Our experience with Animal Clinic of Casselberry was heartbreaking......ZERO STARS…read more We brought our healthy 1-year-old dog, Waylon, in for a routine neuter with one undescended testicle. During the surgery, "Dr." Candelario Mendez cut Waylon's bladder completely in half. The surgical notes show that blood and suspected urine leakage were seen, but the surgery was not stopped to get emergency surgical help, instead he continued the botched neuter. Waylon needed emergency surgery, then several more surgeries and intensive care. He went through 11 days of suffering before we had to say goodbye to our baby.... "Dr." Candelario Mendez's actions during this procedure ultimately cost our dog his life. Waylon was healthy when we brought him in and now we will never get him back. We are devastated and don't want any other family to go through what we did... Go ANYWHERE besides Animal Clinic of Casselberry

Greatly regret bringing my cat here. Critical errors were made. When Dr Hill retired this clinic…read moredeclined. Highly recommend is Lake Jesup Animal Hospital on Tuskawilla, Winter Springs where you will find one very experienced and compassionate veterinarian Dr Griffith with up to date machines and equipment.

I went to a local vet for my cat-$1500 later they stated he had a cyst. Coworker told me about…read moreWestmonte Animal Clinic and I told myself I didnt have anything to lose and I need someone with experience. Well it was a tumor and no hope. The Vet was very gracious given the circumstance. They were about to close and she let me run home to get my partner to say goodbye. I will be returning with my other two cats to have them checked. The staff was very gracious with us and super friendly. You won't regret taking your baby here. - Mickey and Andrea

Absolute scam, cannot provide an estimate of spay cost for pet without paid appointmentread more

I had to take my little baby girl chihuahua in on a Sunday afternoon because she was passing blood…read moreand I was in fear for her life. Thank God these emergency clinics are open 24/7 because they were able to see her and admit her into their hospital. When I called the emergency number I was answered right away by a very kind person who listened and responded to my frantic questions. The staff was very calm and reassuring knowing that this is my baby. Once we got there the long wait began. I was there for about 4 hours, including an hour in the waiting room, before I was sent home without my pet. The male doctor who came to talk to me promised to send pictures of my puppy receiving treatment throughout the night and next day to reassure me but never did it. I'm a worried mess and calling to check on her is a challenge, I was on hold for over 20 minutes before I could talk to a live human. The building itself is very clean and cold! Bring a sweater if you are going to be here for a while. Every room I saw had a wash station and the staff was very accommodating by providing absorbent pads for my bleeding pup. At this time we are still waiting to see how she will do. She lost a lot of blood supposedly due to pancreatitis. Emergency care is extremely expensive so I advise getting pet insurance before your pet gets sick or injured. They do take Care Credit to help pay for costly treatments.

I'm very grateful that my cat, Beau, is okay, and I want to be clear that the veterinarian who…read moretreated him was kind, professional, communicative, and took the situation seriously. The medical care itself was good. Unfortunately, the customer experience was not. I brought Beau in after witnessing him swallow hair ties, and I was terrified he might have an intestinal obstruction or need surgery. While I was sitting in the room crying and waiting for answers, a staff member came in to discuss pricing in a way that felt extremely cold and transactional, with almost no acknowledgment of what was happening or the fact that I was visibly distressed. I later specifically asked the front desk that this staff member not be sent back into the room. That request was ignored. She returned to address my complaint directly and told me, essentially, that this was "just her personality." In an already stressful emergency, that made the situation significantly worse. The veterinarian handled my concerns appropriately and apologized, which I appreciated. But emergency veterinary care requires more than competent medical treatment. People are often walking through the door scared, upset, and worried that they may lose a member of their family. Basic compassion matters. I'm thankful Beau is safe, but I left deeply disappointed in how I was treated. If you have another emergency veterinary option nearby, I would seriously consider it to avoid having a similar experience.

I have been coming to this vet for over 20 years. The most important thing is that they love…read moreanimals. You feel it when you walk in, from the front desk to the exam room. They are extremely compassionate and try to help in any way that they can. It is very easy to make an appt and I can usually get in to see the vet pretty quickly. Highly recommend this office for your pets!

Staff is amazing . Dr.Tonk is so loving and informative regarding my cat Petunia. We had a thorough…read moreand wonderful experience

My cat Meeko was very well taken care of. I could tell that the doctor loved animals and truly…read morewanted my cat to feel at home. He was patient and gentle with my cat which I really appreciated.

Client for 10+ years!…read more When I came across a negative review I had to provide my feedback on Longwood Vet. As a fur mom and grandma, my babies are my WORLD! I will only leave them in the care of a two individuals. 1. My daughters and 2. Longwood Vet. My pups are all bully breeds and in most cases they are treated as dangerous. I've never experienced this when taking them to the vet. The staff will get on the floor to be on the dog's level. They cater to the personally of each pet. I have been a client at Longwood for 10+ years. They cared for my Cleo until she crossed the rainbow. They are currently caring for my 3 babies and I know they are receive the BEST care! Longwood Vet!!

