I purchased a monthly membership for my wife and I can't remember better customer service than the…read moregentleman at Waves. Great product as well. Car wash always does a fantastic job. Highly recommend!!

My vehicle was damaged on April 11th at the West Georgia rd location. I spoke with an employee…read moreright after the incident and he wrote up a report and took photos of my vehicle. He explained that I would be contacted in 48 to 72 hours to explain the process. I received text message from Hayden to go to your preferred body shop to get a quote for the repair. He explained they would bill Waves directly. A day after I dropped my vehicle off for repair I received an email the day after explaining Waves would not cover the repair to fix my new vehicle. Employees of Waves are making inaccurate statements so they don't have to cover the damage their equipment caused.

This place is no good. A car wash that damages your car and little to no customer support when you…read moreneed something for your monthly pass. Dont waste your money!

** SCAMMERS & THIEVES - FRAUDULENT BUSINESS **…read more If I could give ZERO stars, I would. I went to Sparkle Express 2 Car Wash at 1120 Mathis Rd, Greenwood, SC, for a one-time $15 car wash, and instead, they fraudulently signed me up for an unauthorized subscription without my consent. Over the last two months, they have stolen $79.90 from my account in two separate $39.95 charges, labeled as an "Automatic Recharge." I NEVER signed up for any membership or recurring payments. When I realized what they had done, I contacted them dozens of times via phone and email, but they completely ignored me. No call back, no refund, nothing. This company is running a scam, enrolling people in a fake "membership" without their permission, then refusing to cancel or respond. After doing some research, I found that I am not alone. Other customers have reported the exact same issue, getting unknowingly signed up for a fake membership, being overcharged, and then ignored when they try to cancel. DO NOT TRUST THIS BUSINESS. They will steal your money, ignore your calls, and refuse to help. Save yourself the trouble and go ANYWHERE else for a car wash. This business is nothing but fraudulent thieves. OWNERS OF THIS BUSINESS: if you are reading this. PLEASE reach out to me to resolve this.

I've always wanted to go here because I love the funny sign out front. But I was very impressed at…read morehow clean it was and how orderly. So many of the "do it yourself" washes are filthy with piles of dirt and trash around. Not here! The only thing that was confusing is that when you use a credit card, it puts a hold for $10 on your card no matter how many minutes you go. But the minimum charge is $3.50 for five minutes + of washing. I actually talked to the very friendly owner today and he advised me that that $10 charge that's pending is just a hold and I'll only be charged the $3.50. It's a lot more convenient to use a credit card then come in with tons of quarters. The quarter wash is $2.50; but only for 4 minutes. The $3.50 wash is almost 6 minutes, and you can renew before the timer expires. Highly recommend. His mother was right-- it is the best car wash in Greenville!

I have always been a very OCD person and my vehicle is no exception. When I moved to SC I lost all…read moremy "places", including my local detail shop. Due to my location here in Mauldin, I ended up at the Butler car wash. Being a person of habit, I stayed with them for nearly 2 years. I could not regret it more! Waves is less $$ for SO MUCH MORE!!! The monthly packages are the way to go for sure. For the ultimate package, I pay more than $6 a month, less than at the Butler car wash and it includes double the advantages. The actual wash system is FAR superior! My vehicle comes through the wash much cleaner, much easier to wipe down due to less residual water, and the tire shine is no joke!! + They offer a tire shine done by hand after your wash to ensure you get that sexy lookin shine. On top of that, the tire shine from other wash places locally fades out to nothing in an hour or two. The tire shine I get at Wash ls still looks great 2 days later! Frankly, the 3-mile drive is quiet and peaceful, so I have come to really enjoy heading into Waves at the end of my shift. Dial my vehicle in with free vacuum, a high-pressure air hose to knock the water out of those sticky places, then a quick calming drive home for the night. I can not recommend this location more! Alex, Jason, and Lovina went out of their way to make my first few visits especially welcoming. I was pretty overwhelmed by the example of outstanding customer service. Especially in this time when our customer service expectations are becoming lower and lower. It is a wonderful change of pace to get this kind of customer service after being on the phone with an AI bot to get a simple task handled.

Great place to wash your car. They got all the supplies to finish cleaning your car and free…read morevacuum. Also the have a car mat cleaner it works great. Very friendly staff

Over a year later (riding thru 1 to 2 times a week) and I still run into friendly people every…read moretime. I also see a lot of the same faces, which makes me believe that there is a great work culture! Thanks to all the employees for being awesome!

Great experience. I came around 12 pm. on a Saturday and was not busy at all. Got to throw away a…read morelot of my trash and go into the wash for an express wash. All the employees were super friendly and efficient. I'm definitely coming back when I'm in the area.

Great place to get the car wash, staff is great, always ready to help…read more I'm a regular, I stop by a few times a week. Fabricio

Location: 5 Affordability: 5…read moreCustomer Service: 5 Quality: 5 Military discount: Yes, 10 percent We have been frequent customers of this local car wash spot in Lexington, SC. Most recently we visited them yesterday to get our SUV washed. It's got easy access and exiting from two major streets. Everytime we visit their staff is very friendly, helpful, and professional. They have always honored us with a military 10% percent discount. The facility does a great job with cleaning the entire vehicle. With the price of the car wash, they provide you with towels for drying off your vehicle. They also have vacuum machines with 24/7 access everyday. We've been very satisfied with their customer service, and I'm positive that we'll be returning for another visit very soon!!!

July 5, 2021. Another great visit. Really love this place. Staff is always friendly and they do…read morean awesome job. There have been quite a few car washes that have opened up in the area over the past year, all with monthly subscriptions. But you still have to vacuum and wipe down your car. I prefer the full service car wash that's locally owned.

Faster than the same company on Woodruff Road and not as noisy. We took one vehicle to Woodruff…read moreRd, another vehicle to Simpsonville, and will use Simpsonville from now on. Fast, the car looked clean and had been decently vacuumed. Interior had been wiped clean. We were satisfied.

The customer service was horrible to start off with. The service was horrible the interior was not…read morevacuumed good at all the inside was barely wiped down my rear window was still dirty. no fragrance would use which was part of the package I purchased. I basically paid $36 to go through a drive-through car wash. I wouldn't recommend this place to anyone. I have pictures of the sloppy service that I can post as well.

Did not vacuum the back of my rogue and underneath where you open it up was not clean and I still…read morehad dirt spots on my car and windows. To expensive for a sloppy job. Want come back here again