Here For Free Consultation On Regenative Nerve Repair For My Foot Neuropathy. Note: Front Desk Could Be More Attentive and Listen To the Patients. Nursing Staff Very Friendly, Professional, and Attentive Especially Laura. Great Office Experience, Laura Did My Preliminary Assessment, She Was Awesome, The Best of the Bunch! Laura Also Scheduled Me With Yonnie Collins For a Saturday Regenative Assessment and Review, Yonnie Was Very Friendly, Respectful, and Professional, She Explained About this New Medical Procedures That They Do, and Explained The Costs Involved. NOTE: These Regenative Procedures at This Time are Not Covered By Insurances! Had a Great Experience With Yonnie! I Had a Follow Up Appointment Do Actually Meet With Dr. Wachtel, Too Go Over What Is Going On With My Feet, O That Day I Had Castings Made Off Both My Feet For Insoles and Ordered New Shoes, Very Cool Experience, I'm Still Trying To Figure Out Dr. Wachtel Though? Will Be Now Waiting On My New Insoles, and Shoes and Future Appointment. read more

Dr. Wachtel took care of a problem that I have been trying to cure for the past two years within two visits. He is knowledgeable and has a great manner. I'm so grateful that I chose him. read more

If I could give no stars, I would. I know this is a long review but I promise that it is worth reading and hope no one has to go through this for themselves or their children. I brought my 8 yr old son to have his toenail looked at as well as what appeared to be a wart on top of his toe with the problem nail. When we arrived we did not get a friendly greeting but told right away that there was a co-pay. After paying, it took seconds until we were into an exam room. The room was fine until I noticed a 1/2 filled coffee mug left on the counter. We sat in the exam room while we heard staff talking bad about the patient in the other room. How inappropriate but hard not to hear when they were right outside our room. When Dr. Wachtel came he started to talk about the best treatments for toe fungus. He mentioned laser treatment and said he found that it had a better success rate than topicals. But unfortunately, health insurance does not cover but he could do #3 15 minute laser treatments for $600. He asked if I would schedule it today before even looking at my son's toenail. I had mentioned the wart and he proceeded to put gloves on and take a scalpel blade and sliced into the red raised lump in his toe. As he pushed on it, tears rolled down my son's face. His conclusion is that it does appear to be a wart while it pulsed blood, he takes a cautery sitck and stops the bleeding. For of you who don't know what that it is, it looks a match and it is made of silver nitrate and can sting upon contact. At that point, the doctor looks at me and says, I think we should schedule another appointment to take care of his nail. The nail that is discolored and lifted from the nail bed. I ask why and he said he did not want to cause any more pain and that my son was distraught. I said the #1 reason why we were here was because of his nail and I would like you to take care of it. My son agreed and so the doctor acting disgruntled had me sign a consent form for the removal of the toenail. He then leaves the room because he would need extra hands. As we were waiting a nurse comes in and tells us about the aftercare. She showed us a document with list of materials we will need, tape, bandage material, gauze and Triple antibiotic ointment or we could purchase a kit that includes all these things for $50. I told her we will be fine without the kit because I had all of these things at home. I had to sign the document. She placed a drape on a tray with gauze, hemostats, and triple antibiotic ointment and left the room. Then the doctor came in and put on non-sterile gloves and took the syringe of solution and a squeeze bottle and came towards my son's foot. My son then ask the doctor, "how are you going to numb my foot?" And he replies, "the only way." He then squeezes the bottle and says, "this is going to be cold." Injects the needle into his toe while squeezing a bottle of solution. My son is cringing and turning red, tears rolling down his face and crying with no sound. He removes the needle and injects into a different spot. Finally, the 20 seconds of pure pain is over and my son is sitting there trying to catch his breath. The doctor rips off his gloves and walks out the door. I'm there consoling my son and telling him that this nightmare is almost over. I worked as a vet tech and treated my patients better than how he treated my son. I also know that it is a good practice to prep the injection site by cleaning it before administering the needle. I hope that my son does not have any reactions or complications from this horrific event. As we were leaving the doctor comes out and says, "don't forget to schedule your laser treatments." Please read other reviews about the laser he has because apparently it is not one that is approved for treating toenail fungus. read more

