Update: my hair is literally sliding out of my head. I probably have one more week left before it's completely off. Absolute waste of $640 with no refund.
I saw a tik tok (@blackgirlssmellgood) recommending this salon and specifically Fadelia so I decided to give it a try. The install itself is great and I have no complaints, but the experience was not the best.
I went in for a consultation which I usually never do but I was really glad to go. I wanted to buy some hair for a sew in. I told her I wanted a more yaki/relaxed texture to match my natural leave out. She showed me a few different bundles and I picked a straight and textured bundle, exactly what I was looking for and was happy. She said it was $116 a bundle which I feel like is a little high for a 14 inch.... I also peeped that I said I wanted a 16 inch too and the price was the same, meaning she just made up her prices as she went.
I go in for my appointment and the first red flag was she went and got the hair to start installing and the bundles were still in the bag. Gross. Always wash the hair before an install. There's been stories of lice and dirt from vendors and it's basic hygiene to make sure that nasty factory dirt isn't getting into anyones head. And I know it was from a random factory because the hair is cheap but more on that later.
Second red flag was she was installing curly hair. Who's hair is this??? I picked straight bundles, and there is no way I could have made that mistake because I never wear curly. They were a silky curly texture, not ugly but not what I asked for. I knew I had to go home and wash the hair myself so I didn't say anything because I can flat iron it no problem. So I go home and flat iron it the same day, and realize how cheap this hair is. The ends were so thin I had to trim them. The hair is giving beauty supply or aliexpress. This wouldn't be bad if it's what I asked for. When it was time to pay she told me the install was $300 which is $25-50 more than what she originally told me during the consultation. She made up prices and swapped the good hair she had on display for cheap ones. Knowing this hair is cheap it will not last long, so almost $400 for bundles that will probably only hold me a month is CRAZY!
I didn't want to be so negative about a black owned business, but once I told my friend about my experience she told me I should complain and try to get a refund. I have a feeling Fadelia won't offer me this so I didn't bother asking, even though I feel like I deserve one. If anyone decides to go to this salon BRING YOUR OWN HAIR and take extra time out of your schedule because the stylists do bounce around from client to client.
(Picture notes: see how the price before with 2 bundles of 14 inches and one 16 inch was $342 and the final price with 3 14 inches was higher at $348. How did that math work? So disappointing. Anyone who knows hair knows the longer the bundle the more expensive. I want a partial refund!) read more