They did my taxes last several years. Didn't get last year's in until November. Now, I am hearing…read morefrom the IRS that losses were mis-categorized and I have already had to pay back money on 2020, and now it looks like more for 2019 likely, but I can't be sure, because they took the returns off the smartvault. Noone responds to emails or phone calls. Paid extra for Audit protection, but no-one responds. At this point O might have to look into legal recourse. I can't be the only person scammed by these guys. Now, automatic reply on email states everyone resigned but Charles would return message within a week. It has been at least 2 weeks with no response and no phone or office to call. Charles sent out an email in February indicating he is moving on to be a speaker/ influencer. Only if he os teaching how to scam money and walk away.

First, I would avoid for sure. I have never had such a different experience from what I expected…read morebased on the high yelp rating. They were very fast and efficient at having an initial client meeting and taking my money. I was impressed at that point. That process occurred December 2020 when they invoiced me. On May 12th we were told we were 8th in the queue. They did file an extension in case they missed the reviewed June 15th date but I reached out again for an update on June 9th and it is now July 7th and still no taxes to review or even an email update on status. Perhaps they lost a lot of employees due to covid or some fully reasonable explanation, but without any customer service I really only can leave this review and contact the BBB.

Ernesto is extremely knowledgeable and his staff are really responsive and friendly. He is one of…read morethe very few CPAs I can recall interacting with who truly wants to help people.

This guy knows his taxes! I have unique tax needs including business bookkeeping and taxes,…read moreinvestments and rental properties, and I can say that I always leave the office feeling that I took advantage of every tax break available! Austin Tax & Bookkeeping also takes care of my bookkeeping on a monthly basis. Not having to worry about how to acurately organize my books is wonderful. I only focus on making my business successful. The office is conveniently located near Lamar and 45th and the staff is friendly and welcoming. Love me this tax guru!

I've been struggling to find someone who would work with me and I finally found them! They made the…read moreprocess so easy.

From the owner: Specializing in insurance policies and tax preparation, Fiesta Auto Insurance is a one-stop-shop…read morefor customers interested in high-quality cheap insurance, auto insurance, personal and commercial automotive, home insurance, homeowners, rental, condo, apartment, commercial property, Mexico insurance, and special event insurance coverage. In addition, customers can also receive tax preparation services, tax services, motor vehicle registration services, and travel services.

We have filed with Petra insurance for a couple of years now, they are great and very speedy!read more

She did my Tax wrong! Step away from this place please! she charged me for Tax prepper, and she…read moresaid I have to pay to the IRS 243$ After that I got notice to pay 134500 thousand and when I try to reach out her to fix it, she never helps me or answer the phone or my messages too.

**Disappointing Experience - Not Worth the $220**…read more I have no idea what I just paid $220 for. I could have easily filed my taxes myself online for free and saved both time and money. The agent barely asked any questions about potential deductions--only inquiring about my cell phone bill--and made no effort to maximize my return. The worst part? I specifically booked this appointment for help with my small business taxes and annual reports, but they couldn't assist with any of it. The entire session lasted about 20 minutes, and I only got half of what I needed done. Complete waste of time and money. Lesson learned--I'll never make this mistake again.

This was my first time ever at an H&R Block and my tax expert Tonya (I think that's her name) was…read moreamazing! She was so kind and patient and really explained complicated laws well. I really am so grateful to have found someone who I can trust and being a first time female business owner- it's a big deal!

This company has audited the City of Manor for the past two years. They were off by several hundred…read morethousand dollars in the area of "Park Funds." After my inquiries, the City managed to "find" deposits from 6/16/2002, 7/20/2020 and 8/12/2020 for a total of $470,250. Our Dedicated Park Funds account "magically" went from $8,700 the year before to $478,700 currently. I still think it's "off" by several hundred thousand. When I was suggesting to them many months ago that last year's audit was off by several hundred thousand dollars - they didn't even have the courtesy to respond to a concerned citizen's repeated emails and calls. If you're looking for an Accounting Firm... keep looking.

