Wow: that's an unforgettable experience for sure! I think we found out who the ghost of the hotel…read moreis: it must be a waiter from the restaurant!!! We made a reservation for 7 o'clock and 15 minutes in, one of my friends went to get the menus for us. At 7.40 we are still there waiting: no water, no waiter, no ghosts.... I then walked to the hosts and mentioned we would be ready to order, they literally make guttural noises and gave me side eyes while I'm walking away. At that point we decided to leave. I feel they should be ashamed. They definitely lost any future business (hotel, saloon and restaurant) from us 6 guests and our friends. Very very disappointing On the bright side, not every restaurant in Alturas is lame: we had good hamburgers at the LazyO

Could not get served in the restaurant. I've never felt more disrespected…read more My party waited 40 minutes and never even got a glass of water. I spent $1000 to stay there eight days.

Nice clean rooms and excellent location just out of Alturas CA. I have stayed here before and plain…read moreto see they have upgraded some of the rooms. Comfortable King Sized Bed. I was up in the areas watching wildlife and the wild horses in the Warner Mountains. That evening got really cold in the teens so we decided to move North and visit Alturas. The manager was great and drove over after hours to check us in late in the night. Recommended.

Neat little side of the road motel. Clean tidy room and comfortable bed. Owner drove over@11pm to…read moreget me a room. Excellent customer service. Discount for cash. Great nights sleep!

Very good service and very nice clean room. We were here for 2 nights and everything was better…read morethan expected. It's clear the new ownership has significantly upgraded the property. The flower baskets are a wonderful touch. We will definitely stay here again next time we're in the area.

Fraudulent charges being issued to all guests. Additionally rates are way overpriced. Free…read morebreakfast might as well be no breakfast.

"Are you sure about this?" I asked my husband as we pulled up at the Wagon Wheel. In looking at…read morereviews on other web sites, this one popped up with four and five star ratings, even if one of them started off "Don't be afraid to stay here." We would have driven on by without that encouragement and that would have been our loss. Because Wagon Wheel is a good place for an overnight stay. In the context of other available lodging in Alturas we are fans for sure. GOOD LOCATION: The setting is quiet, convenient to the downtown area (such as it is for Alturas). LOW RATES: The rates are low (we paid $50). COMFORTABLE AND CLEAN ROOMS: Big rooms. The best part is everything is absolutely, spotlessly, sparkling clean. Beds were comfy enough. Decor was of down-home-cozy and all nice and fresh for bedding and carpeting that seemed new. Refrigerator, microwave and coffee pot in the room as well as good TV reception. HOMESPUN CHECK IN PROCESS & FRIENDLY OWNERS: When you make a reservation you are told to pick up the keys at the Wagon Wheel Cafe adjacent to the Motel. The folks on the phone and when we fetched the key were the epitome of frliendliness. CAFE ASSOCIATED: We ate at the cafe for a good breakfast (see separate review) at the next morning. Homemade biscuits, good eggs, friendly service by the owner herself and homemade pie too. We recommend it. ACCESSIBILITY LIMITS: We are increasingly aware of accessibility these days as I have MS. While some web sites tagged this as wheelchair accessible it is not. That would be important for a visitor who used a wheelchair to know in advance. Here are the accessibility barriers that make this non ADA compliant: 1) : there is about a 4" step up to the room (although there is apparently a portable ramp available at the restaurant to take to the room if needed), 2) there are no grab bars or transfer space at the toilet, 3) the sink would not be roll up accessible, and 4) ) the shower is not accessible - no bench and no adjustable shower head. However, there is a good amount of clear floor space in the bathroom and door opening to the bathroom is ample. There is a grab bar in the shower over tub. People with mobility limits who are still able to stand would find this useful. But our friends who rely on wheelchairs full time would not find this met their needs. It is not ADA compliant.. Just a heads up if that also describes your situation. BOTTOM LINE: Next time we stay in Alturas, Wagon Wheel will be our first choice for lodging.

