I originally told Kendra I was not going to leave her a poor review, however after not getting what was agreed to I feel I need to share my experience with others. I had booked with Kendra in May of 2017. We talked over the phone and agreed to wait until fall to do an engagement shoot. Kendra sent me a two page contract, I signed it, and sent it back with deposit, no problem. Then comes October and I scheduled our engagement shoot with her. I scheduled my makeup appointment and my fiancé took off work. The day of our shoot comes and I contact Kendra to confirm our meeting place (about 3-4 hours prior) and she tells me she is still in Maryland and cannot make it. I feel as though she should've contacted me first as soon as she knew she wasn't going to make it. We rescheduled for the next weekend. Once again, I rescheduled my makeup appointment (paid a cancellation fee) and my fiancé took off work (not an easy task). Then comes the next Sunday and Kendra cancelled again (due to family illness), a few hours before the scheduled shoot. I planned to reschedule again, but explained that if we had any more issues we would have to go our separate ways. Her response to this was "that's fine". She simply did not seem to care that I had to pay multiple cancellation fees for my makeup appointments, my fiancé had to take off work on days he typically works, or that she was inconveniencing us. I understand that things happen, but I believe she could have given more notice and given a more professional response than "that's fine". When I decided to find another photographer I let Kendra know and we had a brief conversation. We came to the agreement that she would refund half of my $300 deposit because I never received or signed a "terms and conditions" page stating that we would not receive it upon cancellation. It is now two months later and I still have not received that $150. read more