The auto shut off did not work on my pump #6 and it spilled a lot of gas on the side of my car and…read morethe ground. i told the attendant inside and she was indifferent. She would not give me a car wash to clean my car or even a discount, unbelievable! And not friendly. Will not be going back.

I have been getting gas here for greater than 10 years. The service inside has always been bad, but…read moretheir gas prices have always been good so I have looked beyond the poor service inside. But my visit two weeks ago was unbelievable. I will never use their "services" again. I would give them zero stars if I could. After purchasing gasoline, I decided to go through the car wash. During the car wash the machine apparently malfunctioned and stopped mid-cycle. Both the entry and exit doors to the car wash were shut and did not open. I waited a few minutes to see if the machine would restart or if anybody would come out to advise. When noone arrived, I tooted the horn a few times thinking that would get attention from inside the store. Again, nothing. I looked up the phone number for the gas station and called them from my cell phone twice. Each time it continually rang and no one answered. I turned my vehicle off, as there was no ventilation for exhaust fumes, and exited my vehicle hoping to find an intercom system or interior door exiting into the station. There was no intercom system, but there was one door that looked like it would lead into the station but it was locked. I pounded on it several times and no one came to the door, in spite of it apparently leading into the station where I'm sure the attendant could clearly hear me. After spending a few minutes walking around the interior of the car wash and seeing no emergency exit button, help button or any means of escape, I hoped that the car wash would not suddenly start while I was outside of my car. I finally saw a metal box near the exit door that had a button that had very faded writing that I thought may read "open". With no other option, I decided to push the button and see if one of the doors would open. Luckily, the exit door did open. I had no idea how long it would stay open so I quickly got into my vehicle and drove out. I was stuck inside the car wash bay for about 10 minutes, and my vehicle had soap all over it, as you can see from the picture. I went inside and spoke to the attendant named Maria who was the most uninterested service person I have ever come across. I explained what happened and told her I wanted my money back. At first she was not going to comply until I demanded to know who the owner of the stationed is. At that point she refunded my money and told me she didn't know who the owner was. After I asked the same question about five times, she finally said that the person's name was Charlie. She said she didn't know his last name, a phone number, or an email for me to contact him. When she saw I was not going to give up, she finally told me that I may be able to get a hold of him by calling the Concord Mobile station. She claimed she did not have the number for that either. I explained to her that the car wash should be shut down immediately. If there was a medical emergency or the machine suddenly started up while I was outside the vehicle it could have been a very dangerous situation. She clearly did not care and did nothing but look at me like she was bored. If it was colder outside there would have been ice on the wet floor of the car wash bay, which would have made it hazardous to walk. I was amazed that somebody who represents a business could have so little concern for what just happened inside that bay. Luckily I do not have anxiety or claustrophobia, as that would have been a real problem. I left Maria, the "service" attendant and called the Concord Mobile station. I was told Charlie was not there but that his son was, so I spoke to him, explaining what I just went through. He apologized, and said he would send somebody over to close the bay immediately (I later learned this did not happen). I told him that I appreciated his apology but I would like to hear the same from the owner himself. I gave Charlie's son my contact information and still have heard nothing. I would encourage future customers to ignore this station, just as they ignore their customers. You will be better served to find another gas station.

This business refuses to accept cash. I was almost out of gas and did not have enough fuel to make…read moreit home. I tried to buy $20 worth of gas in cash so I could get home safely, but they refused to take my money and turned me away. Not only is this business practice illegal in Massachusetts (not accepting cash as payment) but it says a lot about the character of the people that work there who refused to help a motorist in distress (me) and would rather see me break down on the side of the road than accept a simple cash payment for a small amount of gas. Perhaps this helps their towing business, idk? So please, do everyone a favor and use Cumberland Farms (directly across the street from Concord Mobil) who had no problem whatsoever allowing me to pay cash for the gas that I needed to get home safely.

We've used Concord Mobile for car inspection for a few years and had no issues until now. I brought…read moremy car by for inspection as usual, left my keys and phone #, and went to Starbucks for coffee. About a half hour later they call to say it's ready. I take out my $35 cash to cover the normal charge and get hit with over $50. What??!! Some guy with a heavy accent insists he "did me a favor" and "changed a bulb" while calling me "my friend, my friend". Really? $15 for a $.50 bulb and not even a text message to ask for approval? When I told the guy that I have a glovebox full of LED bulbs and can easily do it myself, he threatened to fail the car and force me to redo the inspection. Dishonest owner. We will go elsewhere in the future.