I got stuck in this gem of a town because of lingering auto issues. it was going to take an unknown…read morenumber of days to fix my Jeep so the owner, a wonderful lady, left my account open until I was leaving. she even allowed me to stay a little past checkout without charging an extra days stay As they finished with my vehicle. wonderful stay with a nice restaurant on the premises. she owns that too.

Front desk clerk super friendly. Rooms very clean. Bath tub was a plus especially since the water…read morewas super hot! Also loved that the rooms are adjoining the parking lot so it's easy to get bags in and out when you're tired at night and on the go in the am. I would stay here again.

This is a very nicely appointed older hotel. The room was spacious and scrupulously clean. I really…read moreappreciate that there was a table and two chairs as we like to play cards in the evening. They were very kind and let us check in early as we were totally exhausted. We were in the ADA room. The bathroom was really well set up. It had a shower bench and two shower heads at different heights. Plenty of room to maneuver a wheel chair. I highly recommend the Trailside Inn for your visit to Alturas.

All good, Nice staff, Rooms are dated but clean, I would stay again. Fair rate for the quality of…read morelodging.

Good location for waterfowl hunters like us Room is clean…read moreThey provide microwave, coffee maker and ground coffee in a little cup

Don't be fooled by the outside. Traveled here for the day to see some property so we needed a room…read morefor the night. This whole area looks like it has not been updated the last 40 years..... It's like stepping back to the 70s. My sister and I decided to look around, it's Sunday so looks like no one works on Sundays and most are at church. Anyway we called to find out rates and they are reasonable, we stopped went in to the office and asked to see the rooms first ( my sister is picky). Anyway as we walked to look at the room I was talking to the owner's son about what brought them out here and he explained that they wanted to start their own business and purchased this place 2 months ago so they have been working hard to fix it up. The rooms look good, beds are comfy, bedding clean and the rooms smelled clean. They are still working on making it better.... Had to call the front desk a couple times to check the toilet ( wasn't flushing well) and the TV ( couldn't figure the cable box) but the young son came over right away and took care of it and was very apologetic. They are priced reasonable and the rooms are nice, give them a chance. I hope they do well here.

Those five-star reviews are LIES!!! That's got to be the WORST room I have ever seen in my life!…read more Notice the one photo they submitted, which hardly showed the hotel at all! I would've submitted pics of the room, but it was so damn dark it would be worthless. The room had one low-watt bulb on the ceiling. There was a tiny lamp on a side table next to the bed which consumed the entire room! The room was so small that you had to turn sideways to get to the restroom. So NOT ADA compliant!! I didn't go 2 steps past the door, which by the way was at the side of the bed! So, don't ask me about the bathroom. There was a counter on the other side of the bed which held the small microwave, refrigerator and something else because there was absolutely NO SPACE for them to go anywhere else! The only tiny window was above the small, old swamp cooler in the window, and inaccessible. The floor!!.... GROSS BEYOND MEASURE!! So thankful I left my dog in the van while I looked at the room. I felt I needed to disinfect my shoes after walking just 2 feet in through the door. The room costs $49/night. I guess if you're used to staying on Skid Row, living in a crack house, living on the streets or accustomed to staying at some "pay by the hour" hotel, then this is your place. I already paid for two nights, and somehow felt guilty that I wouldn't stay there. Weird, I know! So I ate the $49 + tax but ensured I got my refund for the second night. If that manager had any integrity whatsoever, he wouldn't have charged me at all. I think I may have to report that place to the Board of Health! STAY AWAY!! Lesson of the day... If it looks suspect, do NOT PAY until you see the room first!

Waited 40 minutes still never got water or menus. Aggressively ignored by wait staff. For a place…read morebarely hanging on by a thread, you would think they'd be happy to have a table of six. I was considering using this place for a dinner for next year's sheepdog nationals. We won't. One star because you can't give negative.

On the ground floor In a historic building…read moreFriendly staff Can reserve a table Old time ephemera all over We had the orchard salad with chicken, the Niles salad with chicken, a pasta dish, and water. All good but nothing that stood out. Was ~$60 all told. Took a little time but we were in no hurry. Everything felt relaxed, which was nice. Would come back to try again.