Sadly, as friendly as they were (which I will give it to them, they were friendly, until I got…read moremad), they took advantage of a small-business owner who didn't have the funds for their plush accounting firm. They should have been up front. But they saw sucker on my forehead when I walked in and I have no respect for someone who tries to take advantage of the little guy. I own a small company that has been growing. I have knowledge in my industry, but not accounting. At my husband's request, we decided to hire an accountant. I went to one that I wasn't happy with (they were slow to get things to me and missed a few deadlines). Then we switched to Atchley. Boy oh Boy.... They were sooooo nice when talking to me about their services. I told them OVER AND OVER again that I did not have money to be charged hundreds and hundreds of dollars every month, so if they thought it would be too expensive, I needed to look elsewhere. Their tag-team sales pitch promised that I wouldn't spend that kind of money for what I needed. They lied. First, they had to set me up in their system. Naturally. That makes sense. Next they wanted to review the tax documents from previous years. They said they could probably find errors and save me money. It wasn't required, but it was recommended. So, I complied. I turn over all of my paperwork. They write me a couple of emails, ask a few questions, and next thing you know... I get a bill over $1200. FOR SET UP ALONE. (start a new file in their accounting software, pop a few tabbed folders into their filing cabinet, start a chart of accounts that is probably already populated automatically, enter my personal information.) This DID NOT include the payroll I was paying for separately or actual entering of any current information or bank transactions. Twelve. Hundred. Dollars. for set up. ALONE. What part of "I can't afford to pay you guys hundreds of dollars" do you not understand?! Apparently, that went in one ear and out the other. When I asked for an explanation of the charges, I received an excel spreadsheet detailing every email, every phone call, every minute thinking about my company. I understand that they bill hourly, but there was no clear indication as to what they were doing when they billed the time. So I asked for clarification on certain things. And I received differing information from two different people about what the charges were for. If they can't keep it straight, how am I? Also, they charged for internal emails between themselves that pertained to my company. "I had to ask the payroll department a question about your company, to someone else here in Atchley." So I get charged for the email from Person A to Person B. Then the time it took person B to write back Person A. Then the time for Person A to read the response from Person B. Also, I was charged for our initial consultation. Would that have been free had I not signed up? The kicker? I was charged over $1200+ for set up and a review of old records and tax documents. WARNING... "review" doesn't come with any explanations about what they found!!! They have to charge me to explain to me what they found. So when I blew my gasket when I saw the bill and cancelled all of my services, I was told they couldn't share what they found without me being further charged for their time to explain it. But they wouldn't explain it until I cut them the $1200 check. ' Sucker stamped on my head! If you're a large company with the funds for this level of accounting, then go for it. But if you're a small business owner needing help getting organized, then I would suggest staying away. And if you are a small accounting firm looking for business and scoping out reviews of your competitors to make yourself feel better... I understand and contact me! I still need an accountant.

Sunny Bookkeeping is absolutely wonderful! They are professional, their services are prompt and…read morecomplete. They take the time to listen and explain everything clearly and most importantly, in easy to understand, "layman's" terms. They are truly a jewel in their profession.

My husband and I have been using Sunny's services for three years. He helped us sort thru the…read moredisaster our previous tax preparer left us with. He has been kind and honest about our options, though none were so great because of our last person's screw ups. I recommend he and his staff for all you tax and bookkeeping needs. I know we won't go anywhere else.

Dimov Tax has done our taxes since we moved to Texas a few years ago. We had to file in California…read moreand Texas the first year and also had a few complicated situations that required help navigating. Their team is responsive, detailed and very helpful. I plan on continuing to use them and would recommend them for your tax needs.

This has been the worst experience I have ever had dealing with a tax service. We hired them last…read moreyear to help with our rather complicated taxes that were split between several states, and the entire process has been filled with multiple errors and over looked details. They failed to file important paperwork from another state which resulted in a penalty letter from the IRS. They asked for more paperwork from us, and we sent it but one important piece didn't make it to them and they never followed up asking for it. Now we've received our 2nd IRS warning, and I'm livid that they let the mistake slip through the cracks. I don't pretend to be good at things like this which is why we hire professionals to help with the process. The lack of follow up to the missing document is a failure of due diligence from the company. It's also the first time we've ever had anywhere from 4-6 (maybe more?) people working on one return. Who was responsible for our account? I still have no idea, and I recommend you find someone else this tax season. Editing to add: The company blamed us for their mistake then insinuated that they would not help us unless we took down our bad review. We ended up not having to pay the fine (we had a federally accepted reason to delay filing), and it was because of their mistake that we received the fine. We easily fixed the issue with the IRS directly since the company was unwilling to do the work we paid them thousands for.