If you have a problem, john has the solution! Has been our…read morefarmers rep for years and has been nothing short of amazing! Thank you John for all you do, your appreciated!

John is an amazing person to deal with. His customer service is a total 5 star. Communication is…read moreA+.! I would highly recommend him. He'll answer any questions you may have, and help you along the way with insurance matters.Thank you John!

We were looking for a new insurance company. Jensen replied to my request. What a nice guy! He…read moreis very knowledgeable and answered all my questions. It was so comfortable to sit and talk with him. We plan on being with State Farm for a very long time. It looks like agent David Hersch has an all star team. Thank you Jensen! Penny and Russ Jones P.s. I forget to mention he saved us a bunch of money with dame coverage. Couldn't be happier

David and his team are extremely knowledgeable in their field and have top notch customer service!…read moreHighly recommend!

If anyone needs a GREAT insurance agent we highly recommend Staci Archer with State Farm. The…read moreoffice is located right by the bethel library on Barger in Eugene. We contacted her last night via email minutes before they closed for the night (5pm), and told her exactly what we needed and that we needed it done ASAP. She had literally everything done and ready to go by this morning at 9am. It was one of the best insurance experiences I've had in a long time and I've been dealing with tons of agencies lately lol we got the BEST possible rates we could and couldn't be happier. We also switched to them for our auto insurance and when you 'bundle' you save quite a bit! So if you need a great insurance agent please contact them. You will be happy you did!! We are VERY happy with State Farm, the agents, and how quickly they got things done for us! Thank YOU State Farm!

After almost 7 years of being with this office our prices did not decrease but rather increased. It…read moreseemed like we were always going in for some overcharge or mistake on our policy. Every time we went in Josh was never in the office. We also noticed a high turnover rate so we didn't feel like we could build a relationship with the staff. Additionally, his staff in the past and currently have been extremely rude and dismissive on top of lacking a level of expertise that we would hope to receive after being with an office for over 6 years. insurance is complicated and agents need to be prepared to handle lengthy and complex conversations, none of the present staff have shown us they can do that. We are so sad that we have to write this review but we have had such bad experiences in this office that no one should have to deal with.

This agency appears to be firing customers en mass over made up or negligible items. I was a…read morecustomer for over 30 years and just had my homeowners policy canceled without notice over a list of vaguely defined items. No one in the office could direct me as to what specifically needed to be done. There are a lot of other insurance options. Hopefully this agency's business practices will put them out of business. I recommend avoiding this office unless you also want to find out the hard way like I did about their poor customer "service".

Jen is amazing. She help update all my policies, left felling every thing is taken care of. She…read moremade sure to see if that I was qualified for any other discounts. She was very meticulous and thorough. I can't stress enough to have life policies as well to make sure your Family taken care of. Everyone in the office is very friendly, so excited to be with a great individuals that care. Jen made sure to make notations in my file in case that I have a call up and and she is not there that every ounce in the office knows what we went over. Thank you again so much much appreciated. Great job.

The company is extremely hard to contact and resolve claim issues with. Stay away from them.read more

Jason Stefely's State Farm office has amazing customer service. I moved 100 miles away and kept…read morethem as my insurance agency because of their eye for detail, the way they look out for me, in their amazing customer service. They called me out of the blue the other day to review my policy with me which ended up saving me over $150 a month. This is a quality company and has quality stuff.

I knew I needed a real agent. Our auto insurance was a mess. I relied upon an Internet insurance…read morecompany. Rod uncovered and fully explained several problems with our coverage. He offered a highly rated insurance company. Because of our good driving record, cost wsn't of concern, as most companies offered us excellent rates. However, we secured more/better coverage, and at the same time saving a few dollars. A win-win for us. I also need to mention that this location has at least one highly competent agent in the office. While Rod set the wheels in motion, his staff provided excellent, and fast, implementation of finishing up our policies. Rod and his staff, made us feel like valued customers.

He told me that I could not change my health insurance until open enrollment and to contact…read moreMedicare with my concerns

Kevin and his staff take pride in helping their customers as if they are his own family. They are…read morewell versed in their products and they offer their services efficiently with charisma and competitive rates. I have a sense of comfort that my family and I are in good hands through Kevin's agency. Rest assured, you won't be disappointed.

Cheri C. Sherry…read morerenewed our faith in the importance of a good agent. We lost our second hime in the Holiday Farm Fire; our long-term agen retired soon after. We found ourselves floundering with some of the claims issues, several friends highly recommended Sherry. She has been amazing from the beginning. She explained all policy provisions to us, she advocated for us with claims managers, she fully assessed our insurance needs (important after such a loss). She also explained the coverages in a way that helped us know how to actualize the limits of our claim. She is aligned with an excellent company and she truly understands the ramifications of the choices you have, One of the best decisions we made in the last two years was to request Sherry Schaefers as our agent. We trust her expertise and advise.

Sherry has been my agent for almost twenty years and I can strongly recommend her and her team…read more They are professionsal, knowledgable, always have time to answer questions and are pleasant to work with. Sherry provided tremendous support on a recent claim helping me understand the nuances of the claim process and also ensuring my claim was handled properly. I can't speak highly enough of Sherry and her team.