The doctor and his staff did several tests in May 2024 when I asked for copies of the report I was…read moretold it would take a time to generate. I told them to please mail them. After waiting several weeks And not receiving anything the office staff said they did. I never received them. I told them I would pick them up. They told me that They would let me know when they were ready after weeks and weeks of asking. They said they're still not ready I wrote a letter to the doctor marked "personal and confidential", expressing all of this. I just wanted a copy of my records I know had been paid for in full by my insurance as of this writing I still not have heard from anybody this was in May 2024 it is now February 2025 still have not heard anything. Stay away from this office !!!!!!!!

This office would get 10 stars if I could rate it that way. The staff, efficient and welcoming,…read morebeautiful offices. but most important is they have the most up-to-date testing equipment. The test are extensive and comforable. So comprehensive to give you accurate information on your eye health. Appointment concludes with the kindest , knowledgeable and competent doctor. He analyzes the results of every test and discusses with you. He never rushes you. I am recommending to my friends and neighbors. I am blessed to have such quality eye care. ​

I have so many friends that have gone to see Dr Jonathan Lam that I just had to try him as well…read more My first experience with the office was extremely frustrating. They are short handed and apparently only speak with new patients (to schedule) on Fridays. I had to leave my name and they would call me on Fridays. Unfortunately, that did not happen so I called back the next week and was told the same thing - - I decided to give it one more try and finally on Friday I did receive a call. I finally got an appointment but on the day, Dr. Lam was unable to be in the office so my appointment was canceled. I called back and got another appointment and I'm glad I persevered. Once I was there, I met the most gracious office personnel. The technologists were extremely kind and thorough. Nobody rushed me through anything. Everyone cared about how I was feeling at the time. I have a number of tests that I must do annually so my appointments usually take a long time - - this was a pleasure. When Dr Lam came in, he explained everything to me and answered absolutely all of my questions. One week later I had to go back for a procedure that sounded a bit scary. Again, Dr Lam answered all of my questions - - the procedure was NO BIG DEAL -- I say that in caps because I do NOT like people touching my eyes! I almost gave this 4 stars because of the trouble I had getting an appointment but it was so worth the wait that I bumped it to five! (I would suggest they hire another person or two for the front desk so as not to turn away patients)

Approximately five years ago, I was referred by an optometrist to consult with an ophthalmologist…read more Fortunately, I scheduled an appointment with Dr. Alan Mitchell at Mitchell Refractive Surgery & Eye Center. This establishment exemplifies exceptional management and is distinguished by its high level of customer service. Throughout my visits, I consistently interacted with courteous and efficient staff members, demonstrating the office's commitment to excellence. The comprehensive testing procedures were thoroughly explained in clear and concise language. Dr. Mitchell demonstrated exceptional communication skills and a compassionate bedside manner, ensuring I remained well-informed throughout the process. I departed feeling valued as a patient and confident in the exceptional care provided. I appreciate the high level of service I received during my visit. Upon my most recent visit, it was determined that my cataracts had progressed to the point where surgery was necessary. I opted to undergo cataract removal and LASIK procedures. Dr. Mitchell and Dr. Lam collaborated on the surgery, and their staff and nurses were outstanding in their preparation and care. Following the procedure, my cataracts were successfully removed, and my visual acuity is now 20/20 or better in each eye, eliminating my need for glasses. I can honestly recommend these two fine doctors and their facilities for any of your eye ailments.

I went here after reading some good reviews and finding it close to home, for cataract surgery. I…read moreimmediately found the office girla to be cold and indifferent. I was just pushed from room to room with no explanations about anything. I was hesitant to go ahead but went in for my cataract preop, where I was informed that my copay for basic lenses with no Lazer was $1900 per eye. I was unable look this up as there is no internet in his office. I agreed to pay for one ( my bad left) eye, and wait on the other. As soon as I left the office I opened my Humana app and found that I was completely covered for a basic lens. I called Humana to double check and they affirmed and said they would be calling Dr Bellote. I then opened my surgery folder and saw that he was planning to do my good eye which would have left me in a real bind. I'm writing this in hope that I can save other seniors from getting any where near this doctor. He may have been good in the past. But I assure you that his big smile and fluffy little dog are just means of scamming old people out of their savings ( no better than the scammers on line these days)

I was looking for a top rated ophthalmologist to perform my Cataract Surgery here in Boca Raton. I…read morefound Dr. Bellotte as the highest and most rated ophthalmologist in Boca Raton on both Google and Yelp and decided to look into it. After visiting his website and reading all his achievements, I was very impressed and decided to give his West Boca Eye Center a call. They immediately scheduled me to see him and I was happy with his immediate availability. While visiting his office, I was impressed by the well designed office, the ample size of the office as well as the amount of friendly and knowledgeable staff. When I finally met Dr. Bellotte, he was very friendly with lots of expertise. He didn't push me into any particular lens or operating procedure but simply gave me options and prices accordingly for me to decide. After choosing the best lens and procedure available, with lots of pay options to choose from (went with the Care Credit Card), I booked the operation a week later and put it on the card. When it came to the operation itself, it went very smoothly, about 30mins to fill out forms, 10-15 mins for eye drops and ivy fluids, about 10-15mins for the entire operation, and then an hour or so for recovery before pickup to go home. Initial recovery after the operation was literally 24 hours, with better eye sight right away and full recovery about a week later. Each day after the operation, my eye sight would improve, and at follow up the center said no complications were present. I of course expected the best of recovery since Dr. Bellotte has been awarded a 99% safety award with his procedures. I ended up doing both eyes, and now I'm at 20/20 vision at my senior age and no need to wear glasses for both close up or distance vision, after decades of wearing glasses. I can't thank Dr. Bellotte enough for my new eyes and am recommending my son to do his Laser Vitreolysis (Laser Floater Removal) with Dr. Bellotte as well. In conclusion, after reading all the 5-star reviews, I now find myself writing one as well and it's well deserved. A+ for Dr. Bellotte and his staff from a very grateful and satisfied patient.

