GREAT ART, SHADY CUSTOMER SERVICE
i would have given 1 star because of the terrible experience i had, but my girlfriend did get a pretty nice tattoo so i gave an extra star for that.
My Experience at Modified Design:
ok, so my girl and i wanted to get a couple's tattoo to commemorate moving in together and 6 months of an awesome relationship. on facebook, we saw the work one of Modified Design's artists, named Ox McCullough, was doing. it's great work and after seeing the great art on their facebook page, we saw that Modified was offering a great tattoo special to mark being open for 5 years. we saw this as a great opportunity to get the tattoos we had been wanting.
So we made reservations for 8:00 last friday. we saved our money, and drove from out of state and got there about 7:30, excited about getting tattoo'd together. Ox knows how to put ink in your skin. we wanted a great artist because tattoos are forever. the place was decently clean, as well. but that that is about the extent of the professionalism we were shown that night.
i was going to go first, but the tattoo design i chose was a little too busy and Ox didn't feel like he could do it justice, so i got my first "no" of the night from him. we decided to let my girlfriend go first while i decided what i would get. so they worked up a design for my girl and after about 10 minutes, they had a design.
then we went and sat on a couch for 40 minutes wondering when we were going to get worked on. i figured the area would be set up, ready to go due to the fact that we had made an appointment. but apparently they needed an extra half hour for that.
when we *finally* got my girl on the tattoo bench, things went smoothly. it was great watching the tattoo take shape, and my GF and i are very pleased with they way it turned out.
during the course of watching her get her ink, and since the design i originally chose was not feasible, i decided i would just get the same tattoo that my girlfriend was getting. i figured it would save time and make it special, and i really liked the tattoo she got.
so by now it is just after 10pm, and Ox, my GF, and i go to back up to the counter for aftercare instructions and to pay for her tattoo.
we pay, and i'm stoked and ready to get a great tattoo... i had psyched myself up over the last half hour, and was so ready for it. i tell Ox that i just want to get the exact same tattoo as he just did on my girl, and he looks at me and gives me another "No". a lame, uncaring "No". he shook his head, and said "we're only open for a couple more hours" and "it would take a while to set up the area".
OX THEN TOLD ME that they were booked solid until the special was over and that the tattoo i wanted would be twice as expensive then.
*even though he already had the design
*even though it took less than 2 hours to do my girl's tattoo
*even though there were 2 hours left til closing
*even though it was obvious we were there to get tattoo'd together
*even though WE HAD BOOKED AN APPOINTMENT A WEEK EARLY
so obviously we left feeling like crap and 1000% disappointed that we weren't able to celebrate our moving in together in the way we wanted. i also felt a little scammed, since i was locked out of the special and would have to pay at least twice as much as i had been told it would cost.
so yesterday i went on facebook and in my feed was a thread Modified Design had made about cancellations and booking an appointment. still feeling a bit down because of the serious disappointment Ox handed me a few days before, i commented on the thread how i had been denied my tattoo even though i had made an appointment.
i went to check on the thread a little bit ago to see what they had to say, and lo-and-behold, my comments were deleted and i was blocked from commenting further. this is when i decided to make a review here
Mr. McCullough may do great tattoos, but his customer service is absolutely lacking and he is does not give a poop about his clients.
you would do well to find another tattoo shop, or at the very least ask for a different artist when you go to Modified. read more