I had a great service with Abbotsford-Mission taxi! I booked with the driver for a return trip to…read morethe airport immediately because he was personable, helpful, and considerate. Both pick ups were at night and I felt safe and comfortable.Thanks so much car no. 65!

Driver took off with my 50 dollar bill…read more told him to wait on a disability told him to wait phoned taxi company several times still pissed off

We booked the taxi online. for 6:15, we walked out to the cab at 6:16 and we were berated by the…read moredriver - who at first refused to drive us! His behaviour was ridiculous. Never using them again.

They got the pickup and destination mixed up, cabi called from the destination to find out were I…read morewas he told me he would try and dispatch another cab. Called the dispatcher after another 30 minute wait was told she forgot to call me that they wouldn't pick up in Aldergrove and I would need to call a different number (that's not what the website says). Nice to know these companies are doing so well customers mean nothing to them. Don't bother, I'm not, going to use Uber from now on.

I don't trust a company that never advertises its prices/rates. What's the big secret? Surely they…read morecan advertise a GENERAL cost? people don't have time in a transportation situation to be playing e-mail tag back and forth when time is of the essence...

DO NOT make a reservation with this company. I made a reservation for my sister, who was flying out…read moreof YVR at 7am (we are in Abbotsford). The number on the website was not in service, but I received a text follow-up where I made the reservation. I also sent a reservation request via e-mail. Via text, I was informed of the pick-up time/date, the flat rate, and confirmed we wanted to book the shuttle. They asked for my pick up address and name to confirm my reservation, which I did. I then also verified my pick-up time and date. The next morning, no shuttle arrived. I reached out to the company multiple times and they did not respond, while my sister became more and more nervous about missing her flight. Eventually, at 4:30am, I had to spend several hours driving my sister to YVR and then had to go to work in the morning on a couple hours' sleep. I still have not heard a peep from the company. Do not rely on this company if you're in a tight spot - better to pay $150 for a cab that actually arrives than $120 for a shuttle that will ghost you when you need them. The positive reviews are short and suspicious whereas the detailed reviews are stories like mine. Scam!

They need to provide reasonable quotes if they advertise for airport ride quotes -- $595 from Birch…read moreBay to Bellingham airport. RIDICULOUS!

Fabulous experience. Prompt and kind driver. I dropped my phone in the back seat on the way out,…read morehe located it and was able to return it within minutes. We'll be riding with them again in the future.

Exceedingly rude dispatch, late drivers, very frustrating service overall. I try to never leave…read morenegative reviews but Aldergrove needs to sort out their customer service if they intend to keep customers.

I need to update my initial review below. I wrote the…read morereview as I waited with an injured leg for my cab which was 45 min late. I gave 1 star, the lowest possible rating . I've bumped it to 4 stars because the driver was amazing. He handled my frustration beautifully and he immediately called the office to find out what had happened. He represented the company infinitely better than the dispatchers. He explained what went wrong and what the company was doing to prevent it from happening again. And his vehicle was spotless. Original review This is not the company to use if you want your cab to show.up on time. My cab iwas 45 mins late. I recently injured my leg and the extended wait time was literally painful. Dispatch was abrupt and unhelpful when I called to follow up on the late cab - 3 times as each eta was wrong.