My car was having issues starting. Austin came out and had the issue diagnosed within a few moments…read moreand provided a repair quote for me right there on the spot. Best value in the greater Killeen / Cove / Heights area for mechanical support!

One week ago my car engine was cranking and couldn't start up when I was planning to go outside. So…read moreI called these guys. I respect the job they have done, but I don't think they are very professional. they forgot to screw the spark plug bolt back, didn't even screw back the engine air pipes after no more than 30 min diagnosis, and I said that I tried to replace the spark plugs before, then they only tested the spark plugs and did a compression pressure testing, other than that no more testing, then they charge me $200, and told me that I need to replace the whole engine. This makes me not feel good. car is not fixed, the root reason is not sure, and need to spend more money and time on it to find out the root causes of why it can't start up. But still thanks for coming.

Jake and his team have done work on my truck on and off the last two years. Everywhere else was…read morescrewing me over on pricing for the wrong things or damaging my truck. Jake and his team always came through of being honest, caring, and professional. They have helped me save money by properly checking the issues before assuming what's wrong with the vehicle. I live in Temple, but I only trust Jake and his team with my vehicles! I highly recommend these guys for any work you need to your vehicle!

Please do not go into this facility if you are a woman, i was nickled and dimed. spent over $2,000…read moreand still have the INITIAL sound / concern ongoing even though I was reassured the services I paid for would fix my concern!!

They fixed my truck with over 200,000 miles in a timely manner and reasonably priced. Great…read morecommunication and customer service. They take care of your concerns and get you back on the road. They are top of the line!! Greg P.

They overcharge for their services, I got quoted 1,100 for a job that norvin auto repair in kileen…read morefixed for 500 with great service. Be sure to shop around first before coming here.

bought my car and had some things go wrong with it minor stuff but still fixed the car and then my…read morewindow regulator went out on my convertible and my top was stuck down and the took my back seats out and disconnected the hydraulic lines so my top can go back up its been a long while and i still waiting on my regulator ( really it me they waiting on to get said part.) they are family owned and Dale and his wife treat you like family and will make sure you will be happy with the work they do also their son. prices are very fair for what they do for their customers and Yes they are high at times but hello welcome to the real world everything is price. So as a customer i would recommend them to all and everyone the work quality it great and they stand by their work and you don't see that any more

New to the area and this place is great, people were so kind and explain in detail. If I need any…read morerepairs in the future I will definitely use again. Also, the pricing was reasonable and I feel they were honest and trustworthy.

My A/C went out on my 2009 dodge journey, i dropped it off on Monday & within a couple of days it…read morewas fixed & I had it back blowing ice cold, thank you Jacob.

Yesterday I took my truck to Bill's muffler for front end alignment they said it would be about an…read morehour came back 3 hours later truck still sitting in the drive I asked him what the problem was they said they lost my paperwork they have it done by 5:30 so I picked it up at 5:30 drove it home the next morning I was going to town loud pop and then brakes locked up I was able to get a tow truck and get it home when I pull the tire off the bolt was gone out of the brake caliper the top bolt was hand tight so I pulled the other side off to check and they were both hand tight also could have wrecked my truck or been killed they should have put more care into it but they refuse any responsibility so I will never never go there again lucky there was no serious damage other than one brake pad was run and dug a groove and my rim beware

This is the most amazing auto repair shop. I am a senior woman and was traveling alone from East…read moreTexas to the Hill Country. Ken, the owner, waited on a Saturday until late afternoon when a tow truck could get my broken down car to his shop. I got there about 6pm. Ken dropped me off at a nearby restaurant so I could have dinner while he went to find parts and then fixed my car. He was kind, helpful, professional, and went way above and beyond to help me get back on the road. He worked until after 7pm...on a Saturday! His price was very fair. I will never forget him or his wife Jody with whom I spoke with several times on the phone. They are angels, and I am grateful.

Our car broke down in Copperas Cove late one afternoon. Fortunately Ken was still there working. He…read morewas able to diagnose and repair our car in two days for an affordable rate. This is a reputable business and I would trust repairs done there completely. Thanks for being there for our family

I have used Hanks for different repair services for over 15 years and have had nothing but the best…read moreservice. Their work is top notch and once it's been fixed, I know it's done right. Hanks sets the gold standard for customer service, I would send my daughter here by herself, knowing she's going to be treated fairly, with respect, and that she would not be taken advantage of. I recommend Hanks to anyone that needs work done on their car. They are the kindest, knowledgeable people in the industry

I took my late 3rd gen ram 1500 5.7 hemi to Hank's for an estimate on getting some exhaust work…read moredone, specifically deleting both resonators and the muffler in place for a flowmaster super 10. They were very friendly and helpful and actually listened to what I wanted to have done and gave me a good price and a 2-3 day timeframe . I came back to drop my truck off the next day and they confirmed with a different guy exactly what I wanted so there was no miscommunication. Before starting on it, they called me and said they didn't have a super 10 in stock and would be an additional 2-3 days to get in but had a performance muffler in stock so I decided to go with that instead and a chrome tip since they had to build a custom pipe from the y-pipe back. I picked it up on Wednesday (started work Tuesday I believe) and I am very pleased with how it sounds and looks and really turns this truck into what a v8 should sound like. Thank you especially to Travis and Mike for helping me get this done!