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71-73 Bridge Street Row East, Chester CH1 1NW
Map of chester model centre
Closed Opens 10AM Mon
01244 400930
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REVIEWS FROM THE WEB
4.8/5Facebook · 28 votes
REVIEW SUMMARY
5
4
3
2
1
4.1
76 reviews
"Big selection of plastic models and little extra bit of glue and scenery pieces."
"Wanted to buy a train set but owner stalked me, very unnerving."
"Excellent shop, lovely staff, lots of stuff"
Jonathan James
Jonathan James-Edit
just now
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FROM CHESTER MODEL CENTRE
'Welcome to Chester Model Centre. Our shop is located over two floors on the upper level of the historic Rows on Bridge Street East CH1 1NW in Chester City Centre. Mobility access is available via a lift from Pepper Street or level entry via Eastgate... More
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WEB RESULTS
https://chestermodelcentre.com
Chester Model Centre
Trains, Cars, Model Railways, Airfix and More.
.. ... Chester Model Centre - Website. Chester
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Chester Model Centre - 71 - 73 Bridge Street
Row East, CH1 1NW Chester, Cheshire -
rated 4.8 based on 28 reviews "Good prices
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At Chester Model Centre there are a selection
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REVIEWS FROM THE WEB
4.8/5Facebook · 28 votes
GOOGLE REVIEW SUMMARY
5
4
3
2
1
4.1
76 reviews
"Big selection of plastic models and little extra bit of glue and scenery pieces."
"Wanted to buy a train set but owner stalked me, very unnerving."
"Excellent shop, lovely staff, lots of stuff"
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Jonathan James
Jonathan James
1 review
just now
I have bought items from here for a long time being a lifelong gamer etc. Today I had an experience that has made me question if I will again. I had taken my wife and friend from Buckinghamshire here to make a purchase as he is a gamer too. We entered at 15.40 roughy. About 20 mins before close. The bearded young man behind the counter was clearly frustrated by this as they were set to close at 16.00. I am also a retail manager of old. So i do understand wanting to go home as close to on time as you can. We browsed and as I was deciding on my roughly £75 purchase when the said young man approached behind and stated very rudey they were now closed as it was TWO minutes past four, and stared at us with the clear expression meaning 'get out'. I find this lack of customer service unacceptable! An understanding of customer service was key for me to make last minute sales. Something this young man seemed to lack and have no idea of. On exiting the shop my Southern amigo mentioned he had been about to buy some Necromunda models. So not only was the mans lack of patience or customer service unacceptable but cost the shops owner two sales. Plus I now have to say I will just go straight to games workshop in the future or go to one of their competitor stores in Bebington. Who have never been rude to me and actualy want my patronage. Even if a whole 5 minutes has passed after closing as I am aready a customer in the shop. I would never have dreamed of making customers uncomfortable and that they should leave now as if they are an inconvenience. Clearly this store does not care about my business or that I had brought a visitor to the city of Chester there. Very very disappointing and embarressing to my guest. I hope you readers of this do not share my experience. The young man in question showed nothing but frustation at my visit to this once good shop. read more