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    Mitchell John Paul DVM

    5.0 (1 review)

    Services - Mitchell John Paul DVM

    Pet physical or wellness exam

    Pet vaccinations

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    11 years ago

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    Westside Animal Hospital - Staff is wonderful and our puppy loves coming here!

    Westside Animal Hospital

    (23 reviews)

    Last week we needed to board our6 year old black mouth cur "Curry " for a week…read more We pulled into the parking lot and were met with a nice employee who was wearing a mask and using their leash she took our baby into the building. After a week we picked up "curry" who had been recently been shampooed and had nice looking toe nails again. They took our credit card and without any hassle we were on our way. Everything was professional and well done. We will use the Westside again.

    Took my dog to have eye surgery here. He came out looking good. He has his regular vaccinations…read morehere, and they do just fine. Lastly, I was taking him to be groomed here; they do a decent job, and the price is very reasonable. However, I now need to look for a new vet for two reasons. (1) I looked at getting his Simparica trio prescription filled at Chewy because, frankly, they are cheaper online, and almost immediately after, Westside sends out an email that they will not be allowing you to get your prescriptions filled elsewhere because (my paraphrase: they insist on getting their beak wet.) (2) After they've precluded me from buying online I tried to buy 6 months of my dog's meds here last week, and they gave me a box with 3 loose pills (still in blister pack, but torn apart) rather than the sealed manufacturer's box of six that I'd paid for. I balked, and I was given the sealed box of 6 pills I'd paid for. At issue #1, I was disappointed. There's a reason we don't allow human doctors to sell medication, because we are trying to avoid a financial motive in prescribing. While we don't legally require it for vets, it seems Westside specifically INSISTS on wanting a financial conflict. However, it's at #2 that I'm well and truly alarmed. Mistakenly giving me a 3-month supply versus a 6-month supply could just be a silly error. One would hope that when filling a prescription, there would be some attempt to verify, but why was this box clearly not factory sealed? If you're going to tell me you can't pass along prescriptions to other outlets because you don't trust them, you had better be cleaner than Caesar's wife. Which means you're not trying to sell people loosies.

    Bluffton Animal Clinic

    Bluffton Animal Clinic

    (10 reviews)

    Last Wednesday my cat had been seen at NIVES in Fort Wayne and was diagnosed with an upper…read morerespiratory infection. Over the next 12 hours, he had gotten progressively worse. I was not convinced that he was only dealing with an upper respiratory infection. I called NIVES first the following day(Thursday) and was given the cold shoulder so I ultimately had no other choice than to turn to Bluffton Animal Clinic as an absolute last resort. I called after hours and was sent to voicemail. I left a very in depth message of what was going on and it was HOURS before anyone reached out to me and over that period of time my cat continued to decline. When Tony Lahr finally reached out to me, he was very nonchalant and did not express any concern over what I had told him. I explained that my cat had not ate or drank water in over 3 days, he could not walk without falling over, he was urinating on himself without even realizing he was doing it, extremely lethargic and seemed very disoriented. I knew something was extremely wrong with him. Tony Lahr then agrees and says "yes, I think there is more going on than an upper respiratory infection. We need to get some labs and xrays. Call our office in the morning to get him in." And I responded very clearly "he is not going to make it through the night. He is dying". He never offered to meet me at the office. He did not show one ounce of concern. He neglected an animal that was desperate for help. Within 8 hours, my cat passed away. The following Monday I called the office to make a formal complaint because this is unacceptable. I asked to speak to someone about this and the receptionist responded "I'm not sure anything can be done because he is an owner." So because he is an owner it's excused? By Tuesday I had still not heard a word from anyone. So I call again and whichever woman I spoke to this time was very apologetic and kind and said she would have someone reach out to me as soon as possible. Within 10 minutes, my phone rang and it was Tony Lahr. The conversation was pointless. At first, he asked me to refresh his memory on our conversation. After reminding him of the conversation, he continuously said "you did not express the severity of the situation so I did not know how bad it was". I literally told you my cat was dying and was not going to live through the night. What more could I have said to express the severity??? He said multiple times that I never told him that. I have video evidence of myself telling him that on my home security system. After telling him this, his response was "out of all of the vets that are on call here I probably meet patients at the office the most". Yet you still didn't when I was desperate and needed you to. He was negligent and failed to uphold his duty as a Licensed Veterinarian. I am completely disgusted with how this was handled. It is heartbreaking to think that my cat Bobby could still be alive if Tony Lahr would have just done his job that night and helped me.

    Horrible treatment towards animals and can never get a proper diagnosis. My dear friend had to put…read moreher cat down due to their negligence and lack of knowledge. The clinic never spoke about the incident. It's unacceptable.

    Mitchell John Paul DVM - vet - Updated May 2026

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