This was my first time taking my vehicle to a car wash. The service was okay & the actual wash…read moreitself was relatively short. My vehicle was left covered in water spots & bird poop residue still but the free towels, cleaners & vacuum were appreciated. I could've honestly saved my money for better results doing it myself.

I love this place! I have a membership and I try to take my…read morecar once a week since I have small children and it gets messy quickly. The staff are very friendly and super helpful. I like how I can vacuum myself, that way I can make sure I get all the nooks and crannies.

I'm extremely disappointed and concerned. I woke up to see that Coates Car Care tried to charge my…read moreChime Credit Builder card, but the payment was declined because the wrong CVV was used. That means someone at this business was trying to guess my card information.....which is completely unacceptable and suspicious behavior. I never authorized this charge, and I'm honestly disturbed that a legitimate business would even attempt to process a payment like that. If this was a mistake, it's a serious one, but if it wasn't, that's even worse. Either way, customers deserve better protection and honesty.

Beware! They will only take credit cards,which is fine, but they will get your license number…read morewithout you knowing it.then they automatically sign you up for their monthly wash club membership without even asking! Had to call their wash club headquarters in Pittsburgh to back this out! What a hassle! Will not return.

They do my limo and it has to be good for my customers. Too long to run through the machine so they…read moredo it by hand out back. When I bring in my dirty SUV with the best package yes, it's more than the average car wash but it comes out like a mini detail job. WOW

You do not need to run your car through this kind of a car wash. The brushes/bristles/cloths that…read moretouch your car only scratch the h*ll out of the car's paint. TOUCH LESS car wash is so much better than this - coming from a car detailer!

Went here for years never had a problem.. today I went through the right bay car wash and heard a…read morebig bang on the roof... And looks as though a big piece of ice was projected into the top of my roof from the blowers and dented my roof... I tried calling the phone number but it just rings and rings no voicemail or nothing... I didn't see a email or anything to contact them....

Have 2 gift certificates totaling $24. Neither of them work in the machine so I am unable to redeem…read morethem for service. I attempted to contact the owner via the only contact info/phone number provided on their website multiple times and the phone rang over and over with no answer. Such a disappointment and poor customer service. These gift certificates were a gift from my father for Christmas and I feel terrible that he wasted his money.

I use this location at least once a week. More in the winter time. I use the touchless side and I…read morehave never had an issue. Does a good job and I would recommend. Not sure about the soft touch side as I have new vehicles and prefer to use touchless side. I will add that most any car wash I've ever been to has warning signs in regards to vehicle damage, broken antennas, etc.

The "soft touch " side of this car wash ripped my spoiler with my break light off the top of my…read morejeep last night. The owner refuses to do anything about it. He offered me a couple free car washes, as if I'd ever get my car washed here again. The replacement part is at least $800. Unacceptable!

POOR CUSTOMER SERVICE! I arrived at Kingly Hand Wash & Wax…read morein Youngstown about 9:45 AM today 12/23/19. A black gentleman was leaving the first bay on the left facing the building asking me if he could help me. I responded I would like a car wash, he respond that it would be a while I said OK I have nothing better to do today. He then stated it will be a long while and then counted the cars ahead of me, 6. He snappily said each car takes 45 minutes to an hour so it would be 5 to 6 hours. I asked how I get inline. He responded you have to call for an appointment then got in a vehicle Really, I was right there and he couldn't schedule an appointment. Also it appears to have 3 wash bays so why a 5 to 6 hour wait my math says about 2-3 hours. Definitely not a good first impression of Kingly Hand Wash & Wax. I will look else somewhere else to support my local businesses.

Kingly gave me a peasant job when I got my car (Jeep) cleaned I bought a groupon coupon for the…read more"Best wash" that they offered (King's Court) and paid a little over $50 only to have terrible results. The wash was originally priced for over $70. After I made a status on Facebook about the horrible service I received; I was attacked with words by not only the owner but some of the workers as well. If I could upload pictures of what I received a lot of you would second guess going to support such scam artists. If you're a woman wanting services: please bring a male along!!! Because I learned that a lot of automotive workers (like Kingly) find pure pleasure in scamming/getting over on women. Honestly because most of us aren't properly acquainted with such jobs.