This hotel has deceitful refund policies. We booked thru hotels.com and cancelled on 4/12 for a…read more6/16 stay. Within the full refund window for cancellation. Now we are out $207.40 and despite numerous emails back and forth, no refund as of late May. Beware as hotels.com gives them very high ratings while google reviews show the true state of this hotel.

From NICE to NIGHTMARE! Don't try to call, email or text any…read morepre-trip questions. They don't answer. My hubby & I stayed 4 nights. 1st 3 happy. No staff, but room clean & we got access code on check in day. Night 3 we return to room 10:40pm tired as heck, room access pad dead. Text, then call emergency # on kitchen board. Straight to full maibox. Within 10mins I get a call. Lady tries to help to no avail. Says will call me back. After 15 mins I text again. Hubby has to pee, no other bathrooms. She texts maintenance will be here 20-30mins! I text that is unacceptable as It's already been an HOUR! I NEVER GET A RESPONSE AFTER THAT. 1.5 hours after I spoke to host, 2 guys show up, retrieve cup of 20 keys in kitchen, none marked, none work. Guy tries to get keypad off with some tool, NOPE! Asks his assistant to "google photo" the lock & now asking google how to get in when keypad dead. Seems to be reading reddit responses, 1 of which is "get a ladder" - they laugh. Out to truck to get crow bar. Takes 2 of them to RIP keypad off leaving HOLE IN DOOR. it's 1:30am. (We called her at 10:40pm) I text host we are in. No answer. Guy says he'll get a slide lock so we can lock door. Comes back with another door handle and key and says, so you can lock it from ouside, leaves key on table. In morning, I attempt to open our door to go for breakfast and IT'S LOCKED FROM OUTSIDE & KEY IS IN ROOM!!! The door handle he put in has no lock button on inside!! I basically pull with all my might since the hole he put in door is so large and door finally opens!! I text the host that maintenance LOCKED US IN ROOM, but we pulled it open and now there is no way to lock the door without getting locked in. No answer! At breakfast, there is sign on dishwasher "BROKEN" and there are no coffee cups, only what was in our room. The spoons in the drawer are not clean (have yogurt left on them). I go upstairs and get my coffee cup from yesterday and use that. We LEAVE OUR ROOM OPEN AND AJAR so we can get back in, and SLEEP WITH A BOOK in door frame so we DON'T GET LOCKED IN AGAIN! Ladies across hall, 2 middle aged sisters and their mom celebrating mom's birthday, said their pull out couch would not pull out, and they got no response when texted the number or called, so just slept on top of skinny couch. Owners CLEARLY DON'T CARE ABOUT THIS INN in a WONDERFUL LOCATION IN A BEAUTIFUL CITY. I NEVER GOT ANY RESPONSE AFTER MY TEXT THAT 30 MINUTES MORE FOR MAINTENANCE WAS UNACCEPTABLE. WE HAD TO LIVE WITH A DAMAGED DOOR WE COULDN'T CLOSE FOR ONE MORE NIGHT AND SLEEP WITH IT OPEN!!!

I had never stayed at a hostel, and had my concerns, but my recent visit was generally positive. I…read morestayed in the pod, essentially a bunk surrounded by three walls and a curtain. I am a pretty big guy but fit comfortably on the extended twin mattress. The mattress left something to be desired , but ultimately I slept better than I normally do at hotels because after 11:00, lights go out and it is quiet hours, which all of the other residents abide by. You can't beat the price and location, in the heart of the tourist district, just blocks from the drum circle park and Harrahs arena.

Sweet Peas offers a great product: great price, great location, and good clean, safe, lodging…read more I think its fair to say the following: Asheville is a tourist destination-and lots of people come to Asheville for many different reasons, and everyone needs lodging. With most homeowners prohibited by local zoning to rent out their homes via Airbnb for short term stays, and with limited hotels within the downtown area, Sweet Peas provides travelers with surprisingly affordable lodging for those seeking an alternative to the chain hotels. Sweet Peas is right downtown, in the midst of the all the things that brings one to Asheville: shopping, music, sports, outdoor fun, and...food-you are in walking distance to any and all of these pleasures you seek. I'm a repeat visitor. It's an ideal spot for me when I visit town 3-5 times a year for the price and location. If you have stayed in a hostel before, you know this is a decent hostel. If you haven't, please-don't compare to a hotel. There are varieties of ages present-young, middle, old, all here for different reasons. There will be people to build community with, or, you can hide in your bunk-and that's ok. There is no alcohol allowed, and quiet times between 11 pm and 7 am. The staff are friendly, efficient, and will provide you towels etc. There is a fridge (but know its usually pretty full) and coffee pot and kitchen area. I've found when traveling, its best to travel hopefully, and I've also found then when staying at a hostel, remain hopeful and positive, and you'll love your experience when doing so. My next visit is in a couple of weeks, and I look forward to the respite of Sweet Peas.

