Great experience. Very friendly and helpful staff. I will rent my next pontoon boat from this place!read more

Our first visit. Staff are very acknowledgeable, but we waited to have our order for at least 15…read moremins. Server was distracted. Food is good but price is high of how much amount they serve. I wanted to have half bacon & sausage, server says they don't do it. I was hesitant to leave, then the fire alarm went off. It was very loud. Apparently the chef burnt something in the kitchen. Place is clean & it looks like it just got remodeled. Beautiful water view. Am I coming back maybe. But if I have to wait that long to order my food. NO THANK YOU!

A true family business that cares about your investment, I learned early on that if they recommend…read morefixing or doing something, do it, as it will just cost you way more down the road is the best advice I can offer. Every year, my baby girl just keeps getting better and better every year.

GREAT STAFF, AMAZING SERVICE. Highly recommend. Truly care…read moreabout customer needs. Very time efficient as well.

Right off the bat the owner starts being a douchebag to me but there's something very fishy about…read morehow this place does business especially their estimates and how they poorly communicate with their customers. I have never seen anything like it before how they can't even bother to pick up the phone to be upfront with a new prospective customer shopping around for the right shop to fix their boat. The only thing they did do was send me a brief short text telling me to bring my boat to them for an estimate and that was it and they refused to answer any of my questions asking them for some very important prerequisite information that anyone should be informed about before you go to any repair shop. They just expected that I will just blindly bring my boat to them without confirming they even offer a service to do the type of repair, the cost that they charge to do the estimate, and a rough cost quote of how much they typically charge for the type of repair. Only an idiot would be stupid enough to blindly bring a boat to this place. If they have to get any boat into their shop just to see it to tell you they can do the job when you can clearly see a picture that shows 2 spots of minor paint damage on a motor they sound like they don't know what they are doing or talking about. My insurance company wrote up an estimate from a virtual inspection. My insurance didn't need my boat in any shop to estimate the damage but the shop that already diagnosed my motor already told me what needed to be done, a minor paint job but they don't do paint. Anyone who would blindly go to these clowns has to be dumber than a door knob. Their requirement for you to pay them for an estimate first without giving you the necessary information you should know up front is just an excuse to lure new customers, who don't know any better, in the door to pay them for an estimate. No one goes to an auto repair shop without shopping around for and finding out from at least 2 to 3 shops how much it costs to do an estimate as well as the labor rate and a rough cost quote of what the shop typically charges to fix a car problem. Everyone knows that once you walk through that door to pay the estimate is when they got you but you should have enough information by then to have made your decision. No one wants to waste money bouncing around to different shops paying for estimates. So come on, I wasn't born yesterday and boat repair shops are no different. Something sounds too good to be true about this place. How can they have so many 5 star reviews but have very poor communication skills with new customers and not know how to answer a few simple preliminary questions up front thats important for any new customer to know? There are a few things I know for a fact why I do not trust the owner's high number of 5 star reviews and neither should you. He is very manipulative and narcissistic. He went to great lengths to suppress my review on Google and I've seen other people's negative reviews from years ago taken down recently but whenever someone happens to post a 1 star review he tells all his friends on the company Facebook page to post a bunch of 5 star reviews clearly to manipulate the public into believing the 1 star reviews are not real or accurate. In addition, When I tried to post my Google review of this place the owner retaliated against me with a lot of horrible things he said about me but none of what he said is true. Unfortunately Google does not provide reviewers any good methods of recourse against a business owner who chooses to respond abusively in a defaming manner. You can message them to no avail and hear nothing so I'm done with Google and I know not to take reviews on Google with a grain of salt. From now on I'll believe them when I see it happen. Beware unless you are ok with getting ripped off and just don't care what it costs to fix your boat. If you go here it's at your own risk that if you are not happy with their work they could try to get your review removed and slander you too for leaving them a bad review like they did to me on Google.

