Dr. Johnston is, without a doubt, the best doctor I have ever been to see. I had been her patient…read morefor over fifteen years, and only recently had to move out of the area and find a primary care doctor closer to home. She had always been incredibly patient, caring, and supportive. I never felt embarrassed or like I was wasting her time, she always made me feel like her favorite patient, and you could tell that all of her other patients feel like that, too. I really can't recommend her enough!

I had an awful experience with Dr. Johnston in 2022 after having two positive exchanges, including…read moreone in office visit. I wrote a long review about her kicking me out of her practice by email with no explanation. I called a her office number of times for an explanation but never got one. That review was deleted. I had ended it with how she obviously does not follow the Hippocratic Oath for doctors: "Above all else, do no harm." It was a devastating experience for me.

My husband was referred to this doctor after a hospital stay…read more Here is what happened. On June 7 we went there for a visit. I asked when his prescription would be ready and I was told three days. On June 18 I went to my pharmacy to pick up the prescription. There wasn't one. I called twice from the CVS parking lot but it's impossible to speak to a human being. I left two messages. I drove to Winchester from Martinsburg to have the doctor send the prescription. I was told that it would take three days. I explained this is what I was told on June 7. They said there was nothing more they could do but call the prescription in and it would take three days. I reminded them this is what they'd said before. While I was there talking to the receptionist my phone rang and it was the nurse returning my call. Because I was talking to the receptionist I couldn't picks it up on time. I called back but again there was no human to speak to. I went to my car in the parking lot of this facility and called again. No human. As I was driving north to Martinsburg they called and told me they could not find my husband's record. I explained I'd been there on June 7. They finally found it but the woman was too soft spoken. She told me to pull over. I did. She said the prescription would be at CVS in 72 hours. I explain this is what they'd told me on June 7. She then told me to go to my primary care doctor. I told her I had been referred to Dr Galbraith by the hospital. She started talking over me and telling me to mind my blood pressure. I explained it's my husbands blood pressure medication that I'm trying to get and that they hadn't sent it to the pharmacy on June 7 like they said. The woman then hung up on me. I dumped this place. I don't care about the hospital referral. I made an appointment for the next day with my husband's regular doctor who treats us like human beings. That place is just the worst medical service imaginable. Over ten days to send a prescription to the pharmacy and then to get told to go to my regular physician. DO. NOT. RECOMMEND. STAY. AWAY.!!!

Dr Ott…read more I want to publicly thank Dr. Ott at Selma Medical Center for the exceptional care and advocacy she recently provided me during a very serious medical situation. I have suffered from blood clots in my legs and lungs for more than 10 years. A few weeks ago, I went to the ER and was diagnosed again with blood clots and placed on blood thinners. During my follow-up appointment, Dr. Ott became very concerned about my condition and instructed me to return to Winchester Medical Center to be admitted for surgical treatment. Unfortunately, after spending nearly five hours in the ER, I was seen briefly by the ER physician, who never examined my leg and discharged me home. Dr. Ott did not accept that outcome. She spent hours personally investigating what had happened, reviewing records, identifying multiple errors in the ER doctor's report, and tirelessly advocating on my behalf until I was finally admitted to the hospital for the surgery I needed. What impressed me most was that she did all of this while continuing to manage a full day of patients. I later learned that the delays this caused in her schedule led to complaints from others, yet she never stopped fighting for my care and safety. Dr. Ott's compassion, professionalism, persistence, and willingness to advocate for her patient may very well have saved me from a much more serious outcome. In today's healthcare world, physicians like her are rare and deserve to be recognized. I will never forget the kindness and dedication she showed me. Thank you, Dr. Ott.

I saw Dr. Snelgrove bec my regular doctor could not see me on short notice…read more He is very rude and dismissive. Apparently my condition is no big deal and "it won't kill you". He made me feel stupid for even going to the doctor. I was shocked by his behavior.

The owners are money hungry pigs. Do not trust this place. They only are looking for ways to make…read morecash money. They don't care about really helping people.

