Since being taken over by Texan Insurance, customer service and competitiveness have really taken a…read morenosedive. I was a customer for years, but they were never able to even come close to the auto rate offered by Progressive, but then when an Allstate bundle beat what I was paying for auto at Progressive and homeowners through Suzanne Brown / Texan, that made me decide to leave both of them. My exit was handled very badly, my cancellation document, which I signed and have a copy of, was never sent to the insurer, so weeks later I had to call the insurer directly and get that taken care of myself. But this wasn't the only time, many times in the past I could never get my agent to call me back. I guess she was off chasing big commercial real estate deals, and we private homeowners are too small to care about? Well, the relationship is over now, and I'm glad to have EVERYTHING at one place, where I can look at it one one phone app.

I have been calling 281-558-2210 for a week and no answer! I had a Texan rep that was reliable…read more This is ridiculous!

Amazing experience! Ada was helpful with all of my questions and concerns. She gave me fast…read moreresponse and good customer service! Spent time helping me understand auto, home, and life insurance. Loved the experience, definitely recommend!

So nice and helpful! Valencia helped answer all my question and concerns! She spent the time to…read morethoroughly go over my questions with a great attitude and great knowledge! Thank you again for amazing customer service!

Kevin Luong's office is amazing!! Excellent customer service! No matter who answers the phone I…read morealways get the best service! So glad we were placed with them when our other local office closed down. Highly recommend!

From the owner: TX-2035536 Our mission is to help people manage the risks of everyday life, recover from the…read moreunexpected and realize their dreams.

Carla took care of me right away as other yelp agencies DID NOT, she was straight to the point…read morewhich I appreciated and was able to get me a great deal for what I need for now. I got nothing but good energy from her and could tell she really cares, so I went with her over the other yelp project providers that were recommended for my auto insurance! There's a way to ask questions and treat people after working in customer service myself for many years some people just come off scammy and unreliable I appreciate Carla for her speedy service and due diligence, it did not feel pushy once again it felt like she cared. Highly recommend this company! She also advised she will always make sure I have a good price!

Carla was absolutely amazing. Being able to work regularly through your day and Trust someone can…read moretake care of a title replacement at the DMV, is a game changer. Her rate for this service is "Black Friday" good. If you need assistance at the DMV, you can trust that Carla will dependably handle it with grace and direct constant updated communication. Really appreciate you, Carla! You're cooler than the other side of the pillow!

Christy and her team at Associated Insurance Managers will save you time and money! They can get…read moreprices from multiple insurance companies and this results in better coverage for the best price. The thing that sets them apart is not only their experience in both business and personal insurance but the ethical way they do business. They make recommendations to cover you properly without feeling pressured which is important to me. Highly recommend them to family, friends and clients!

We have been customers for several years and have found them to be very customer friendly…read more Our claims have always been serviced quickly and to our complete satisfaction. We highly recommend them.

I am revising my review due to the actions taken by Ken McCormack in the past two years to set…read morethings right and personally take care of the problems and issues I had with the original insurance broker. I do appreciate them following through and getting the coverage that I needed.

No Help and Blown Off…read more Called Memorial Insurance Agency with offers for meeting to see if they could help us with several commercial and residential products and was blown off by smarmy salesman, K..Mc. Very surprising as I thought they would be able to handle our nice sized commercial / residential needs. DO NOT USE, UNPROFESSIONAL

==NOTE: I am in Florida where they have license to write insurance with an Orlando office. ==…read more It has taken me longer to write this review than it took me to get my Citizen dropped policy after two years for "depopulation" that was almost doubling from $3,200 in 2024 to now $5,500 with my being dumped and forced to Patriot Insurance wherein my loser agency (Paul Jorgenson Agency) paid for higher premiums obviously never returned my calls or concerns and would not even requote me until 45 days before I was being dropped.... their best in March of 2026 was $5,442 with a company called Security First Insurance. I had gotten 3 mailers from TGS notifying me they knew I was due for renewal on my purchase month of my home.... Their mailer implied $3,556 for my home sized and guess on the mailer........WELL they were wrong!!! They beat their mailer and I got insured with Orion180 for under $3,000 (this included the 1 time TGS 'fee' of $197) on a $600k plus home value and all the requirements and 2% hurricane deductible .. VERY competitive and the company is well rated and financially sound! A $2,800 per year savings per year!!!! I muttered too bad you don't do auto? (no mention on the RE flyers?) to which in under 5 minutes I was cancelling my current insurance at $1,005 per 6 months for a 2019 Honda Passport and a 2021 Mazda Cx5 (and neither us have ticket or accident in 1/2 century of driving) and TGS had me paying with discount $520 for both cars for 6 months! HALF!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! A $970 savings per year! In under 60 minutes including the paperwork, emails, credit cards and payments - (AND I might have done a LOT of talking sort of like this long review??) We are saving $3,770 per year because of TGS. I don't want to post her name but my rep (S. B. ) was friggin AWESOME!