My son and have used Bill 3 times in the last 2 years. First my son used Bill to redo the transom…read moreon his jet boat so we could place it in drag boat races, the job done perfectly and results of the rebuild way better than expected. Second time, was from flood damage on my boat from the floods of 2017. The third, well this was my problem on scarps on port side from docking in heavy wilds and a downpour on the shore station. There are 4 levels of craftsmanship, 1 the fix it guy...does a fair job.2. The craftsman...does a really good job, but is not the detail type of work. 3 master craftsman he's the one when you need fine detailed work to be done, you pay for it but you get what you pay for. Then we get to Bill, he is far and away an artesian, in his field. Bill just does not want to do the job perfectly, he's a magician with his finished product. He does what he says he will, does it on budget, and you have complete confidence that your repair will be better than factory new. I trust my boat to no one else...Thanks again Bill, for your quality work, your dedication to doing the job right, and taking pride in your finished product. Jim B.

Friendly staff, easily accessible and the channel is super quiet. From our slip on the water to…read moreMarie is 4 minutes and 2 minutes by car to downtown Antioch. Water and electric is available dockside, parking is first come-first serve (plan accordingly) and relatively well lit. Dumpsters for patrons, showers and a little ship store round out the main attractions. This is our second season with them, and we look forward to many more!!!!

I had a great experience with this place. Shannon was able to get my boat in to be looked at much…read morequicker than other places I had called. They were open and honest about pricing and things that may or may not need to be done to it. Shannon texted with me about updates on the repair which was comforting. In the end the cost of the repairs was much less than what other places had quoted and now the boat is running like a dream. Thank you so much!

Mike is very knowledgeable, honest and his prices are fair. I took my 2023 Yamaha 250 hp SHO to him…read moreto get fixed. He ran Yamaha diagnostics on the engine and fixed it within 24 hours. Boat runs great. I will definitely use Baltic marine services again in the future.

If you have a boat and need to get it fixed, do it here. They will take care of all your needs.read more

Everything! We have had a boat for 53 years. Scott is the best person and repair we have ever…read moreworked with. Recomend him 100 percent !

called for some questions I needed a answers and they were straight to the point for me!read more

D'Narda is awesome! She is very responsive, does great work, and has very reasonable prices. I was…read moreworried about my boat cover, but she repaired it before the rain came and my boat was safe. I will definitely come back here next time I need any boat cover repaired!

We needed a new boat lift canopy fast since the one that we had on was shredded. I surfed around on…read morethe web and everyone was about the same price. I came across Hustler and they were a little bit cheaper. They were also relatively close to us so I could drive and pick it up if I wanted. I called to ask some questions and they were super helpful. I decided to place my order with them on the phone and have it shipped out of state to where the boat is. No problems. The canopy arrived sooner than expected - 4 days after I called. Canopy is on, it fits great, and is exactly what I ordered. Good service and saved a little money and sales tax!

From the owner: Why Go Anywhere Else?…read more Hustler Sport Center, Inc. is one of the most experienced outboard mechanics. We are the largest pier and lift dealer in the area. Our specialties include: boat storage, boat parts, piers and lifts, and Suzuki motors. Our services are online services and on-site services. We are family owned and operated. Call us today for more information!

I can't say enough good things about Ben Watts Marina. From the moment I started working with them,…read morethey have been incredibly efficient, thorough, personable, and professional. What really stands out is how much attention they pay to the details. They went above and beyond to identify additional items on my boat that had been overlooked by others, which gave me a tremendous amount of confidence knowing that everything was being properly looked over. Their communication and service have been exceptional, and they completed the work even faster than I anticipated. Most importantly, I feel completely comfortable leaving my boat with them because I know it is in good hands and that they genuinely care about doing the job right. It's rare to find a marina that combines this level of expertise, attention to detail, responsiveness, and customer service. I'm extremely impressed with Ben Watts Marina and would highly recommend them to anyone looking for a marina they can truly trust.

As far my experience, having kept my boat here for the last four years, this is a great place for…read morean annual slip as well as over the winter. I think there were some updates in management and they have been treating me really great. I always have something small that I need or requests or whatever it is, it gets handled. I appreciate their attention and care for my boat.

Tom was wonderful. He showed up as promised. He got the mower working in less than 5 minutes…read more Determined that the snowblower needed a new carburetor, ordered it on Amazon using my phone and account ( with my permission of course). Came back and installed it. Then got my riding mower running. He charged a very reasonable amount especially considering he doesn't live in Rockford Overall I would recommend him with no reservations.

Cleaned Carb on Troy Bilt 2420. Changed oil. Using Ethanol Free Gas now. Came next day noon. Very…read morereasonable price. Call him. Running Great!!!!