I have been a patient here for more than 25 years. Dr.Fish is…read moregreat as is the rest of the staff. They are polite, sympathetic and caring. They are understanding and concerned.I could not have chosen better medical providers! Terrence Whelan

First time there, the office is 7 minutes late to open (3 other patients waiting for them to open)…read more The office staff and RN's are wearing jeans, flip flops and sweatshirts, and look completely unprofessional. In my appt. the provider used hand sanitizer which was great, however their hands smelled like stale cigerettes and I couldn't get that smell off me the rest of the day! Flash forward a couple months and the office people have bad attitudes on the phone and are not easy to work with. I suggest you stay away from here until they get everything figured out. For being a doctors office, I expect a lot higher professionalism- not a highschool classroom. Sorry if this is negative, I usually am not this picky. This place was just not for me.

Rude unprofessional receptionist waiting room smells like…read moremust dr said she sent Rx while she was in front of us, Rx never was sent, person ended up in ER when we called to cancel further appts and said didn't want to go there anymore receptionist said "sounds good". was trying to get established with a new primary and this is NOT the place!

Prior to meeting them, I have taken the same medication for years. I typically have had trouble…read morefilling my medication but their staff is quick to handle it and happy to work with me when local pharmacies are out of the standard medication. The PA, Taylor Mustizer, is easy to talk to and asks for updates on things from previous visits that I would have forgotten to bring up if he didn't ask about.

I'm a huge fan of Complete Family Care. In the many years I've been going there, only once did I…read morehave to wait more than 10 minutes, and that was due to an unexpected medical emergency the Dr. had. I have seen ALL the providers there, and they are knowledgeable, professional. and up-to-date with the most current medical standards....and may I add, we RNs are very picky about our providers!

Stay away! MY daughter came down with a case of Chicken Pox, when I brought her there, the doctor I…read morewas assigned to said it was a allergic reaction to whatever laundry detergent we were using at the time. I tried to tell her that I knew it was Chicken Pox. Her response was to tell me that She was a doctor and she knows more that I do.

Watertown Internists is a great group! Doctors are warm, friendly, knowledgeable and courteous…read more It is not uncommon to receive a personal cell phone number from a physician "just in case". The office is majorly busy and trying to get through the phone system to talk to a PERSON is on the magnitude of the parting of the Red Sea...and that is the only reason for a 4 instead of 5 on the star-scale. The Patient Portal records access and prescriptions management access has gone a long way to remediate the phone system complaint. The nurses there are great and are cheerful, helpful and supportive. The lab technicians are second to none: I have to watch them draw blood since I rarely feel anything when they draw it. Mosquitoes could learn a few tricks from these skillful people! I trust them with my life.

I was calling to ask some questions about the care they had. The receptionist was short and not at…read moreall personable. Like she should have left her crap at home. Needs a better more personable receptionist.

Very poor bedside manner. His nurse is crabby. I do not recommend this guy for anything as he has…read moreso many patients lined up he doesn't remember who anyone is, or what is going on. Huess looks aren't everything!

I wish I could give this woman a negative star for her poor bedside manner. Her credentials mean…read morenothing if she is not going to listen to you and brush off your concerns. I had to have a thyroid biopsy to which she said would not hurt and thus would not need numbing. I cried through the whole procedure and was unable to finish it due to how much pain I was in. She didn't even seem to care. Her assistant was more concerned than she was. She had no idea of my conditions and was not interested in learning about them by looking into them. Even though this doctor may have experience and expertise she is an awful person who has ZERO empathy for her patients. I would highly recommend NOT going to see this person!! Don't even try advocating for yourself with her because she just doesn't give a damn. Find someone else, I assure you will be better off. This woman needs to take a class on descent bedside manner and improvement of empathy.

Was referred by my primary physician concerning diabetic issues. The first ( & only) appointment I…read morewas seen by her PA. Don't doctors do the initial evaluation? I told the PA my issues, she suggested bloodwork " to see if" I actually had diabetes. Um, what? I'd already been diagnosed by the primary. Anyway, between the primary's office assistant & this place I finally ended up with an appointment but I couldn't remember where the place/building was( although I did get into the right area). That's when I had a panic attack & called the office to let them know the situation-no answer-& get help on finding them. So I left a message telling them I'd " be at their friggin' office if I could find the friggin place. The first time someone had brought me. I had to go to another building nearby & get directions & thats when I discovered the receptionist had put all calls on recording. I was late, yes, but would've wait an hour to get in. Nope, I too late & have to reschedule at PA's convince, I'd be called for later date. After that I received a notice I'd not shown up for 3 appointments, & our " relationship had been compromised", i could no longer see her or wherever she worked (4 other offices). I'm like what??! Number 1-I'd only seen the PA once, & now I'm being banned from different offices?? I did tell the receptionist I wasn't paying a no show fee of $75.00when I'd clearly been there, just late. Unbelievable! So, for that reason, this business gets a 1 & I'll never go there again, even If given the chance!