Laid back atmosphere. There is a small gear shop on-site. They will pick you up in Dicks creek gap…read more Tons of massage stuff for sore muscles. The best thing is the foot massager machine. Go left at the gap if you are going north. They will also pick you up. On par with other GA hostels.

Located .6 of a mile off Appalachian Trail at mile 69.2. They are opened seasonally being closed…read moreJuly, August, November, December, and January, check website for specific dates. They have a capacity for 22 hikers in two bunk houses, two private rooms, and three cabins. The cabins are pet friendly. In the common room they have a variety of self care tools; massage gun, roller, peanut, various balls, yoga mats, and foot baths w epsom salt. They have a pantry for resupply. They offer shuttles twice a day at 2 PM and Dick's creek gap. Outgoing shuttles are on a schedule; pickups can be arranged in advance. They can provide shuttle service for an extra fee to other locations. With their free shuttles you have two slack packing options; Dicks Creek to Unicoi gaps at 16.8 miles and Dicks Creek to Blue Ridge gap at 5.8 miles. The bathrooms are clean, have bidets and weight scales. There are three washers and driers that guests can use. The refrigerator has a section for guest items. Each bunk has a outlet and storage area. The lower bunks have privacy curtains. You can reserve your options on their website. Parking is $5 a day for guests and $10 for non-guests. Parking spots fill up fast so you have to book early during the bubble. They have a mailing center where you can pack stuff to mail as well as recieve mail. There is a $5 fee for non-guests to pick up packages.

-Stayed here over memorial day weekend and it was a full house....but didn't feel like it. Lots of…read morepeople stopping by for 1 night which is totally fine, just don't expect anyone to be especially social here. -The building itself really needs to have work done. The ceiling is peeling/cracking/sinking in multiple rooms. The bathrooms have broken tiles in the shower/problems flushing. It was suggested that their was free breakfast (and it does say "really, its a VERY SMALL breakfast" but literally what was free was black tea bags, coffee grounds, rice, and maple syrup..... so i don't even know why it was included unless to trick people. -I stayed in the all female room and it was great! Requested a bottom bunk and got one, room was nice and cool temperature wise. -The staff volunteers keep the place very clean but......are really weird. Hate to say this, but I've travelled the world at hostels and have never met more offputting staff. When I checked in (which is on your own, totally fine) I walked into the building to see 2 people sitting on the couch. I said hi to them, and they both just looked at me like I was bothering them, and went back to their phones.....ok...odd...but guests sometimes aren't social no worries.....only for me to learn a bit later that they were the staff volunteers. Others in the hostel had similar experiences, one girl in my room thought the guy didn't even speak English because when she originally checked in he responded in a different language and walked away leaving her confused as heck. Just super odd, and gave me a sour taste about this place. ALSO, when i found out they were staff and had been here for 3 weeks, I had asked for food recs/hikes/ things to do and they literally said "yea, I don't do anything so IDK"....like.....just super freaking weird. -all this to be said, I would still recommend this place, but really you are getting a very isolated experience on just a place to sleep. don't expect anything more.

This by far my favorite place I've ever stayed. Personally think all hostels are ruined because…read morethis place is so amazing. VERY woman friendly and very safe. Great accommodation such as a private room and full kitchen. Located at great spot 9 min bus ride with a bus stop right next to it. Can't express enough how incredible this place was. Wanted to gatekeep so you're welcome.

We were in the area to do some site seeing and hiking in the area. We followed this awesome couple…read moreon youtube back when they thru hiked the AT a few years back. We continued to follow them the next few years on some of their adventures and actually got to support them for a day when they did a thru hike of the Ice Age Trail in Wisconsin. Their hostel is such a warm and comfortable space, and they are such gracious hosts. They shuttled us around town when we needed it, they told us all about the area, gave great suggestions of places to see, and they even made arrangements for me with a local fly fishing guide! This was such a great stop on our journey and Franklin is such a cool area with lots to do. When talking to them about why they started a hostel, they said they wanted to support the hiking community and wanted to make a hostel that checked all of the boxes of things they were looking for in a hostel through the eyes of a thru hiker. We are not thru hikers but I think they have accomplished that and then some!

Amazing Folks. They will pick up hikers at Winding Stair Gap and take them back to their amazing…read morehostel. At the hostel there is plenty of food, drinks and snacks for you to purchase. The shower is hot and they have a laundry area. The bedrooms are just the right size for 4 people. If you are hiking the Appalachian Trail or just need a place to hang your hat at night, this is the place. Awesome living room area for you to relax in. Nice seating area outside. During hiking season they provide an amazing breakfast for the hikers who stay.

I met Colin on top of Albert Mountain. He was hiking up with a guy he was supporting finishing up…read morethe AT. I maybe spent 15 minutes with him but my take is that he truly has a passion for what he does and helping folks on their journeys. He cares about the trails, picking up trash and hauling back garbage. Most importantly, when I got back to my truck after my backpacking trip, he had left a box with 4 jars of AsMaster chafing cream for me. Thanks Colin!