Unfortunately you have to give a star to leave a review . Their voice message says to use the website to schedule an appointment, and when you do you receive a confirmation saying that the appointment has been booked. Yet when I arrived to the appointment, the office is closed and you try to contact them via phone to find out why, and no one answers the phone. You explain to the front desk that you had an appointment and it was booked online, but then they come to tell you the doctor is not in the North Andover office that day. He is at the lowell facility. Why would you then have a patient confirmed on the web for the North Andover location if no one is going to be there. Waste of time and false information. Why didn't anyone call to let you know? read more

Mitchell Wachtel, DPM - Proof that the appointment was confirmed. - Podiatrists Near Me - North Andover, Massachusetts

Terrible and unprofessional!!! He took an X-ray of my foot and didn't see any fracture or know why I was in pain. He grabbed a boot and told me to write a 5 star review on goggle and he would give me a Dunkin Donut gift card! Say what?! How unprofessional and shady!!! Thank God I left there and went to another foot doctor! It was a world of difference!! Clean office, professional bedside manner, and she took a X-ray and low and behold showed me exactly where the hairline fracture was!!! I was so thankful to find a good doctor who had my best interest in mind. Dr. Wachtel was obviously trying to build us "brand" beware people do your homework! He sucks!! read more

If I could leave no stars I would. Each time I went for an appointment, I was left waiting 30-45 minutes. My feet look terrible and I'm embarrassed to even wear open toed shoes. Beyond unprofessional!!! To be told that the surgery that was done wasn't to look cosmetic was honestly so upsetting. My feet look heinous. Patients mental health matters too!! Do better! Actually pay attention to what your patients say. I am not one to leave reviews but others deserve to know so they don't experience what I did. I was left waiting way past my appointment time just for him to walk in to ask why I was there and THEN after I said why he left the room to go get his coffee. For starters, you don't even know why I'm there? Make me feel uncomfortable and like I shouldn't have been there and then tell me you need to go grab your coffee. No respect for anyone's time. I understand that doctors get busy and sometimes patients run late and that can affect the schedule but there is simply no excuse. read more

I bought Dr. Wachtel's Groupon voucher for 3 treatments of 10 fungal toenails. I only went to the first treatment session and stopped going to the follow-up treatments because I found his practice was illegal, unethical and damaging. Why it is illegal: The laser he used for my treatment was K-laser, which is NOT FDA-approved for fungal toenail treatment. Instead, it was ONLY FDA-approved for wound healing, and reduces pain, stiffness, swelling, and spasms. The purchase price of the K-laser device he used was only about $8000, as opposed to $100,000 for real FDA-approved fungal toenail treatment laser. He should be held liable for illegal, false advertising. Why it is unethical: The whole Groupon thing is a bait-and-switch setup. When I went to the treatment, everyone pestered me for selling their anti-fungal ointment ($80 X 3 tubes) for extra money, saying that the laser alone wouldn't be effective in fugal treatment without the ointment. However, according to my research, the real FDA-approved fungal treatment laser alone would suffice to cure the fungal toenails. This also explains the K-laser he used was not FDA approved for fungal toenails. It is absolutely unethical to use this sort of bait-and-switch on patients. Why it is damaging: I just had slight discoloration on one of my toenail before the treatment. However, after the treatment, my condition worsened. The toenail started to deform, which was definitely a new development. This unauthorized use of K-laser worsened my fungal toenail. I reserve all my rights to file legal complaints against Dr. Mitchell Wachtel's practice. read more

