I had my grandparents' 1920s sofa reupholstered - my mother had it for 25 years and her upholsterer…read morerecovered it twice and said it was excellent quality. I was able to arrange it all by text, got my fabric, had it picked up, got notified of the invoice and paid it two weeks later - then crickets. I kept trying to contact the business for weeks with no response until I posted on their Facebook page and their former social media manager contacted me to say the owner had died! She was able to give me contact info for the family and the owner's daughter very kindly arranged delivery. Very sad. I appreciated that the family were so helpful during their time of loss.

Chair cushions re-upholstered,they were fast and the price was very good…read more The workmanship was unbelievable!!!! The finished products is perfect!!!!

Addition to original review upon edit: He is not being…read morecompletely honest. See posted photo of our actual communications. Saying I am incorrect is not the truth. SEE PHOTOS. Original review: I did not ultimately choose to take my business to this company. The good: the speed with how quickly they responded to my inquiry and answered questions I had. The bad: my inquiry was made 2/2/19, the same day an ad/coupon ran in the Charlotte Observer that offered free labor expiring in January. Although we were only 2 days into February, and the ad ran in February, they would not honor the coupon. Charlotte Observer messed up, but I feel they should have honored for a potential customer who inquired on the day that the coupon ran and was only 2 days beyond their planned expiration date. Didn't give me the warm and fuzzies. I chose New Life Upholstery for my project. You can find my review of them on their page.

Reupholstery Charlotte is the best. They really care about quality and customer service. I…read morerecommend this company100%!

Got over 50 church chairs upholstered…read more It saved me tons of money and it was done quickly too. Lake Wylie Upholstery was able to work with my schedule and help me so much! I can not say how thankful for your beautiful work you did for us!

Asked for a quote for upholstery of a sectional, have no specified time of when it needs to be done…read moreand the response was declined because they are booked at this time. Okay well what about the future? Guess they didn't care for my business at any time. Customer service and honesty means a lot and this business is missing it. Editing review to add based off of business response: My rating is accurate as I received a negative experience with my back and forth communications with this business. Do they deserve a 1? No because I did not use them, so I can't attest to their work. But do they deserve a 5? No. Whether I chose to use them or not, my contact with them from start to finish is all part of my involvement with this business. They could have handled the situation differently. All other businesses that I have contacted at this time that have either said they are booked, can't do anything because of the COVID issues, or are just waiting on me to make a decision, have all responded with giving me rough estimates for the job and will give me firm estimates and help me when they can get me on the schedule. This was a very different experience with this business who is now "willing" to help. Hopefully they can use this feedback to learn how to positively respond to potential customers even if they are not in agreement.

Davis Upholstery in Pineville, NC is a hidden gem of quality craftsmanship and customer service! I…read morehighly recommend them without reservation. I inherited a dining room set whose chairs needed some restoration. When I went to the shop it was with the intention to have all the chairs totally re-upholstered. However, after talking to Ms. Pamela, she did not think the chairs needed as much work as I thought. So while they would have made more if they went with my original idea, they really looked out for me, the customer. The final product exceeded my expectations from a quality and beauty standpoint. Thank you, Ms. Pamela and Davis Upholstery!

They have a great selection of fabrics quality, knowledgeable staff, and superior customer service.read more

Ken worked a miracle on my mid-century dining room table. I bought it a while ago and can't afford…read moreto buy a replacement with the price increases on vintage furniture. I called Ken out of desperation and I'm so glad I did!

Ken came to my house today to repair a leather couch. It had been sagging on one side. He and…read moreanother man assisting him were able to locate the problem and make the repair. We had been considering purchasing a new couch but we're glad we called Ken. His price was fair and we would use his services again in the future.

I forgot to leave a review. We had a splintered dining chair leg. They did a fabulous, seamless…read morerepair. It has held up for quite a while now and looks like all the other chairs in the set. Very pleasant to work with.

