Tom was wonderful. He showed up as promised. He got the mower working in less than 5 minutes…read more Determined that the snowblower needed a new carburetor, ordered it on Amazon using my phone and account ( with my permission of course). Came back and installed it. Then got my riding mower running. He charged a very reasonable amount especially considering he doesn't live in Rockford Overall I would recommend him with no reservations.

Cleaned Carb on Troy Bilt 2420. Changed oil. Using Ethanol Free Gas now. Came next day noon. Very…read morereasonable price. Call him. Running Great!!!!

Great service with hassle free pickup and delivery of our large snowblower. Scheduling was easy and…read morethey were flexible to take the unit from behind a fence while we were not home.

I did not buy anything nor get anything serviced by J & M. Instead I made a call to get…read moreinformation. Instead of trying to get a sale (or in this case service) that would cost me about $150, the person on the phone gave me options on getting my chainsaw running again. Not only options, but he took the time to give suggestions, advice and even a referral to another store to buy a new chain. Even though J & M realized that they would not make any money off of me, they took the time to explain options to me to assist me with my problem. If this is how well they treat a non paying customer - I can only imagine how great they are with paying customers. Thank you J & M for your assistance and great service. Should I ever need a small engine repair, you will certainly be my very first call.

I am posting this review to Mikes Outdoor Power, from an experience I had in early March, but…read moreaccidentally posted review to Mikes Auto Works which is next door, but same owner. Do not bring your equipment here for repair. They were not able to repair a snowblower I brought in for repair telling me parts were not available. I found parts on Amazon and went to pick up blower from them and found that they lost many of the parts on my blower, and still charged me for the diagnostic. Cashier told me that I could buy the parts on my own and she would give me $10 off of diagnostic, and if I didn't pay difference, I could not have my blower back. After writing review owner directed cashier to call me back and let me know that found my parts. I still needed to go back two days later to pickup parts. I did get an apology for the terrible service.

From the owner: Mike's Outdoor Power Inc. provides outdoor power equipment to the Spring Grove, IL area.read more

I called to inquire as to if this shop did mobile mower repairs. I was haughtily informed by Randy…read morethat I shouldn't own a big machine if I am unable to transport it for repairs. Randy also incorrectly assumed that I do not maintain my riding mower... He was rude and arrogant. I had a mobile repair technician replace the belt just last week, and unfortunately it literally fell off when I began mowing. The price was $200. I have called for the technician to return and fix the issue, but he has not returned my call yet, so I was looking for other services that could help. Randy was very snippy and adivsed me that he wouldn't come to someone's house and replace a belt for under $500!!! He also advised they only do "in shop repairs". I will wait for the other fella to call me back.

Randy has brought my Honda rotary mower back to working order twice now. He is quick and friendly,…read moreif a little pricy. This last time cost me $160.

He did not do pick up services. It he gave me two phone numbers. It worked out very well. I…read moreappreciated him referring me to proper places. He sounds professional & nice.

I did a search online for a place that could repair my snow-blower. I called a couple of places and…read moregot quotes based on what I felt was wrong with it (worn auger belt). Both places estimated repair costs at $250-350 to change out the auger belt which included pick-up on the snow-blower. They estimated it would take at least a few days. Then I call Leroy's. The manager, Rick asked me to send him an email with my address and a picture of the sticker with model number. He responds that they can pick it up the next day (Tues) and that I'd have it back by Wed. They come get it Tues at 9am....and have it back to me by 12:30 the same afternoon. They also adjusted one of the brake releases for me too. Total bill was only $148 with door-to-door service. I'll recommend these guys to anybody who needs work on their snowblowers or lawn equipment. Absolutely fantastic service at a great price!

Stopped in at 10:30am to buy a snowblower and place is closed. sign on door states it should have…read moreopened at 8am.

Stopped late in the afternoon for a headlight and the guys were great!! In and out quick with what…read moreI needed. I will go back for sure next time I need anything for my plow.

After bringing my Toro snow blower to my regular service company (sorry, I don't feel comfortable…read morenaming), I was told that I had damaged the scrapper bar and it was too bad to fix. I took a chance and stopped in to Greg's for a second opinion. He shook my hand and said he'd have a look. He did look and said yep .. damaged the scrapper bar and the paddles but he could fix it. One day later his staff person calls to say it is done and they delivered to my home. Just in time for the next snow. Run's like new now. Thanks for saving me from tossing out a working blower!

Came in for a diagnosis on a no start for a snow blower, after almost a week of no communication…read moreGreg called me told me they fixed the issue with a $313.00 bill to find out the carb needed to be cleaned (insane). Unprofessional, no communication about approving any work, no paperwork. Do NOT go here under any circumstance.