Well, sometime this past weekend I shattered my knee and tibia... sometime on Monday I decided I…read morebetter get it checked out (seriously, I just thought I had sprained my knee, so it was ice and elevation up to that point). When reality finally set in, it meant the dreaded trip to an "Urgent Care/Emergency Room" was about to begin. I could only procrastinate so long. So, I loaded up on Advil and caffeine, fully expecting hours of agonizing waiting room hell. I chose this Okotoks Urgent Care over others, as it is pretty new, it's close, and it's less busy than similar offerings in Calgary. It turns out this Centre was a very pleasant surprise!! Now, granted it was a weekday, but when I hobbled into the reception area on crutches, there were only 3 people waiting. Once I had registered, the others had already moved on, and I was literally the lone person in the waiting room. Marvelling at the emptiness, I struggled to get my butt into a chair for the unknown wait (they talk about 12 hours in Calgary)... but before I had barely settled in, they were calling me for an examination. So back to my feet (foot) I fumbled. Anyhow, the examination, the wait for X-rays, the wait or ortho inspection /surgery decision, all took place in my own personal "cast room," reclining on a bed. They gave me pillows and ice packs. I just about nodded off a few times, it was so relaxing. The Dr., nurses, and X-ray technician, were all VERY nice, friendly, and unrushed. Not bitter, frazzled, and indifferent, which is what I was expecting from health care horror stories I read about. The facility? New, modern, and self contained. No need to go elsewhere for an X-Rays, it was right across the hall. The building itself also had a warmer, calmer decor, compared to most clinical environments I'm used to. Overall, I was very impressed. From the moment I walked in the door, it contradicted many of my preconceived ideas about health care in our province. I realize patient volume is much lower here than in Calgary, but that was a good thing. Why not 5 stars then? Parking. The parking lot is small, and minimal parking on the street exists. It took me several passes through the lot and street, a few waits in the strip mall next door, a pass through a fast food drive thru, before I FINALLY found a spot relatively close (but still not in the designated lot). It's likely that a lot of patients need to park at the nearby Canadian Tire just to park at all (remember, it wasn't that busy, but the lot was full). But being by myself at the time, with only a pair of crutches, that amount of distance was just too much. So all I was willing to do was wait. It paid off for me, and after that, all was good. Based on my experience, I recommend this facility -- but if you are in rough shape, it's best you secure a ride for drop off and pick up first.

In and done in under an hour for a sprained ankle - what a good experience! They have expanded…read moretheir parking lot and we were surprised there was plenty of empty spots. Having heard such horror stories around Calgary, we were totally prepared for an unpleasant process that would take hours. However, no line up at all - all the staff were pleasant. No complaints whatsoever!

I just spent two days waiting on minor surgery for kidney stones. I must say after being…read moretransferred from south calgary where they did not have the facility I now appreciate the older paint chipped walls of rockyview hospital. I spent a day and a half at south calgary and two days at rockyview. I was looked after as one should be not as one that thinks they are entitled. I watched homeless drug addicted people and over expectant patients abuse front end care workers who do not have any control over the system. If y people want to complain do it with your government. Thank you to all the front end workers and doctors.

Nov 14 2025. Brought my wife in due to internal bleeding…read morefrom possible miscarriage. it's bee 14hrs and counting and probably looking at more hours while we still wait for basic tests and assessments and she has yet to receive any treatment and continues to bleed. Lots of vital signs taking. have not seen a single doctor, only nurses. no water fountains , nothing much for food besides the very expensive cafeteria 5min walk away. toilets are dirty. No doctors was available overnight, wait times on the website is laughable at best. Too bad staff and management doesn't have to come in as a regular patient with no special needs. I wonder how they would find the situation. please avoid Rockyview as much as possible.

Dr Ansell has been my primary care doctor for over a decade. There simply aren't enough good words…read moreto say about him, both as a person and as a Doctor. He is caring and astute. He has a wonderful sense of humor and never makes a person feel like just another body through the turnstile. He pays attention to detail and is up to date in his knowledge of new developments and procedures. He is excellent about guiding you to a specialist, or the appropriate diagnostic procedure. I really hope I die before he retires because I don't know what I'll do without him.

I have been under Dr. Ansell's care since I was very young. I have always respected him as a doctor…read moreand his assistant, Janet, is amazing. Today I called and was informed that Janet is on vacation. Her replacement was not helpful. She even told me that Dr. Ansell wouldn't return a call I requested. What? I can't talk to my own doctor?

