Good company and we are very pleased with them. Hired three years ago and no issues. Not sure what…read morethese other people are talking about - must be confused.

Absolutely the worst managment company on the face of this earth. Randy Houston the owner is a…read morepathological liar. He practically runs his business out of his car. Has literally no staff aside from him and his son. They lie and lie and lie. No one answers calls or returns them. They placed our association in a real mess and were fired just 3 months after they were hired. Stay away at all costs and don't listen to a word of their lies.

Evelyn is the person you want on your team when buying a house…read more We recently closed on our first home. She's very easy to work with, and knowledgeable about homes and the quirks they may come with. She was on site during our home inspection to make sure she knew everything that was going on before we proceeded with the purchase. Evelyn and her team made the process so easy that I was questioning if I was doing something wrong, but she made sure everything was how it should be. I highly recommend NestEgg for any First time buyer.

*Somehow my review was posted before I completed writing it, so I repost this with a full version…read moreof my review. --- My husband contacted this company via email to seek assistance in finding a tenant for our duplex unit. After going back and forth, they said they could meet at 11 am on Saturday. Now, Saturday came, my husband was in the online meeting room, but nobody showed up. He waited for 30 minutes there and ended the online meeting. Now, after he left home, Evelyn called him and said she had forgotten the meeting, with no legitimate reason. And after wasting part of his weekend, she told him that they only offer the full management service and do not help just with finding a tenant. The purview of their service is fine; that is their choice, but this could certainly be communicated via email instead of going through this unprofessional and disrespectful experience. I was surprised to find many great reviews about this company, which was good for them, but I guess our need wasn't lucrative enough for them to care if you can drop a meeting they scheduled without giving a legitimate reason.

Helped us move into a rental in Pinckney. The process was easy, viewing and app process pretty…read morestraight forward. Had little hiccup at move in; I didn't have utility confirmation but the manager helped us get it straightened and was non-issue. Would recommend.

Showed us a couple of rentals and it was a good experience; clean homes and reasonable move in fees.read more

Scott accepted a cold call from me regarding a property in Royal Oak that concerned problems from…read moretransitioning to a new tenant. Scott listened carefully to the situation and made some recommendations in-depth. While Scott could not take me on as a client due to conflicts he had a very analytical approach to problem solving. He was also able to refer me to other professionals in the County. This is important as I do not live in Michigan. I think you would have time well-spent if you invited Scott orAndover LLC to work on or review your real estate project. He was referred to me by IREM as one of the few certified professionals in the City.

From the owner: Extensive Experience – We currently provide apartment community and Multi-Family management…read moreservices for both our own portfolio and a select group of third-party owners, including some institutions, that we have long-standing relationships with. Through our strong track record of success, we now manage over 800 apartment homes across the country. Advanced Team Members – The individuals assigned to the residential Multi-Family management teams have many years of experience with the management of residential communities. We hire the best; provide them with excellent systems, training and support with the goal of meeting or exceeding owner expectations. Excellent Reputation – Our growth has been predicated on word-of-mouth referrals. We take ownership of the properties we manage and look for ways to create value by utilizing our strengths of; experience, local market knowledge and a very strong commitment to being the best. Innovative Technology – Technology has redefined the traditional role of service companies in every area. The role of the new real estate professional is to interpret and analyze this wealth of information for their clients. It is with this vision that Andover operates.

Are you looking for a decent, safe place to live? You might want to avoid renting from this…read morecompany. I live in close proximity to one of their unkept properties which appear to be what many refer to as a slum "maintained" by what many refer to as slumlords. Just ask the residents forced to vacate from condemned Village Shores Apartments. Very sad and shameful. And avoidable. "The complex has been condemned due to poor living conditions, leaving many tenants, like Jeanella Bearden, in a dire situation. "Most of us here on disability we live month to month we couldn't afford to get up and leave," Bearden said, highlighting the financial struggles faced by many residents." "The apartments, owned by Thread Lake LLC and managed by Elite Real Estate and Professional Management, have faced numerous issues, including mold and bed bugs. "It's been incredibly stressful," Bearden said." "Efforts to reach the Flint mayor's office and Elite Real Estate for comment have been unsuccessful." Source of quotes: https://midmichigannow.com/news/local/residents-forced-to-vacate-from-condemned-village-shores-apartments

Here from California and we use Elite as our property management…read more We highly recommend Elite because they are trustworthy, helpful, and get the job done. Being that we are from another state we extremely satisfied with their services. Elite , has been our eyes and our ears. Plus, their price is economical. I also saw firsthand the great rapport that they have with various tenants that come into the office to pay their rent or ask questions. We did visit several of our tenants that Elite manages. When asked one of our tenants stated , "I love Elite and my home" . We are so grateful for this spectacular team. Thank you for all of your patience. We have established a great relationship and consider Elite family. A special thanks to Jennifer, Taylor, Oliver, Maddie, Keelie, and anyone else that is part of this awesome team.

Mutual Property Management managed my Roseville condo for me from 2015 until the end of 2019. I was…read morelucky to have a good renter in my place for the first three years. I had no issues with the company and got paid on time. The problems started once the renter would skip a month or wouldn't send in the full amount. He then ultimately stopped paying. Mutual did absolutely nothing to try to collect the rent. Letters which need to be sent out after a certain period of time of nonpayment were never sent out. Procedural eviction processes were never followed meanwhile they continued to take their monthly share so not only did I pay for my own mortgage to have a renter live in my house but I also paid them for the privilege of doing nothing. Phone calls went unanswered. Rules and legal contracts are ignored. It got so bad that I booked a flight from San Antonio to Detroit so I could go in person and get someone to talk to me. When I was finally able to sit down in front of someone (Melinda) I was assured that this was being handled and all proper procedures had been followed. If that was the case I would've rented the property out myself but I trusted living 1500 miles away that my property would be handled by a professional company. It all came to a head in November 2019. My renter decided to quit paying entirely and by Thanksgiving I submitted in writing that he had a month to find a new place to live. Thankfully he left before Christmas time with no issue other than non payment. I decided it wouldn't be worth my time or financially feasible for me to take him to court and chalked it up to a learning experience. Another thing that Mutual assured me they would take care of. They have a team of lawyers that actively go after nonpaying tenants. All of that is lies or at least in my case it was. Mutual did their standard post move out walk-through inspection upon his leaving and promptly submitted to me an estimate of the damages and how much it would cost to get it rentable again. I told them I would let a homeless person live in the house for free before I would ever let them manage my property again. I put the condo for sale January 1st 2020 and sold it just before the pandemic hit. My advice would be choose carefully before handing over your property to Mutual to manage. I didn't have any issues with them until I did and then it was pretty bad.

I've lived here for a few months now. I tell you what, Dawn and Amy are very responsive to any…read morerequests. I had a couple minor repairs and needed a new appliance that were taken care of/replaced in a very timely fashion. They were even emailing me back on Sundays! This is a great place to live. I feel safe and I love my unit.