I live in Traverse City, Michigan. I dropped off my "Exterior" window due to a single pane…read morebreakage on a Tuesday. I was told it would be ready on Thursday or Friday and they would give me a call. Friday afternoon about 4pm I called to see what was going on since we were going to have rain over the weekend. No answer even though they are open till 5pm, I guess the weekend is more important than a customer! I did not get a call and could not leave a message. I looked on the their website and they are open till noon on Saturday. Drove over and they are CLOSED. Website is for shit! Talked with the call center on Saturday and they told me the window was ready on Friday, but no call so I could pick it up before the rain. Monday I called and finally picked up my window. DON'T DUE BUSINESS WITH THEM. NEXT TIME I WILL USE TWIN BAY GLASS! This way I know a promise is a REAL promise!

Very responsive and did a great job repairing cottage window. Out the same day for a quote and…read morewindow delivered and installed within 3 weeks. Thank you.

Had an appointment 4-11-26. David inspected My windshield & told Me it was ok, not deep enough to…read morecause a problem. H e took His time to explain to Me everything to make Me comfortable. Very professional, thoughtful and helpful THANK YOU FOR YOUR PROFESSIONAL SERVICE. Larry C.

I waited for 5 hours on first day then (as of now) waited 5 hours this second day...for windshield…read morerepair...till not repaired! Technician very apologetic and not at all his fault. He is scheduled to drive ALL OVER NORTHERN MICHIGAN, with an obvious disregard for his travel time. I am going to recommend my insurance company NOT do business with this company anymore.

I discovered a chip in my windshield yesterday and called Legends today to schedule an appointment…read more The owner scheduled me for next week, but ended up calling me back today and said that he could fit me in between jobs. Troy showed up and the job done in about 30 minutes and it looks fantastic! If you are in need of auto glass repair or replacement I would highly recommend Legends Auto Glass!

Great, quick, professional service! Came right to my door and was quick and efficient. Worked with…read moremy insurance to make the process as seamless as possible. Would highly recommend Legends to anyone looking to support local business and get great service.

Several times in recent years received first rate service. Courteous and helpful. As well as…read moreadvise in how to minimize cost. I will return

Excellent services and friendly! Danielle thank you for…read moretaking care of the car! I will recommend this place to anyone.

Mike replaced the windshield in my 2012 Toyota and did a horrible job. It leaked water inside and…read moresoaked the carpeting several times. His attempt to fix it was smearing more black goop, and it still leaked. After that he refused to honor his own warranty. I had to take my vehicle to SafeLite and pay for a complete windshield replacement. Stay away from this con artist!

Mike just replaced the windsheild in my 2010 truck. After getting the truck back it reaked of…read morecigarette smoke for 3 days. I was not only dissapointed by this but then noticed my rear view mirror shaking so bad I coukdnt see out of it. Then the next morning my rain sensor box fell off the windshield. He offered to meet me to fix the problem. His solution was apparently to use some sort of double sided sticky tape which then fell down within the hour! He then said he would replace the windsheild! Now he wont respond to my phone calls! This guy is a jerk that apparently has no desire to please his customers! I try to work with small business owners but this just goes to show next time I will be sticking to the well established places that are there to help you when something goes wrong. He says his stuff has a lifetime warranty? What a joke! Very dissapointed that I now have to go pay someone else to fix his mistake!

Great service. Kept me up to date on the repairs and timelines. Excellent/quality work and my…read moretruck is perfect.

I went her cause only place in TC that is authorized for usaa insurance. Beware they are Shady!…read more Had an appointment and made me wait 20 minutes. Then when I said I need to go it's my lunch brake a guy came out. Did an estimate and he said he would get back to me tomorrow. I waited 3 days I called. Left message. They never called me back. I called my insurance adjuster and he said I canceled the order. No I did not.... shady place cause they knew I would give a bad review with USAA. They get dinged if they get bad reviews through insurance company and they started out bad.​

Top notch service and communication start to finish. Worked with Insurance company and repaired car…read morequickly. Highly recommend!

When my car was laid up completely smashed by an at fault driver, Gerber Collision repaired my…read moreradiator, water pump, and completly restored my hood. Which was a 3500 dollar job that I didn't have to pay a penny for. Thank God for full coverage. I was happy the way they brought my 2013 Honda Civic back to life, and they were extremely friendly. I highly recommend this place.

Very positive experience throughout the entire process. We had a cracked two-pane window we wanted…read moreto replace. Steve replied the same day to my phone call and we set a date for him to come by and look at the damaged window. He was here on time and quoted a price that was significantly lower than another estimate. I received an order form by email the next morning which I signed and returned it immediately. New window arrived in less than two weeks and the installer (a very nice fellow and efficient worker whose name I don't have) installed the new window in less than 30 minutes. He then made sure the window and surrounding frame were very clean. We would absolutely use Glass Guru again.

We live on a golf course and as happens, some awesome golfer got a hole in one, through my window!…read moreI called the Glass Guru to replace my dual pane window, he came out promptly to measure for replacement, sent me an estimate which I quickly signed and returned and then, nothing. We have not heard back at all. I have called NUMEROUS times the past 2 weeks and have had ZERO communication from him. I dont even know if he's still alive. Very disheartening. At this point I'm worried, but I have to call someone else. I would recommend you do the same