I called them and told them that I had a broken spring on my two car garage door. He came out and…read moresaid that "it was a Menards door but would have to check to see if they had a pair in stock." They called the next day and came out for about 1 hour it was done!!

Terrible, Terrible service. If I could give them no stars, I would. They will sell you a garage…read moredoor opener but drag their heels when there are problems even though the opener is still under warranty. When you call for service, they tell you that they are "very busy" and will get back to you but never do unless you call back and pressure them. I bought an opener from them that is still under warranty but have been waiting for over 6 weeks to have it repaired. I got them to come out to work on it, but the tech did not do the repair correctly, so it still doesn't work as it should. My recommendation is to go elsewhere if you are looking to buy anything that might need service down the road.

Last fall, the wire cable kept slipping off one side of our single car door. Allied came out and…read moregot it fixed, and told me that all the rollers needed to be replaced. Since this door wasn't used in the winter months, it wasn't an issue until the spring when it happened again. I called Allied, and they couldn't find any record of doing work at my location. OK, but I still need it fixed. Can't get to it until next week. OK let me know. A week goes by, no Allied. Call and leave a message, no Allied. Call the next day, and the lady answering the phone hangs up on me without a word. Call another company, they fix it no problem, and no word about the rollers. An odd experience for sure. Have no clue why they hung up on me, or never called me back.

We spent nearly $1300 on openers with this company. The communication with this company is…read moreextremely poor. We had to call 4 separate times to get quotes, written quotes, and a scheduled appointment. The person who typically answers the phone was never able to help us with anything but saying that someone would call us back. When the installers arrived they were on time but not friendly. It was then we found out the installers didn't run wiring. I realize electricians have to do the actual connections for regular voltage but they didn't RUN the wire either. There wasn't enough wire to even reach. By law they can connect low voltage wires but refused to. The emergency release on the door wasn't long enough to be reached. The reason they are a lower price than competitors is because they don't do everything the competitors do. What we paid for was the openers, remotes, and bolting the opener to the ceiling.

Keith from All Pro Overhead Door was awesome. He was knowledgeable, efficient and pleasant. Gave…read moregood advice and when we discovered our opener was also broken, he purchased and installed a new one. Came when he said he would too and that's hard to find in our town.

Don't waste your money on hiring this outfit. Installed my brand-new garage door 2 years ago for…read moreus. Let the story begin. Kieth suggested that I go purchase the header boards myself. We had an 18 ft garage door installed. Not having a long trailer, I was unable to do that, so he had to get them. Ok great. I come home from work to find my garage door not centered in the front of my garage. Literally set off further to one side. Alright. Instead of using new lumber to mount the garage door opener onto, they dug through my scrap wood pile and used old 2x4s from a fence I tore down. At least he took the nails out first. Whatever, garage doors now installed and working. They take off and left they're entire pile of garbage in my driveway! Ok, guess I'll just clean this up for you guys. No trim work was done, which I said I could handle myself and not to worry about it. Less then a year later, the top 2 panels for the door buckle out. Well, the opener was pushing too hard on the door when closed. Kieth came out to look at it and swore that I closed the door onto something, causing the buckle. Nope. I never did that! Don't call me a liar! Well, Kieth said it needed more struts installed and that wasn't anything he stocked for an 18ft door, but if he ever got some in he would bring them over. Winter was approaching and no struts where supplied. I ended up ordering my own for $275 and installing them. Fast forward to Oct 2023, just over 2 years after original install. I'm leaving the house Sunday morning and the door binds up cock-eyed while closing. The cable came unspooled on one side. I had it inspected and the gentleman informed me that the door wasn't installed correctly. I looked and the tracks were secured with 1 screw on the ends causing them to twist. After emailing, calling and leaving a voice mail, I finally got a hold of Kieth again and was shocked that he was short with me and I wasn't even schedule for repair. At this point my garage door has been stuck open for 4 days and 3 nights. Glad we had that late October snow right before Halloween to blow in. Perfect. What a monkey show. Never ever again.

