Worst cleaning service I've ever hired. I hired them in a pinch when I had unexpected family coming in town. They didn't do the floors (there was still dog hair on the stained concrete), they didn't clean the toilet, and they only dusted some of the things and others were obviously not dusted. On top of that, they brought down a bag of trash from upstairs and instead of taking it out (like it said they would do on the website) and put it in the kitchen next to the trash can and something in it leaked all over the floor while I was in class that afternoon. They also continually yelled to each other up and down the stairs obnoxiously while I told them I was studying in the other room. On top of all of that, I called Molly Maids about 10 minutes after they left and told them all of this (except for the trash situation which I didn't find until later) and the woman on the phone assured me she would have a manager call me to process a refund, which never happened. I wasted $160 for them to throw dirt around my house and for me to have to clean it anyway since I had people coming in town. If they could at least refund me and own up to their mistakes it wouldn't be nearly as bad. I will NEVER hire them again and I suggest you don't either! read more