medicine is highly controlled by her bosses at Sutter so she can't practice freely; she can't recommend treatment that is best for your child. I told her to only vaccinate my 15 year old with meningitis vaccine as it was the only mandatory for school. She didn't honor my request and injected her with HPV as well. One of both of these caused her to have intermittent heart problems and mensuration problems for over 2 years

Did not listen to my concerns and dismissed my ADHD suspicion as a kid, saying all kids have ADHD…read morethese days. While on average that is true, was not thorough and led to overlooking something severe that got worse.

Dr Lin is super professional!! Highly recommended! Lots of tough time with new-born family, glad we…read morehave Dr Lin on the side.

My daughter has been with Dr Katharine Padrez, MD for 3 years and everything has been fine except…read morethe last visit 11/25/24 for annual preventative wellness visit. Then around mid January'25 we got a bill for $257, this is a surprising since my daughter did not receive any special care/treatment other than preventative vaccine and urine test. Upon contacting the billing department, were told it was because of the question of irregular menstrual period during the visit. My wife was not allowed to go inside with my daughter during this visit and my daughter confirmed that she asked this question because this doctor asked her if she has any questions. We were not informed before hand that asking 1 simple question would result in very high charge. We have been trying to contact billing dept, Sutter Medical and PALO Alto Medical foundation to resolve this issue but they keep telling me that 1 question from my daughter cause the special billing code that outside the prevention. Last March, they sent another bill if I dont pay this balance, it will go to collections. We are just a regular immigrant family that trying to make a good life here in USA, we dont like to be bothered with collection agency so we paid. Now we decided to change to our new doctor and provider. I just want to share this story so people that reading this story can be more be careful during any visit with this office, nothing more...

I regret choosing Dr Padrez. She seems always in a rush and is not willing to spend time with the…read morepatient. She is impatient. Once the baby was coughing, when she checked our baby, the baby was a bit fussy. She put the stethoscope on the baby's chest for 1 seconds and said everything was OK. I don't think she was really listening but just want to finish the job as soon as possible.