Very friendly service. Acknowledged me as soon as I walked in and helped me find what I was…read morelooking for. Surprised that it is in a strip mall type location but I am not a finance guy so whatever!

The store itself was wonderful and helpful. However the part they sold us was defective. i have…read morebeen referred to Dept. of Customer Success, Executive Division. Cmmunications in progress. ------ 1st Advanced couldn't tell us specifically which alternator we needed for our van so we bought two to the tune of $1300+ (with intention of returning unused one) and went to a garage we found in the area (we were on a road trip starting our vacation, so didn't know anyone in area). The garage took us in and did the repair. We were so thankful to be on the road that we paid him cash and headed out. Unfortunately lost the receipt. Wasn't really planning on needing it. Lesson learned! Initial breakdown did not have to do with Advanced Auto Part. And we made an assumption that the part(s) we purchased would be good. for the price...maybe should be lined with a little gold? 2nd on the way home. SAME PROBLEM. This did have to do with Advanced Auto part. Alternator was bad! so now we're in NJ and have to find some help. We eventually did find a repair shop that could help us, but not until the next morning so we were stuck overnight. Not their fault, i put this blame on faulty part as well. So the alternator that we purchased from Advanced was no good. Shop replaced it with a NAPA (where they get their parts) and the cost of the alternator was 1/2 of what we paid at Advanced, although the labor was double what we paid the first time. This garage told us that NAPA will stand by their product and if something like this happens they will reimburse for additional labor as a result of THEIR BAD PART. So I called Advanced to see if they'll do the same. if the part they sold us was good we never would have been delayed getting home and having to pay even MORE labor to reinstall another alternator not to mention the towing fees to get the van to this garage. They did refund me for both the alternators that i purchased. the bad one and the additional one i had to purchase. now i'm tyring to get assistance with the added labor we had to dish out. Stay tuned... i am hoping to be able to update this review with a positive note.

I had a wonderful car-buying experience with Michele. She was friendly, knowledgeable, incredibly…read moreresponsive, and a pleasure to work with. She worked with me on the price and made the entire process easy and stress-free, with no pressure. She also kept me updated throughout the process while I waited for my car to arrive, which I really appreciated. I couldn't be happier with my experience and would highly recommend Michele!

Just purchased a 2026 Crosstrek from Garavel (Norwalk, CT). Had nothing less than the perfect…read moreexperience with Stephen (and Gary from finance). Subaru won the [2026] Consumer Report #1 reliable vehicle out of all the dealerships: Pretty impressive! This explains why you see so many on the road. But, just as important is the experience. At [this] Garavel they set the bar for professional customer service. From start to finish: Friendly, personable, knowledgeable, accommodating, respectful, flawless communication... The gold standard. Get yourself a Subaru; It's definitely worth the trip to Norwalk! P.S. The coffee is pretty good too!

Needed some new wiper blades for my Subaru. They actually had the rear wiper blade in stock and on…read morethe shelf. The guys behind the counter looked up the parts for me and got the items off the shelf for me. I just had to stand there and look pretty.

Recently, I needed a new battery for my Subaru. The service I received was timely and helpful…read more The staff were all positive and worked together as a strong team. I would definitely return the the Auto Zone; 50 Cross Street; Norwalk, CT and feel confident with the results.

I don't know what these other reviewers experienced, but I have done business with these guys many…read moretimes over the years and they've always been great to deal with. I've never overpaid, and if a used part was non-returnable I was told that up front. But it was also the right price, a fraction of the price of a new aftermarket part, so I knew why I was there. Read my other reviews - if someone does a lousy job I let people know. It's an auto wrecking shop, not Bergdorf Goodman. Get your used carburetor and that's that.

SCAM, HORRIBLE, SHADY, AND MORE. They steal from the poor. I bought a motor; it DIDNT work; told…read moreme to buy another one; I bought it in order for them to take back theirs and give refund; now claim that the one they gave to us wasn't theirs! Don't buy from here! It's so shady, I now see other reviews with similar words.. hard earned Ernest money down the drain, horrible people.

I needed a transmission and these guys came through for me in a big way…read more The price was unbelievably good and my car is running as well as I could have hoped. The guys working there are all pleasant and helpful.

They paid fair and picked up. Easy to work with pleasant and professional .I would use them againread more

Tom and Tim are great! I'm a long time customer both personally and for business. Always dependable.read more

I have been a customer for over four years, the owner of…read morethis business is a very honest and good man.

Go in and see the Owner Mike he's a nice guy with a lot of automotive knowledge. He has owned and…read moreoperated the NAPA store for a long time.