We took our child in for what is likely a Tailor's Bunion and were completely dissatisfied with the appointment. Our child's feet were not even touched, manipulated, she wasn't watched when she walked - nothing. The office was filthy and Dr. Watchel spent over 20 minutes of the appointment time speaking with his accountant over the phone. He was bizarre, insisted on orthotics but again, never even touched her feet. After the appointment, we called to cancel the next one and requested that they provide us with Xray's. No one called back to help with X-rays, but they did call the next day to say that they checked with our insurance about orthotics and they weren't covered - we explicitly stated that we were not interested in orthotics. I asked about X-rays while I had someone live on the phone, someone else called me back and said I had to come down to the office to sign a release. When I asked if they had a digital copy of the release so that I could complete it immediately, they said they don't have an email. It is 2025, that is absolutely ridiculous. They shared that they would have Dr. Watchel call me and I told them not to, I was not interested in having a conversation. Sure enough, he calls and asked me why I was unhappy, I told him we were seeking another opinion and he said his office staff would call me and hung up on me. He is an absolute quack of a doctor and should have his license revoked. I had been told this just the day prior to the appointment - even another physician said I should cancel immediately, but knew better than to cancel an appointment last minute as we would get charged. Do NOT book an appointment here. read more

went to see this Dr because he was in the same facility as another Dr who took care of my husband after a very severe infection in his foot. our appointment was at 9am. He came into office at 5 minutes past nine proceeded to get himself a cup of coffee went into his office. We saw him at 9:20. If we can be on time so can he. In the office the visit was 4 minutes. Never asked how the infection was doing,do you have any question. proceeded to tell us that he takes care of all foot issues. The receptionist asked if we would like to make another appointment and I told her no we will NOT be returning. I do not think I have ever had a Dr.with so little interest in a patient. read more

most un Professional Office i ever witness's they give one price only to see your statement i went for lazer treatment you never know who is going to treat you i waited over 1./2 hour for the girl who Had no idea what she was doing the and did not bring up my name or what i was being charged read more

North Andover podiastrist Dr. Wachtel did an outstanding job taking care of my daughters ingrown nails. He was very gentle and very caring and thanks to him, my daughters feet are now pain free. Our pediatrician in Reading recommended his practice and I am glad they did. He is great with kids and is a solid pediatric podiatrist. Plus, his North Andover office is conveniently off of Andover Street. As usual, get there a few minutes earlier! read more

This guy and the whole practice should be shut down. I've seen his medical assistants making breakfast next to the instruments he's going to do surgery on a patient in five minutes. He's only in this for the money. He's more of a sales rep than a doctor. Very unsanitary if you're patient get out now read more

I had bad warts on both feet, and even though it took a while, they finally went away! He was quick and painless every time I went. Now I have no more pain on my feet! The Dr. was funny, down to earth and always remembered things I'd told him, which is important when building relationships with patients. The other staff in the office were also great and always happy to see me! :) read more

I have been going to this doctor for a year. The wait is so long and they don't apologize for making you wait. I had to wait for over an hour to be seen. When I voiced my concern they were so rude about it. Last time I am going there. read more

I had an appointment today 10/5/2020 with Dr. Wachtel and to my disappointment after making the appointment and sitting in his waiting room for over one hour and 4 x-rays later, he then tells me that he doesn't operate on bunions anymore. Not only that but he then tells me that he does not share this information with his staff so that I can make the right decision before I step into the office. So, when making the appointment that person I spoke to didn't know what he does and doesn't do anymore. On top of all of this he is going to charge my insurance company for the office visit and x-rays. That is not a professional doctor. This could have been avoided if the office provided me with the name of another doctor recommended by Dr. Wachtel for bunions. I was not happy and now I have to do this all over again with the paperwork and x-rays. read more

I was on time for my appointment. 30 minutes, waiting for my appointment. 2 people ahead of me. 40 minutes, waiting. 2 people still ahead of me. Finally got into my appointment 50 minutes late. No one looked at my feet. I was asked why I was there. I described my need. Next thing I was asked if I wanted to buy shoes. I did not need shoes. No one had looked at my feet yet and they were trying to sell me shoes. I finally got thier attention to my feet and I was fitted for a small brace, which, it turned out, I did not need. The cost was around $700 and my insurance covered most of it...but I did not need it. So I am out $70 and insurance paid for a useless item. Oh, while I was still fending off the shoe seller, I saw the doctor leave as he was headed off for the weekend. Sorry I was an inconvenience for him. read more