I spent $75 on gas and you're trying to tell me they can't afford to fix a toilet. Obviously this…read moreplace has a practice of refusing customers toilets as a daily practice but I'm pretty sure it's illegal to have employees work somewhere without a toilet. Be warned no toilet ever for customers.

This place is dirty and has no toilet. The owners obviously don't care about cleanliness and…read morehygiene. Disgusting.

I went to get my rear view mirrors fixed. Not only did they order the wrong color and not call me…read morebut they put them on incorrectly and charged me $300. When I went back to get them fixed he said "what you don't like white?" for a black car. Never getting my car fixed here again.

My daughter and I went up to look at a Volvo Ace Motors had for sale. The car was in great shape…read moreand had a perfect car fax report. When I inquired about the excellent inventory, Nick (the owner) explained how they painstakingly research all their cars...getting to auction early, checking history, running diagnostics, etc. Well, obviously this obsessiveness pays off. I liked working with them, the sales negotiations went quickly and were very fair, and Nick took care of all the details...leaving me only to pick up the beautiful washed and prepared car...first class service at affordable prices!

Gas station owner very rude. Waited forever for my dunks…read moreorder that never came. Trash was overflowing. but listen, I needed to get rid of a couple cups before getting my coffee. I tried to fit a couple cups inside and the owner came out saying I was stuffing the trash. I told him that he should maybe take out the trash so that it wasn't an issue. He was a jerk, reached into the trash. handed my trash back to me and went inside. Listen, I'd you don't want to take out the trash that's fine- just don't offer trash cans if you're going to be a dictator. I will not return.

What a horrible horrible place. A woman had to check if her device was working, and plugged it in…read morethe outlet of the store for literally one second. A guy came out yelling and saying that she's using his electricity and this is a private place. The woman, after realizing he's serious, went back to her car, brought $2 to 'compensate for the loss of the electricity' and gave the money to him so he'd stop yelling. He kept yelling at her even louder: "do you have a problem with me?? Go away and never be back". This is a terrible place, with bad and mean people, don't ever use their services, they truly don't deserve your time and money.

HORRIBLE SERVICE. HORRIBLE PEOPLE! DO NOT GO HERE FOR ANYTHING. NOT EVEN GAS…read more The people who work here are mean. Read other reviews, they talk about the same thing. They yell at you and they think they are right. Don't even get gas here. I even spoke to the owner, who didn't care to help at all. The town should revoke their license to operate.

can't say I've had a bad experience at a gas station before. rude and disrespectful worker. will…read morenot be returning unfortunately!

We are lucky to have Acton Gas & Service with so many of assets we love in a service station:…read more* Full Service gas; * Low prices; * Easy access to air for tire pressure; * Open extended hours; * Superb routine & complex maintenance & repairs on both our Toyota sedan & Chevrolet SUV; * Fast State Inspection Service; * High quality services & products; * Pleasant & highly competent employee. Also Full Service means that attentive employees pump gas (in any weather), + any other needed services. We especially value also on-request checking & adding (if needed) Oil & Windshield Wiper Fluid. Plus! Acton Gas & Service is easy to reach, located conveniently at Junction of Route 27 & Routes 119/2A in Acton, across the street from CVS Plaza with entrance or exit from both routes. A stop-light at corner prevents chaos and manages traffic efficiently. Altogether exactly what we need!

Good prices. Free air (rare & much appreciated). Inspections are quick & honest. The mechanics…read morehave been helpful for a few minor issues - but I've never had any serious work done, so I can't comment.

Worst car wash ever. See the photo for what the window looked like AFTER the wash. The attendant…read morerefused to let my wife go through a second time. Avoid at all costs.

Gas price is about the same as Exxon on route 2 (so I guess not as expensive as the usual Gulf)…read more Gas pump speed is average. Tried car wash--avoid and see why below! 3 options from $6-8 and of course there's no explanation or signs on what the service difference was. I did the $8 Superwash and there still wasn't under chassis wash. You have to pull up really far to the point that when you exit (since you cannot backup), the driver doesn't even get your windshield and hood. I have an old car and a piece of rubber seal came off after the wash -- this has never happened in other drive-through car wash. I think this car wash is just particularly harsh.