I used Rise and Shine two years ago, after my old garage door was damaged by hail. Therefore, when…read moreI needed a service call recently, I contacted Rise and Shine and was able to get someone to come out the very next morning. Rise and Shine took care of my issue and I started to discuss my old, very loud, chain driven garage door opener. The repair person was Dan Deluka, who after the service call, took the time to update me on the advancement of garage door openers in the last 20 years (the age of my opener) and what I would gain by replacing my old, noisy opener. I want to stress that I was one who asked to be educated; it was not a case of Dan trying to sell me an opener after the service call for the door. Dan did a great job of explaining the options and the improvements made since my old opener was installed. In the end, I decided upon a model. Dan was able to install it in a very short amount of time and I was completely satisfied with both the product and the installation. I have found that, although Rise and Shine isn't the least expensive option, it's a company that stands behind their products and services. This means a lot and it's the type of integrity and customer service that is very rare these days. I confidently recommend this company and the management that runs the company.

A garage door spring broke and we were stuck. Rise and Shine arrived within a couple hours. The…read moreassessed the issue and provided 3 options for repair. I chose the option with high quality materials and lifetime guarantees. Tech was personable and professional. The job was complete promptly and we are back up and running. Very happy customer!

Eli rules. Responded promptly, happy to talk on the phone or text. Made an appointment for the next…read moreday and he came out and spent 45 minutes looking at things and testing and teaching, all for free.

I am so glad I found Pronto. Needed a quick fix for my garage door. Eli was so personable and…read moreknowledgeable, he was able to diagnose the problem over the phone after I sent a few photos of what was going on. A technician was able to come over the same day and get it taken care of. Ali (Ally)...not sure how to spell the name, but she was amazing. So nice, so professional, and was able to help me figure out a larger problem with the door. Honest, reasonably priced, and all around great service. Highly recommend Pronto and will have them come out to help me take care of getting a new door in the near future!

Thank you McLeod County Garage Doors for the amazing job on our new garage door and opener. We…read morehighly recommend McLeod County Garage Doors!!

From the owner: McLeod County Garage Doors is more than just a garage door business; we are dedicated to building…read morelong-lasting relationships with our customers. We understand the importance of trust and reliability, which is why we are committed to providing top-notch service and expertise. Whether you are in need of a new, innovative garage door or a cost-effective, practical option, we have a solution that fits your needs. Our range of products ensures that we have something for everyone, from the latest designs to budget-friendly options. In addition to new installations, we also offer repair services. Our team of professionals is equipped to handle any issue you may encounter with your garage door. We aim to be your one-stop shop for all things garage doors, and we want to be the first name you think of when you need assistance. At McLeod County Garage Doors, we value our customers and their satisfaction above all else. We are here to help you with your garage door needs and look forward to building a lasting relationship with you.

As an update, 4 days after these idiots showed me how unprofessional they were, I have brand new…read moregarage doors from a very small company from a distant town. It's a shame I had to go out of my own town to find a professional business.

Yesterday I couldn't get out of our garage due to a spring being broken. Didn't realize it was the…read morespring until my husband got home at 5 pm. We tried calling other places, but no one answered their phone. My husband stumbled upon Hometown Garage Doors and they answer their phone till 8pm. We were able to set up an appointment for 8 am the next day. Scott was here promptly at 8am, he had quoted us a price over the phone last night and when he finished a half hour later it was the price he quoted. We decided to replace both springs, not just the one that was broken. I highly recommend this business, I have had 2 garage door springs replaced 10 years ago on the third stall door and paid the same amount as I paid today. It makes me think that I was overcharged 10 years ago, or Scott @ Hometown Garage Doors was very reasonably priced. I am a very happy customer today!

We had our garage door springs replaced after a friend recommended this company, and we couldn't…read morehave been happier with the experience. Mitch, our technician, was fantastic. He was professional, honest, and very thorough in explaining what the repair would involve. He also offered great suggestions and made sure everything was working exactly as it should before he left. He took the time to answer all of our questions and never made us feel rushed. We really appreciated his excellent service and attention to detail. We would highly recommend this company and will definitely use them again in the future!

After reading other reviews regarding this company, and being new to the area, we contacted them…read moreafter experiencing a broken spring - with both cars stuck in the garage, on a Saturday (we understand that garage door springs are scheduled to break only on weekends and holidays). They were extremely responsive and responded early on Monday morning! Jamison was extremely good at his job, letting us know of several options to select for the repair. He replaced the broken spring, lubricated the rollers, etc., and explained other options available to improve our installation. Great job!