This is a horrible place. the staff's attitude is bad. I'm 38 weeks in pregnancy. my daughter is…read moresick. I waited here for 5 hours already entry in the room. Still waiting for doctor to come. Nobody is checking on us. I started irregular comtractions due to long hours of waiting here. When I as them how long does it take for the doctor to come. Their attitude is gross and impatient. Seriously don't was your time in this hospital.

horrible experience. been told we're were "next" in line for a doctor for the last 4 hours. Don't…read morewaist your time at this location. been waiting over 8 hours and counting. complete joke of an ER. less than 10 people in the waiting room and over 8 hours of waiting. Update: been over 10 hours, finally got a bed to go over blood work and we can leave, been waiting for another 2 hours in the said bed.

I have been taking my daughter to Sheldon Chumir for dialysis treatment for several months now. All…read morethe nurses and support staff are both very friendly and professional. They make my daughter, her support staff and my wife and I, feel welcomed each time we come.

I went in with respiratory issues, expecting a quick overlook and out the door with a prescription,…read moreas I have experienced at other ERs. It was quite the contrary, I was signed in and immediately taken to the back due to my health issue. The team in the back were so accommodating, they checked on me consistently, asking if I needed anything. Carly, one of the nurses was amazing! She took the time to ask questions and really showed her passion for taking care of people. Dr Penny was always checking in with me, discussing course of action and what options I had. It was the complete opposite of the experiences I have had in other ER settings! I would definitely recommend this Urgent Care center to anyone! The ONLY complaint I have...they have no food in the building!!

Foothills hospital is my favourite hospital!!! I don't like hospitals and obviously don't want to…read morego to one, but when I have had to, I will always ask to go to Foothills Hospital. I have always had the loveliest staff and best care!!! Dr Mrkjonic did surgery on my leg that was broken in three places. She is the best!!!!! And there is a gent in the cast clinic- lovely- can't remember his name but he's good for a joke or two. And all the nurses I have had the pleasure of talking to- all so kind!!! I do pray that Covid is over soon so we can all breathe a little easier and ALL people PLEASE be more careful especially when driving. slow down- make it easier on our care people! Thank you kindly to all the doctors and nurses! We Appreciate you! Be well Merry Christmas and hopefully Covid free new year!

The triage nurses seem to be the cog that is stuck. You are not allowed to talk to them as they…read moreare triage nurses. The 7 and 9 hour waits for emergency could easily solved by actually listening to patient's problems. Badly broken arm no blood back of the bus. Yer kidding.

Wanted to take some time to write a nice review since this clinic has saved me so much time. I've…read morehad 3 appointments at this clinic, most recently 2 in one day. The staff get you in and out with a smile, the team is efficient. I was done and on my day in a short time. Very professional and efficient.

I arrived close to 1:30 pm. I asked the desk staff if there was much of a wait. ( because over a…read moreyear ago I had a wait over an hour. I was told it would be approx 20-25 min.) There was only one walk in person ahead of me. After a full 45 min passed. I asked if I had to wait for the same Dr that does walk ins to treat patients with appointments. I was told no. I was advised I would be in soon. I waited, again. Finally I was put in a room at 2:30. I asked approx how long I would be seen. The nurse said the Dr got tied up on a phone call but now, was in the room with the other walk in, and I was next right after her. I waited another hour, until 3:30 approx. I apologized for being cranky because I was hungry, thirsty & tired of waiting.. I explained I had been waiting over 2 hours. Her response was dismissive, she stated I had to wait for her to see 4 other rooms, before me. She said the desk does their best, and said something about my expectations being managed. I will never do a walk in at this clinic. The desk needs to be honest. No excuses, the waiting room was empty. I suspect the Dr had gone for lunch break. I could have taken a bus, gone to another walk in clinic faster and had lunch and water myself!!!!!!!!!!!!!!!1 Not a nice way to treat a Senior citizen or anyone.

Shorter emergency wait times and doctors too quick to diagnose and discharge patients.read more

My daughter Mauryn had an excellent experience at Peter Lougheed Hospital…read more The nurses Navjot , Mikayla , Kerrin and Shirin and assistant nurses were very kind, caring, and attentive throughout her stay. They made sure she was comfortable and well taken care of at all times. I also want to thank the surgeons, Doctor Meyer and Doctor Nathan, the surgery went smoothly and the recovery process has been great. My daughter was touched when the surgeon said "Do not worry we'll take good care of you" He even gave me a call and updated with my daughter's condition. I truly appreciate the dedication and compassion of the entire medical team. Thank you for providing such high-quality care!

I have had good experiences with Jeniffer Fleetcroft as my doctor. She is concerned about me and…read morepressured me to get a tetanus shot that I later found out was critical for me as I have exposure to tetanus in my home renovation project. She considers my health and is a nice person.