This is a special place .....The ladies here are wonderful.... Doctor down to Earth understanding caring person..... when you have gout you are not the most pleasant person .... you have saved my marriage over and over:..... Argentine cowboys Boston Ma...... read more

Save your time and money. This doctor only cares about getting money and it shows. I first came here from a groupon and evey visit I went there he tried to sell me something more. I also had a heel problem. He said my insurance would cover the treatment. A couple of months later, I get a letter from my insurance that they're not covering and I'm responsible for the charges. Over $200! I originally went there to cure a nail fungus with a $300 groupon. Three treatments and 8 months later, my nails look the same but my wallet is lighter by $700 ( $300 groupon, $200 insurance charge, $200 for products to cure the fungus). You've been warned. read more

I went to Dr. Wachtel yesterday to have two ingrown toenails surgically removed. I was very scared. He and his assistant, Brenda, were very professional. They went out of their way to help me relax. Everything went smoothly. Aftercare was carefully explained and the time was taken that was needed. I never felt rushed. Since all went so successfully, I made an appointment to treat my heal spurs too. I recommend Dr. Wachtel to anyone suffering from foot problems. read more

Like many Dr offices waits are usually attributed to a cascading effect. 1 Patient is late and then there goes the whole day! We took our 5 year old son who had a wart to Dr. Wachtel a total of 5 times and he has been nothing but professional, helpful and extremely informative about what to do. Not only does he care, but when my son had a very rough go of it on 1 of his appointments, he even called to check on him with my wife, just to see how he was doing. He has gone above and beyond every time and I highly recommend him. Sadly waiting can be part of any healthcare visit, but when we have a 9AM appointment we are in there by 9:03 AM. read more

The Doctor is treating me for Peripheral Neuropathy. The injection and electro-convulsive therapy has helped to relieve the chronic pain in my feet. Medications had done little to relieve this never-ending pain. This treatment has proven to be a major step forward in discharging my pain, as well as the unforeseen benefit of elevating my mood. The Doctor is very concerned about playing an active part in my recovery. This is comforting as this treatment and his practice was my last hope for finding relief. Additionally, his treatment Staff is welcoming, friendly, and professional. read more

In my life Dr Wachtel is an angel. He was able to heal a very bad ulcer on my husband's foot that could have led to amputation as he was diabetic. He has also helped my feet with treatment for heel spurs & a neuroma. I recommend him to my friends and will be going back soon myself. read more

I heard about Dr. Wachtel positively through a colleague and decided to give him a try. His staff was professional and courteous, Dr. Wachtel was warm and patient and answered all of my questions without trying to squeeze me out (which i tend to find with a lot of doctors). He helped me with my problem and got me fitted for a new pair of custom orthotics which have been fantastic so far. my hip feels better and my feet aren't tired anymore. Would recommend highly! read more

I have been seeing Dr. Wachtel for about a year now and have nothing but great experiences with the Dr and his staff. They are extremely professional and Dr. Wachtel has an incredible bedside manner. He explains what is going on with my feet in understandable terms. I without question would recommend his valuable services. read more

Dr. Wachtel is fantastic. he made me a great pair of orthodics, answered all my questions, and has a great bedside manner. i would recommend him to anyone looking for quality podiatric care! read more

I had an ingrown toe nail that was removed and as a result, the pain is gone. I tried the laser treatments to treat nail fungus. I paid a lot of money (insurance does not cover this treatment) and followed instructions to a T buying the topicals as well. Although my nails looked better while being treated each month, it is NOT the permanent solution I bought. So, now I understand why insurance does not cover this procedure. It simply DOES NOT WORK. I wish I had known this prior to paying for all those visits I made. read more

