Finally getting treatment for the wound St. Marks started and Cascade made worse. Avoid those two…read moreunless you have a death wish.

I had a terrible second experience trying to get in for imaging with Rayus Radiology…read more A family member had been in the Heart & Lung Center ICU and was taken such great care of by the staff there that I decided to use IHC after my Rayus experience. Although it was a bit of a back and forth communication match to get approved through my personal insurance and get my imaging orders verified from my neurosurgeon, I was finally able to set an appointment with IHC's Radiology department. When I arrived the day of my appointment there were 3 women at the front desk. No one greeted me. I had to greet them first and say good morning. Not one of them answered me back. I said I had an appointment as I approached the two women to my left and the woman sitting down turned and asked the young lady on the other computer if she could take care of me. I was given paperwork to fill out and taken back to change and await imaging. The one saving grace of my experience was the radiology tech. He is the reason I wanted to write this review. He made me laugh from the moment he came to pick me up for imaging. He asked questions to ensure he understood my chart and answered my own questions. He made me feel comfortable immediately. He made sure he talked with me throughout my MRI so that I knew what was being done and what we had left to do. Which is the first time any tech has done so for me. It seemed to make my scan go faster when he updated me like that. I'm usually just sitting in there with my earplugs in or music playing the whole time. His name was John and he was from Memphis. He had some amazing tattoos on his arms and he just moved to Salt Lake a few months ago. John, I appreciate you! Thank you, for being you.

I recently changed insurance and my old medical offices are not on my new plan, so I found myself…read moreat Medallus for a minor health concern. Maybe I've been spoiled by my previous provider, but this experience was not a great impression. When I first arrived, I was acknowledged by an unpleasant receptionist. It's pretty clear that she doesn't like her job-or the people she works with. I felt like I was intruding on her day and inconveniencing her just by being there. After I filled out my paperwork (which she basically tossed at me), she didn't look up as I stood in front of her. Perhaps she didn't hear me with her earbuds in and she was zoned out to any other place than here. Eventually, she took the paperwork and told me I'd be called back when they were ready. Once I went back to an exam room, I noticed how eerily quiet everything was...that is, until the doctor entered the adjacent room and I heard every bit of their conversation. Truly, I could tell you what the issue was, what the doctor's recommendation for treatment is and when to follow up. All between the paper thin walls. I didn't feel like privacy was a given, even though we were in separate rooms. My experience with the doctor was fine-quick, but got the job done. She was friendly enough and I appreciated her get-down-to-business attitude. I'd imagine she's not there to build rapport with patients since this isn't that type of place. But it sure makes me miss my previous doctor office.

I came in recently with the flu and was very impressed by the care I received. I didnt have to wait…read morevery long. The staff was all very nice, the girl at the front desk Alexa took my needs seriously and was very helpful. The medical assistants and provider took me seriously and helped a lot. 10/10 recommend this urgent care

Had a great experience at Medallus Urgent Care Draper, my family and I were not feeling well at…read moreall, brought my son in the morning, my husband and I came back in the afternoon, staff was very helpful, very little wait time and our PA Bernard was great and really knew how to take care of my family, definitely will come back if needed. Highly recommend

Had originally left a great review however 3 people in my household just got a bill from Medallus…read morefor $90 for a visit that was YEARS ago. All 3 people visited on different dates, paid the co pay and all that and was seen for different things but now YEARS later we all randomly get a bill for $90 each. so sketchy!!!!

So between my family and I we have been to this clinic 9 different times. Each time we have been…read morewalk-ins but have been able to see someone within 30 minutes of arriving. Normally its about 10-15 min. They are very big into Chinese medicine as an alternate practice with acupuncture and herbs and who knows I'll try it someday but they are also very knowledgeable with western medicine as well. They once offered me the Chinese remedy after some pneumonia I couldn't seem to shake with antibiotics but they never were pushy and prescribed me a different antibiotic that finally cleared it up. Very polite. Very professional... Better yet. I have a $4000 family deductible so my family has to see an IHC physician 40x before I can even begin to really use my insurance with co-pays etc. Our range between general and specialists with IHC is about $100-$150 for they physician fee regardless (Usually 250+ for an Instacare visit). They are open Saturdays as well. These guys are $45 cash/$50 credit card. So my family or I can see them 90x if necessary. No admittedly it doesn't coun't against my deductible for in-network physicians but still does to my overall total out-of-pocket if there were a serious problem. Long story short. I really like these guys.

My mom was visiting and as small business owners, they have fallen into the "donut hole" where they…read morefall into these awful spot of really overpriced premiums and have given up on health insurance. My friend recommended this place as an alternative when she was in a pinch, so I brought my mom here. Mom was really impressed and so happy to be on the mend. They gave her a coupon for her antibiotics and we headed to Costco for her meds.

We came to insta care today for my daughters Ear infection, we thought it would be a decent wait…read moretime. My daughter cried her eyes out for an hour in the waiting room, we got brought back to see the dr, we've been waiting for 2 1/2 hrs. The wait time is ridiculous. We ended up waiting 3hrs almost 4hrs and all they said was sorry we had to call in another Dr we had a ton of Emergencies, meanwhile my daughter was in pain, puking and other parents were asking us if the dr had seen us. the tip of the iceberg was they "miss placed" the prescription so when I came to pick it up it was not in their system. I had to wait another 20min on the phone in Walmart just to ask the nurse to resend the prescription order through. Zero star. We did not feel taken care of at a hospital.

Come to treat my asthma; very expensive to give me a bandaid ; 5 days passed since my…read moreVisit ,now with severe bronchitis developing in pneumonia, they do not do an aggressive treatment; I m suffering and had being in hell to be able to breathe.

The staff was great. Dr. William Wavalik is an exception physician. He is extremely relatable, easy…read moreon the eye, and he handles stress impeccably. During my visit he treated me with his amazing bed side manner. All while there was an emergency that he was also caring for. The nursing staff were nice and answered my questions. The people at the pharmacy were efficient. My RX was ready before they called to inform me they were ready. I am a person who likes continuing care. I have been with my personal care physician (Dr. Jared Probst) since he was a young doctor and now we are older together. I was nervous about being treated at a strange place but the staff here made me feel like an old friend.

My son was treated twice in one week at the emergency and hospitalized for 5 days. All of the…read moredoctors and nurses were outstanding. They were amazingly friendly, helpful and kept us up to date. Answered our questions and took excellent care of my son.

Extremely understanding. Exactly what I needed. So thankful I went in. Doctor Nguyen was beyond…read morehelpful.

I will recommend this office to all my friends. I didn't have to wait long, the doctor listened and…read moreexplained things to me and made sure I felt heard. I was self pay and this office is also the most affordable in the area as well!