Clean, friendly and great atmosphere. Runs shuttles to the trail and is close to the center of townread more

Tiny house (Guest House) is a perfect little spot in downtown Asheville for a get away. I have…read morestayed at Tiny House several times and have never been disappointed. The Space: -Is small! Hence in the name. But it is perfect for one or two people who do not plan to spend much time there. It has a mini-fridge and microwave. There is no furniture other then the full-size bed. The small sectioned off bathroom is good in size but there is no door into this section of the room. Linens are always clean on arrival. Note: There is no television but has great WiFi. You also have your own private entrance so no need to bother any one else. -You also get access to inside the hostel and amenities in the main house. The Location: -PERFECT! It is walking distance to all of downtown. Steps away from several breweries. Other: -BJ, the owner, is always pleasant to talk to and very helpful. He will message you the day of arrival to confirm time and answer any questions you may have. I highly recommend this rental!

I'm so happy I had the chance to stay here again! BJ was just as friendly and welcoming as he was…read morelast time, and the hostel looked pretty much exactly the same. This time, we had a room off the kitchen. Even given the fairly central location in the house, our stay was quiet and comfortable; It was in the middle of summer, so air conditioning units may have blocked out some potential noise, but overall there was no kitchen-noise to deal with that we noticed. Again, the hostel was clean, felt safe, and was overall a great place to stay. This is an awesome location near to lots of restaurants and bars, and lends to easily walking anywhere in downtown Asheville within 15-20 minutes max.

The Lion and the Rose has the potential to be a charming historic stay, and the owners themselves…read morewere friendly and hospitable. However, the biggest issue is that the property does not currently reflect the photos shown online. When we arrived around 1pm, there was no one available to check us in and no answer when we called. We ended up leaving and returning a couple of hours later after finally hearing back. While waiting on the porch, we noticed several items left out--loose baseboard trim, a broom, a bag of cement, and a detached flexible downspout in the walkway--which immediately gave the impression that the property wasn't being actively maintained. The outdoor areas continued that theme. The side yard and fire pit area looked like they hadn't been used or maintained in some time, with weeds growing through the pebble ground, empty or dead plant pots, and older or broken furniture visible around the property. Inside, there are some pieces that reflect the historic character of the home, but the overall decor felt inconsistent. Some furnishings fit the period, while others felt more like standard, dated pieces that didn't contribute to the charm the property is marketed on. For the price, we expected a more polished and cohesive experience--especially when compared to nearby properties like The Black Walnut Bed & Breakfast, which appeared noticeably well maintained. Overall, we left feeling that the listing photos--many of which appear to be from prior ownership--don't accurately represent the current condition. With attention to upkeep and updated photos, this could be a much stronger experience.

This is a lovely inn in a beautiful neighborhood. Innkeepers Karen and Steve were warmly…read moreaccommodating to my request to eat breakfast outside on the porch instead of indoors (I remain Covid cautious) and my sister's special dietary needs. And they kindly had our room ready early for my husband and me because our plane arrived several hours before check in. Karen also had helpful advice on things to see in and around Asheville. Our room was spacious, pretty, quiet, and relaxing. My sister had an adjoining smaller room and it was fun in the evenings to keep the door open before we went to sleep. Sitting on the inn porch in the evenings was delightful. We chose to stay in Montford instead of right downtown at the suggestion of a local friend. While you can't walk outside and immediately have a dozen restaurants around within a few blocks, there are a couple of good restaurants within a few minutes walk and downtown starts 10 or 15 minutes walk away. In return, you get a quieter leafy neighborhood with lovely architecture that's nice for a morning stroll. Plus we got restaurant delivery a couple of times and ate on the inn porch! Note that rooms are on the 2nd or 3rd floor, and there are stairs up to the main entrance. None of us are young and we were fine, but FYI I didn't see any elevators or chair lifts, so I believe you do need to be OK going up and down stairs. Steve was happy to help with luggage, though. Highly recommend The Lion and the Rose.

All I have to say is wow. My stay at Brookstone lodge was lovely from check in to check out…read more The rooms and amenities are lovely. Nice plush towels and top-of-line toiletries. My son and his friends had a ball at the indoor pool. There is plenty of private outdoor seating. Breakfast had a variety of hot and cold items to choose from. The staff was professional, nice, and helpful. I went the extra mile to make sure our needs were met during our stay. If ever in the area I will book at Brookstone Lodge.

It's a small hotel across from a small community college (Stony Brook college) owned and ran by a…read morelocal family. The front desk and staff are very nice. Upon entering, you see the checkin counter to the left and kitchen breakfast area to the right. This hotel comes with free daily breakfast. The area is quaint and homey. The hotel clerk is nice and very soft spoken -- and staff are responsive. The front counter closes after 10AM and reopens next day at 7AM. The room had a microwave and a frig which I was a bit surprised. My only complaint was the restroom toilet was very low flush (had to flush 2-3 times) so got me a bit worried. The bathroom doors are sliding so the latch doesn't hinged on to the latch to lock.