I also had a weird experience. I have health insurance and went for warts he sold me medication to apply at home, when I asked him to write a prescription so my insurance could cover medication and I would not have to pay out of pocket he said he didn't do that..?? So I had to pay out of pocket for foot spray and medication for my foot, I felt like he was a salesman not a doctor!. Later I went to another podiatrist for same wart and guess what? He wrote a prescription and I picked up medication at CVS and my insurance covered it! read more

The worst podiatrist I've ever went too save yourself the time and money and go right down stairs to Foot health center of Merrimack valley he over charges laser treatments by hundreds of dollars he's not genuine I made that mistake of going there recently and it was the worst experience his staff doesn't seem happy and I wasn't either. Dr. Burtoft is very professional and the office is beautiful and clean and she actually listens to you. People have there own opinions but I can spot a crook a mile away and he did miss his calling as a used car sales man!!! read more

Spare yourself. I once made a mistake of going to this so-called podiatrist because I had a valupak coupon. He used a laser on me and burned my big toe-The pain is here to stay --I am writing to caution others. read more

My daughter has been seen by Dr. Wachtel for the last two years for ingrown toe nails due to sports related activity. He was recommended by her pediatrician who we have known for 15 years. Dr. Wachel has always provided quality care for her foot issues. I recently had an issue with plantar fasciitis and he diagnosed and treated my condition. I would recommend this practice to my family and friends. read more

I have been to many Podiatrists' in my life as I am a diabetic. I can honestly say he is the first Doctor who actually gave a Darn about my feet. Dr. Wachtel is a very open minded Doctor. He uses Medical and homeopathic remedies to help you out. Because of Dr. Wachtel, I am in less pain in my feet today than ever before. I took the laser treatment that kills the fungus in my toe nails. I was told right up front that insurance will never cover this treatment. I didn't have the luxury of having a groupon. I paid full price. The treatment was extremely effective and I no longer suffer from thick toe nails and discomfort. It is one of the best decision's I have made. While I will admit sometimes I have had to wait up to 30 minutes for my appointment, it is usually because of one or two specific reasons. First one is that he cares about his patient very much and will give the patient all the time that they require. Second is because he often times has emergency's he needs to take care of with other patients or call ins. I know because I was one of these people. I woke up one morning in extreme pain. My big toe was killing me. I got a 9:30 AM emergency appointment. I actually had to have my toe nail removed that morning. He performed the operation and it set him back 40 minutes for his patients for the rest of the day. Since I have been going to this doctor for six years now, I have experienced Delayed appointments, on-time appointments, and being taken early appointments. Now when iot comes to my PCP, Endocrinologist, Eye Doctor, and other specialists, I can tell you I have never been to any other doctor that has taken me on time ever, or even early. So why say this is a flaw of Dr. Wachtel's when the entire medical community makes it a practice to NEVER be on time. I have read the comments about "only thinking he wants to do is sell you stuff". Well maybe you feel that way. But I propose another thought. Dr Wachtel does research all the time into new methods of treatment to assist his customers. This includes medical treatments, homeopathic remedies, laser treatments and more. So when he suggests things like Neuroremedy, he is trying to help. But as we all know in this country homeopathic remedies are still not accepted by insurance. So while he is telling you about them, he also stocks them. Since you do not need to go to the pharmacist for the product, like you have to do with a doctor, he can provide them for you. I love Neuroremedy, and it has helped me greatly. Do I have to buy it from him? No. Do I buy it from him? Yes? Why, because I was willing to trust him, the stuff worked, and it is more convenient to buy it from him while I am there. Do I pay more than if I go to the store? No. Does he sell shoes? Yup. I have been to several Podiatrist offices in my diabetic life, and they all sell shoes. If you are looking for a GREAT Podiatrist who really cares about his patients and only wants the best for them then I would recommend Dr Wachtel in a heartbeat to anyone. read more

The worst Dr...wouldn't recommended to go there. Didn't numb me before giving me the cortisone and had BIG BRUISE the next day. He obviously forgot to numb it first. read more

