You can tell a lot about people based on how they treat the people that serve them. For that reason, we do not recommend MNP.
An MNP CPA came to our workplace, and treated our entire team in a way that makes us want to post one of those "We will not tolerate abuse towards our team" signs. The more our team responded with kindness and grace, the worse Mr MNP CPA treated them. All in email, and recorded phone calls.
While we are certain there are other kind and graceful MNP Employees, I am willing to bet Mr CPA has demonstrated this type of entitled and demeaning behaviour elsewhere, while the other MNP Staff said nothing.
So. We are calling you out, MNP. If your CPAs are going to act like feral raccoons in customer service situations, then I hope other consumers will choose another company to work with. read more