Ordered hydraulic cylinder, after a week of no updates, spent multiple calls trying to find out status, week later finally got someone who said it was on back order, that doesn't work for me so asked for refund only got a partial refund, had to call back multiple times over 2 weeks to only get - it is this guys order, no its this guys job, no that has to be done by this guy - amazing part is none of those guys ever answer the phone or call back, even after numerous emails. So frustrating and loss of hours of my time, finally got all my money back. I ordered with a different company this morning and part already shipped and will be here in 2 days. It wasn't as hard as Modern made it. read more

I don't know if your workers are doing their own thing or following protocol but it is 2:10 am and a couple of your trucks are disturbing the peace running or repowering an extremely overbearingly loud generator right behind my children's bedrooms located on the 4900 block of Parkside avenue, Philadelphia PA 19131. This has been going on for hours. I drove right to the location to verify. Please discontinue this practice or else I will need to seek legal help to remedy this disregard of the neighborhood noise ordinance. I am currently standing in my dining room and hear your generator like it inside of my house. There are working home owners that your staff is disturbing at bedtime. I took photos. The generator is attached to your Truck that is running with someone inside or nearby. The 2nd truck is also on with a staffer inside. read more

Modern Group - The truck creating all of the extremely loud generator noise behind a row of homes at 2am and later. - Machine & Tool Rental Near Me - Bristol, Pennsylvania

Great service, fair prices and quick shipping! I try and use the Modern Group exclusively for the parts to keep my Bandit Chippers running smoothly! read more

BEWARE!! Modern Group doesn't honor website pricing! Very Bad business practice! Gave them one star because zero wasn't an option! I ordered a part on a Friday then Monday received an email stating the following: Quote: "Pricing incorrect on the web site. It has been corrected. Part is also not available. Lead time estimated at least six weeks out". The lead time was of no concern to me! They then tell me along with an apology "If you want to, you'll need to order the part again through the Modern Shop". What a complete joke! I was hesitant to even place an order with this bunch after reading all the negative reviews but regretfully did anyway. Never again! I now see all the negs are true. They should have at least had the common courtesy to honor the price that was stated on their website. And if they're too incompetent to post the right prices they shouldn't have a website. This shows me that you're just a number to them and they could care less about you as a person. Oh and as of when I wrote this review, the price had NOT been changed on their website! I checked to see what the new price was and it is still the same, lol! I'm sure if they respond to this they'll try to turn it around and act as if they were helping me by canceling my order, lol, or how they value customers amongst other BS. Don't buy it folks. Take your hard earned money somewhere where you are appreciated! read more