I am very satisfied with the service that I received at Carolina Upholstery. I contacted the…read morebusiness via Yelp and promptly received a reply providing overview of rates and an offer to make an appointment. I took.some of the furniture with me to be assessed. I will say the cost was very expensive (to me), but this is not a gripe considering I have never had upholstery done before. Justin (owner) was very nice during the consultation and straightforward. He showed me the fabric samples , explained the price ranges and allowed me to select what I wanted without attempting the least bit of sway towards fabric that were not within my $$ range. I felt very at ease during the selection process. There is a wide variety of fabrics to choose from, but if you have a price range/fabric type it can be easily narrowed down. Thankfully, it did not take me long to decide on what I wanted. A deposit is required to make the appointment for service (after the consultation). There was a wait period of approximately 6 weeks from my consult to drop the furniture (1 accent chair + 4 dining) off for service due to there being no appointments available, which was no issue for me. He estimated that he would have my furniture 1-2 weeks. One week later all of my pieces were ready and looking gorgeous! My large accent chair had some slight instability with one of the legs which Justin had noticed during the consultation. He had planned to repair without extra charge. However, within a few days of having the chair he called and told me that the instability wasn't quite what he'd expected and that it would be $45 additional to repair. I asked him if he was 100% certain this would resolve it and he answered honestly, telling me that he was only 5% certain. I definitely appreciated his honesty and declined to have that part repaired. All of the pieces that I had upholstered were secondhand pieces to me. Therefore I do not know the original monetary values. However, getting this makeover for the pieces has added value & done a lot for the aesthetics of my home. I'm very glad that I did it. If I ever decide to get anything reupholstered again or know of anyone seeking this type of service I would undoubtedly use again/recommend Carolina Upholstery.

5 stars for the merch: Fantastic selection of fabrics…read more MINUS 4 for the customer experience: Subpar to say the least. The lady at the store was dismissive and treated us like folks who walked in by mistake. From the moment we walked in (no hello, no greeting, just a blank and cold stare) to her assuming right off the bat that we wanted premade drapes ("we don't sell premade drapes"), it was a case study in how to NOT treat customers. It took us having to literally prove to her with pictures of our windows that we were seriously in the market for drapes. She was not willing to share even basic information like the price range for different fabric options nor was she willing to even talk about the types of options available. Her tone, tenor and attitude clearly said "I don't care for you". It was only after we told her the color of our walls by sharing the Sherwin Williams color code / name did she realize we weren't turnips that fell off the back of a truck. Up until that point she was dismissive to say the least. Even assuming we were just browsing, imagine if she had presented the brand, the store and the offerings in a positive and vibrant manner. In today's digital first world, why would you ignore and insult customers who drive across town and walk into your store? It was very clear that we were not welcome and she made no attempt to even mask it. Her loss will be another store's gain! Stay away from this store unless you like to be treated like yesterday's bread. To the owners: I hope you recognize and respect that customers come in as many shades as your fabric display!

We recently remodeled our entire home, touching every room in the house in some way. This project…read moreincluded new furniture. However, we had dining room chairs that were part of an antique set that were in the original fabrics and literally, had no foam. Midas Fabrics was lovely to work with and we now have beautiful and comfortable chairs to enjoy holiday meals on. We also had a beloved oversized chair and ottoman that we in need of love. We had searched for a replacement chair and just could not find one that we loved as much as the one we had. So off to Midas we went and once again, the project was an overwhelming success! We love the look and refresh of it and are so happy with the work. I am now looking around to see what else I might possibly need done!! LOL!!! Would recommend Midas Fabric to anyone!

I stupidly set one of those plug in air fresheners on its side on top of my tv console. It leaked…read moreand took the finish off a small area, but because it's a dark wood it was very obvious. Charles came to my rescue! He was able to refinish the area, and what he did blends perfectly with the original coloring of the rest of the finish. Charles is very talented. I highly recommend.

I referred Graves to my friend---THAT WAS A MISTAKE! They took her 2 antique Family Heirloom…read morebeautiful chairs, also took a substantial deposit of $450 and then she delivered her new expensive fabric to recover the chairs with ($1500 fabric)... only to be informed her chair chairs are not there! Either they sold them or discarded them when cleaning their warehouse... LIKE WHAT??? Who does that without first reaching out to the customer?? So upset that she used them because of me. Ugh, BEWARE!, want to give negative stars!