AVOID FRANK STONE. Probably one of the worst insurance…read moreagents I have ever dealt with. Was communicative enough when I was looking to buy a policy but once I paid? He became completely useless and disappeared. Took weeks and constant contact from me to correct a billing address issue. I ended up having to contact the insurance carrier myself to correct the error HE made. The paperwork to complete the sign-up? Never completed. I signed my portion of the docu-sign, he never completed the agent portion so I never got a completely executed document. I have LITERALLY never spoken to this man beyond the time I paid. Once payment went through he became inaccessible. Always claiming to call you back through his proxies, "Frank will call you back" here we are 3 months in, no call back EVER. He put the wrong descriptions of my property in the initial quote to get a cheaper quote but once it was sent to underwriting, after I paid my first installment, my rate jumped. I was told by the carrier's agent that it's possible Frank Stone entered wrong information with the hopes that the underwriters wouldn't notice because the descriptions he entered made no sense, my rate was guaranteed to go up once it reached underwriting. So he will fudge details to make a sale. Now we're trying to correct the BS he did. I spoke with other agents and they're like, "your agent should be helping you with that." Well, he dropped off the face of the earth once he got paid his agent fee. This guy is a fraud and everything wrong with the insurance world. A classic con artist, takes your money and disappears. Work with him at your own risk. I have reached out to other agencies and will be canceling my policy.

*BEWARE* These are the harassing emails I got today from…read moreDustin Lewis, so called insurance agent. First time that I requested a quote from him for my business and he was so upset and stressed out that I went with my current agent, claiming how he did all the work even though his quote was way more expensive than my current agent who I've known for years, and this guy, who has the guts to call me out and disrespect me, I am so glad I didn't do business with you because you are a shady business owner, very unprofessional and no customer service what so ever, you should be put out of business, I will report you to every agency possible for harassment and write every single review, so people can see what type of person you are. I've attached the emails from him as well to prove what he really is. From: dustin@lewisinsuregroup.com To: 'Alma ' Mon, Feb 26 at 12:25 PM So, you really took the quote that I gave you and bind it with another agent? After I saved you from making a mistake by going with Geico, you still used someone else? Smh, it's a shame that as a fellow business owner you would screw someone else like that. All I've done was prove you fast and accurate service. I'm sure that having no integrity will get you far! Good luck. Dustin Lewis Lewis Insurance Group 11777 Katy Fwy #420S Houston, TX 77079 713-352-6500 (Office) 713-972-9955 (Fax) Www.Lewisinsurancegrp.com Dustin@lewisinsuregroup.com Logo Description automatically generated From: aa To: dustin@lewisinsuregroup.com Mon, Feb 26 at 12:40 PM So yes because she was cheaper than you were and she was already my current agent for the past three years, so yeah, I have rights to go whoever I wanna go with OK. There's no need to be rude about it or upset about it it's just business. om: dustin@lewisinsuregroup.com To: 'Alma' Mon, Feb 26 at 12:50 PM There is no way she was cheaper because the quote was the same quote I gave you from the same company. And no, its not business its integrity. Business would be if you went with a different insurance carrier. You used me to get the fastest quote then you give it to your current agent so she can bind it. I did all the work and the got paid for it. Its like hauling goods somewhere and the broker paying another carrier because they unloaded it. How you treat people will be reflected in your business. Dustin Lewis Lewis Insurance Group 11777 Katy Fwy #420S Houston, TX 77079 713-352-6500 (Office) 713-972-9955 (Fax) Www.Lewisinsurancegrp.com Dustin@lewisinsuregroup.com

I had nothing but a terrible experience with this dude. I have been giving him money for years as a…read morepaying client; he's chewed me out over the phone because HE was stressed, been rude, and is now ghosting me on reimbursing our business for a duplicate worker's comp policy that was addressed back in September. He was nice before I signed up back in 2014-2016, then nothing but partial crickets and a poor attitude. He has imprinted in my mind what a jerk he is. I do not recommend working with him. Still trying to get my reimbursement after 3 unanswered emails.

If you are looking for affordable insurance coverage on your auto that compares to the bigger…read moreinsurance companies out there, shop with Buddi! She just saved us $1200 a year and my coverage is better than what I had with Farmers! She is knowledgeable, quick to respond and has a great spirit with her customers. You won't regret getting at least a quote from her. Thanks again Buddi!