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    Model Lawrence M MD

    5.0 (1 review)

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    15 years ago

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    Hollander Alfred C MD

    Hollander Alfred C MD

    1.0(1 review)
    0.2 mi

    HORRIBLE EXPERIENCE!! First of all, I had some questions about the procedure so before the upper…read moreendoscopy I decided to call the office to speak with DR HOLLANDER about my doubts.The lady from front desk told me that DR HOLLANDER will call me but it never happened so I called again and they told me the same thing that he would call me BUT once again it never happened. VERY CARING from the beginning... The day of the procedure my appointment was at 11:15am. When I arrived, front desk told that they will call me around 1:30pm. I was really disappointed and I didn't understand what was going on. Then the lady from front desk told that they will call me anytime. UNPROFESSIONAL! Before the procedure, I had a conversation with DR HOLLANDER that I would like to perform my upper endoscopy with spray throat instead of sedative and he agreed. On the day of my appointment, front desk and the nurse were so confused and told me that it was impossible. DR HOLLANDER came and said that we agreed to use local anesthetic. After all that, I asked the nurse if could have the results today she told me NO until they analyze the tissue. NOBODY told that they will perform a BIOPSY during the endoscopy WITHOUT PATIENT'S APPROVAL. DR HOLLANDER was really ARROGANT when I asked him if we could perform the upper endoscopy without the BIOPSY. He told me that he would not listen the patient because the patient knows nothing and that he is the doctor and he will do it his way and if I want to do the procedure without BIOPSY I can leave right now and find different doctor. My uncle is a Gastroenterologist in Europe and he did my upper endoscopy 5 years ago so I do have some knowledge to be treated this way. I think any patient has the right to ask questions!!!

    Model Lawrence M MD - physicians - Updated May 2026

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