Dr Wachtel is awful ! I do not recommend him at all. Bad everything !! waiting time, cleanliness, performance etc. Do your research and read reviews on Dr Wachtel. I sure wish I had i definitely wouldn't have the problem i have today. He completely botched my bunionectomy read more

I read the other reviews and I have never experienced any of these issues or any issues at all with Dr Wachtel. He is a great Doctor and knows what he is doing. He is willing to listen and doesn't rush you and is organized and on time. I did not feel pressured to buy anything I went to him for a problem and my foot is almost back to normal, and just needs more time and it will be 100% thanks to him. read more

I got Dr. Wachtel's name and number from the Blue cross book and called for an appointment. When I arrived his staff was very efficient and friendly. I explained that I had been chasing three ingrown toe nails on each foot and would like the Dr. to take care of it. Dr. Wachtel came in and reviewed the problem with me. and said that it would be two much on me to do both feet at the same time, that I would need a two week break between feet. He was dead right. It took a week for the swelling to go down. I got around with just one foot compromised but two feet would have put me out of commission. The minor operation the good Dr. performed was bloody but quick and not painful. Both feet are healing well now and I am in my normal shoes. If you go to have ingrown toe nails dealt with, it might be a good idea to bring shoes that are a half size larger and a full size wider than you normal ware. The Dr. has to bandage your toes and getting that into your normal shoe is at a minimum not comfortable. Plus there will be some unavoidable swelling. Also remember the Dr. is a foot Dr. and he looks at you gate when you walk. If he notices a problem he will recommend a pair of Custom Fit Orthotic Inserts. Yes he makes a profit and No the Insurance will not pay for it. And yes its expensive. But if you need them it can prevent or eliminate other problems. We may not like it but medicine is a business and if the business does not make a profit ... its gone!! If you do not want what he is selling - Tell him - He understands NO. read more

Well I had flat feet so went to my normal doctors office. To tell my feet where hurting and she recommended to go to Mitchell Wachtel. He did help me a lot and pain did stop hurting with the inserts in my shoes. read more

i went to see Dr. Wachtel for the first time ever, as weird as he may look, he is a very nice doctor! He was very nice and got my ingrown toenails out. i mean there were a few difficulties but he is a great doctor. maybe others had problems with him but he is a nice guy! over all my feet do hurt but i cant wait for them to feel way better than what they did before. he was the only podiatrist in lowell that accepted my insurance! i dont care what people have to say about him and about the bad reviews they have given him, i am a fan of Dr. Wachtel! read more

We recently moved to Massachusetts from Illinois and were not familiar with the area yet. My daughter hurt her toe and we needed a podiatrist. We found our way to Dr. Mitchell Wachtel in Lowell, MA. Thank goodness we did! Dr. Wachtel is kind, compassionate and incredibly knowledgeable. He immediately put us at ease and explained to us exactly what my daughter needed done. We were thrilled with her care and the results! I will now be bringing the rest of my family to see Dr. Wachtel! He is amazing and his staff is also skilled and very caring. I highly recommend Dr. Wachtel and his practice read more

This was my second visit and the office staff was just wonderful and very helpful and friendly! Dr. Mitchell is ONE OF A KIND!!! He makes you feel very relax and you have to laugh when he is around!! He is very easy to talk to and he will tell you what's good for your feet. I will tell my friends about him and I am sure they will go to him!! Great job doc!! read more

My heels were in need of help. They were dry and calloused and my right one had a crack or fissure in it. I called his office and was able to get an appointment within 1-2 days. I did wait, but only 10 minutes. When Dr Wachtel was in the treatment room with me he did not seem rushed. He explained my options and he was able to treat both my heels that day. After one week my heels were healing nicely but the end of week two I was using the night cream on them and by the end of one month my heels were both good as new! One of the best parts was that I was traveling and Dr Wachtel communicated with me, back on forth, by texting. I would send him text pictures of my heels so he could see the progess- and alter the treatment plan if needed. I would go back to him again! read more