We tried this vet clinic after experiencing multiple bad experiences with our former clinic, Oviedo…read moreVeterinary Care & Emergency. We took our 5-month old F1 Goldendoodle, for what we thought was a severe reaction to insect bites & chronic ear infection. Our baby had been taking antiobiotics and benadryl prescribed by his old clinic for a week now but was not showing any improvement. When we arrived to Winter Springs Veterinary Clinic (we called to make a next-day appointment), we were greeted very professionally and were asked to wait in a small, but clean and welcoming sitting area. After a short wait (just 5 minutes later), we were taken to the exam room and were attended by Dr. Jennifer Dempsey and her vet assistant. Oh my, such sweet, kind and professional staff! Dr. Dempsey examined our pup with love and care and was quickly able to determine that he had 'Puppy Strangles', which is relatively rare condition, but more common in Golden Retrievers as well as Goldendoodle puppies. She told us that the antibiotics he was taking wouldn't work by itself; that he needed a more aggressive treatment involving steroids (Prednisone). The whole visit winded up costing an affordable $180, compared to our old clinic who average $300-500 per treatment/visit. So far our puppy has been showing noticeable signs of improvement after just 1 day of treatment and we are so excited about it! Thank you Dr. Dempsey! We will definitely be coming back here; hopefully for the long-haul!

Dr holly and Dr Walker and their staff here are 12/10! This clinic did my dogs hernia repair and…read morespay and took such great care of her.. really just go over and above for their patients. Sandra up front manning phones is always a pleasure to speak with Also. We appreciate you guys thank you

Our family recently had to say goodbye to one of our 16 year old soul cats from my childhood…read more Garden Vet, as always, demonstrated compassion, empathy, and support. They go above and beyond to make both pets (and pet parents) comfortable. While a flower delivery and sympathy card weren't on our mind from the vet, that's just a single example of the thought that is behind everything they do. They truly are a class act and perfect example of compassionate service in Orlando. I send all of my friends here when they're in the market for a new vet. Not only are the doctors kind and thorough, but the techs and front desk staff are what really make the difference. They get to know you and your pet and are always rooting for your furry companions. I fully believe they are a large reason why my girls have lived so long - they do routine bloodwork and have caught so many underlying issues throughout the last 6 years between the 2 of our girls (high blood pressure, hyperthyroid, all the things you don't think of for a cat). We've shed a lot of tears in Garden Vet recently, and I want to thank the whole team for taking such good care of Darla and us. Grief is not linear, and can be absolutely overwhelming. We're still healing, but we know Darla was in the best hands.

Great vets. Personable and kind vets and staff. They took time with my cats and. With me. I am…read moreimpressed. It's a little hard to find. But worth the extra effort. I recommend!

Our dogs have all gone here. The techs and doctors are kind and helpful. We have been able to…read moreschedule regular appointments, last minute, and even care for our elderly first pup to cross the rainbow bridge.

I want to thank Dr. McIntosh for finally figuring out what was causing my Bella so many issues with…read moreher skin! We have been dealing with this for over 2 years and then Dr. McIntosh took one look at her, requested bloodwork and found out Bella had Hypothyroidism. Dr. McIntosh takes time with her patients and truly finds the root of the problem rather than masking it. Thank you from the bottom of our hearts!! -The Tully Family

We have been bringing our dogs, Mitzi and Lola, here for at least 5 years now and couldn't be…read morehappier. Previously we went to another vet in Altamonte and felt like they were indifferent to out animals, Shaffer on the other hand has been nothing but welcoming and seem to have a general concern everytime we come in. How do I begin? The staff is very kind and cordial. Always a smile on the face and a good waiting area. They even have a place for the kiddos to hangout while you are waiting. I've never been in the waiting room more than 15 minutes before we make it to the examination room. Once in the examination room the doctors are super cool. Dr. Gerrish is really THE dog whisperer. She is so cool and makes every effort to make sure the experience is good. She also makes sure you get the right treatment applicable to your situation; not just what's the most profitable. Many times we have walked out with a bill that was much lower than expected. (despite the fact that would spend a fortune on our pups) Overall, if you want a place that has great staff, great doctors and is fair; you can't go wrong here. Your pets will approve!

Lola's first time and what a great experience, from Dr. Patel, Debbie & Ansley we felt warmth and…read morewelcomed. Very relaxing atmosphere. Office and rooms so clean and inviting. Staff is very knowledgable and informative. I feel we are in good hands.

Clean, nice staff and very considerate to my situation of my loved one dying. Everyone was super…read moreconcerned and make sure to address any issues.

The Best Veterinary hospital in Area, very professional. Love your Job and your experience. Dr…read moreTrompeta, 5 years as Doctor in Orlando Fl, excellent, lovely and fabulous in your campus. Kristine, principal manager super profesional and lovely and Codi, veterinary assistant is the complement team in this hospital