This place does not care about its patients. They schedule so many patients that you wait for hours…read moreon end to be seen by the doctor. I scheduled a 12:30pm appointment so that I could be done and back to work by 2 PM. I arrived at 12:15 PM and I waited 30 minutes before asking how long how much longer the wait would be. When I asked, she told me I would be up next. After that, they called two or three other patients before me. After awaiting almost an hour I asked again how long the wait time would be. She again said I would be called next. I continue to wait. I waited over an hour and was never seen by the doctor. I was told there would be no way for me to be finished with my appointment by 2 PM. I had to cancel the appointment after waiting there for over an hour. It was a total waste of time. The doctors don't care how long the patients wait. I guess they think their time is more valuable than everyone else in this world. Aside from the awful experience with waiting, I have not been impressed with their ability to diagnose and/or treat the eye condition that I have. Save yourself time and money and go somewhere else.

Dr Gupta was very rude explaining the post surgery recovery. When I asked about a hole in my…read moreeyeball after the surgery. Dr Gupta said it could only be seen with a magnifying glass, but you don't need to use a magnifying glass to see the hole such was half an inch wide. Instead of listening to me, she kept getting mad and saying she had no control over the healing. It doesn't appear Dr Gupta was seeing the half inch hole I was talking about and instead she was just getting frustrated.

Henry is excellent at what he does. Not only does he take care of my eyes under ordinary terms I…read moreentrusted him to do my cataract surgery and couldn't be happier. The lens is so clear and recovery was so minimal I am thinking about doing the other eye. Thank you Henry!

I am disabled and have been using him for quite awhile I missed 2 appointments one due to covid…read moreand one I was in the hospital. Called to make a appointment and they said I could not go because I missed 2 appointments. I guess money is the only factor here instead of the health of the patient. Pretty sad

I couldn't be more pleased with the level of care offered by Dr. Criss and the staff at the Surgery…read moreCenter. He is easy to talk to and is very concerned about getting the best results possible. I had some post surgery complications due to glaucoma and am happy to report that I am almost back to normal. Dr. Criss was always there for me when I needed him. I highly recommend him.

Rude condescending staff, they dilated my eyes with medicated eye drops that were over a month…read moreexpired which I had an immediate negative reaction to which they dismissed . I took a picture of the bottle they used on me so I could add it to my list of allergies and that's when I saw It had expired the month before. I felt rushed in my appointment and I didn't feel like I had time to speak because the doctor was rushing the appointment. I do not recommend this place to anyone.

Took excellent care of my 101 year old mother. Very patient and thorough and made sure her wait was…read moreminimal and pain from procedure was limited

Gifted and talented is Dr. Raden. Make no mistake my 35 years in Healthcare allowed me to know and…read moreselect the best in medicine. Make no mistakes... if you can "see" clearly make your next appointment at his office, his staff greets you with a smile and goes beyond measure to ensure your comfort. I'll "see" you next year as I already have my appointment scheduled.

Husband here for first time. Nice clean office. Lovely staff…read moreand Dr Nathan seems nice, smart and very thorough!

This place is amazing! From the front desk all the way to the doctor! Katie was as good as it gets!…read moreHaving had a rough couple days and then taking the time to see me the same day amazing! They are stuck with me forever!

Dear Dr. Cohen and the entire team at Cohen Laser and Vision Center,…read moreI am writing this letter with deep gratitude and the immense satisfaction of someone who has regained a sense of freedom I thought was long gone. After undergoing LASIK refractive surgery at your clinic, I can confidently say it has been one of the most life-changing decisions I have ever made. From my very first consultation, I knew I was in the best possible hands. It is natural to feel a bit of nerves when it comes to eye surgery, but your team's professionalism, warmth, and transparency immediately put me at ease. Thank you for taking the time to explain every technical detail, answering all my questions with patience, and providing the peace of mind I needed to move forward. The Precision of the Procedure: The surgery was incredibly fast and efficient. It is clear that you utilize world-class technology combined with elite surgical skill. I was prepared for some level of discomfort, but to my surprise, the entire process was painless, and my recovery has been remarkably smooth and trouble-free. Every staff member treated me with genuine care, focusing not just on the clinical results, but on my comfort as a patient. Waking up today and seeing the world in perfect clarity without reaching for my glasses is a feeling I cannot adequately describe. Thank you for restoring my daily comfort and for the impeccable standards you maintain at your practice. I will not hesitate to recommend Cohen Laser and Vision Center to anyone seeking excellence in vision care. You are a true example of how medical expertise and human compassion should go hand in hand. With my sincerest thanks, Raycel Pupo

It is so hard to find great doctors in Florida, so I though I need to share…read more. They are very knowledgeable, kind they will help you whatever is the issue.. I had a great experience with the doctor, I saw the lady, highly recommend them!