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Mohawk Valley Retina

3.7 (3 reviews)
Closed • 7:30 am - 5:00 pm

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CNY Eye Physicians & Surgeons

CNY Eye Physicians & Surgeons

3.0(1 review)
0.5 mi

I have no serious eye problems so I cannot say how they'd do with surgery. But I've been to the…read morepractice 4-5 times. The new office on Seneca Tpk is gorgeous. The women in Reception are always efficient and pleasant. After that is when the trouble starts. I have had to sit and wait between 40min - 1hr every single time. Following that, various petite women, wearing no identification, bring me to a dark room and perform a few simple tests. They type a lot and say the Dr will be in soon. The Dr arrives about 1hr past appointment time. I've had all 3 Drs: Grant, Smajkan, and Avdic. They don't wear identification either, and spend most of the time typing. Smajkan talks the least. Only Avdic ever gave me new and solid information. Afterwards at check-out, you get NO paper record describing the visit, findings, or which doctor it was. So take a card so you can remember. I've given an average raring of 3 stars. I'd recommend that new appts be made with Dr Avdic and that you do NOT arrive early. Be prepared to spend 90min here, to see the Dr for 5min. Be prepared to leave with no treatment, yet a followup appointment. When you are checking out, try asking for a printout summary of the visit. I have suggested ways that the office could communicate schedule delays to the clients. Send a text! Put up boards with "Dr is behind by X minutes." Automation makes such communication effortless! It Can Be Done. The first step is Caring to see the size of the problem. As customer-clients, DO tell the staff if you were left waiting longer than 10 minutes.

From the owner: Specializing in: - Physicians & Surgeons, Ophthalmology…read more- Optometrists

Mohawk Valley Retina - retinaspecialists - Updated May 2026

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