I have only had my first infusion (out of the series of 4 initial infusions) but even after the…read morefirst one, everyone I've been around has commented on how calm and less stressed I've been including my NINE YEAR OLD daughter. I've suffered from a combination of Severe Anxiety with Panic Disorder, Associated Depression, and PTSD since I was 10; I've tried nearly every medicine on the market and nothing has been able to really improve my quality of life. I'm a mom of three with an intense career and going through a brutal custody battle, which has made it so much worse. It's $500 per infusion but I'm using my healthcare FSA and plan to pursue reimbursement from United Heathcare as well. The office is calm and lovely with no wait. My first session, the nurse (Angie?) was an IV needle ninja and reminded me of a Chinese Ping Pong Olympic match but with the fastest, easiest IV placement I've ever seen. The team was so thorough even though I was SO nervous about the dissociative experiences I had read about. They preventatively gave me Zofran for nausea and Versed for anxiety; I had a super comfy chair and crazy soft blanket I really want to buy for my house; and while the experience was VERY WEIRD, it wasn't unpleasant but felt very healing. Having read about music and the role in the treatment I played the Lord of the Rings soundtrack with the ups and downs and it was bizarre how it guided me through processing both my good memories and feelings and bad, but sort of helped me feel like I could overcome (a la Aragorn?). Highly recommend something like that to listen to. In a very weird trippy way I could FEEL the mental healing and I really mean that even in my now clear headed state. It's amazing, truly. My appointment was at 11:00-11:45, groggy feeling passed by around 12:15, by the time I was home just around 1 I had no problem getting back to work "fully there". My boyfriend was SHOCKED because he noticed a difference immediately. That's from one infusion. It's incredible and I can't believe it. Looking forward to tomorrow's and on Thursday!

Not only is he one of the nicest doctors I've been to, but he is honest, direct and really cares…read moreabout his patients which is why I drive an hour and a half just to see him

Personable with a very calm demeanor and does exactly what you ask him to do. Just a really nice…read moreperson. Tiffany at the front desk is the same and very efficient. She knows her patients and has everything ready before you even walk in the door.

If you need real medical care and expect to deal with logical professionals who actually want to…read morehelp, avoid Amherst Family Practice. I recently had to leave my previous primary care provider because they refused to issue referrals or cooperate with other doctors or my insurance company. It got to the point where my insurance carrier recommended I find a new PCP--pretty insane when your insurer is more reasonable than your doctor. Amherst was in-network, so I gave them a shot. Ten days ago, I submitted the required forms so they could request my records from my previous doctor. But they told me they won't even schedule an appointment until they receive those records. That's a first. Imagine moving to a new area and needing to establish care--get prescriptions refilled, discuss health concerns--but the office refuses to move forward until they contact your former doctor, wherever they may be. I've never heard anything so absurd. It feels like they either don't want new patients with my insurance plan or have some bizarre internal system designed to screen people out. I honestly don't understand why some of these doctors are even in this field if they clearly don't want to help anyone. Amherst is in-network, so this makes even less sense. I've moved across the country before and never had an issue. You find a new doctor, bring your prescriptions, get your refills, and start care. That's the job they signed up for. But if you're expecting anything logical or helpful from Amherst Family Practice, you'll be sorely disappointed. Don't waste your time like I did. If I'd known they were going to play these games, I could've spent the last 10 days finding someone else.

Have had good experiences until I got a new PA named Emily, who suggested I go to an urgent care!?…read more But this is an established medical practice where I am a patient? The fact of the matter is, if you are sick, expect a week long wait for an office visit; then expect a condescending PA, who has no intention of listening to you or offering reasonable treatment. It is sad what passes for medical care these days. If you have an appointment with Emily...RUN!

As the mother of a son with severe disabilities and medical complexities, I see many physicians for…read morehim. I have taken him to Dr. Walston for acupuncture for his particular needs to continue the same care he has had before we moved to the area last year, which helps him immensely. She is absolutely wonderful with him! Not only is she professional with an impressive background, knowledge base and skill level of acupuncture, but she couples it wih her kind, compassionate manner. She is sensitivie to his needs and sets the tone of a warm, relaxing environment the minute you enter her clinic. I highly recommend Dr. Walston and look forward to seeing her again soon with him.

I second the comments made in these reviews that, "A fundamental part of her skill set is a…read morecapacity for deep and non judgemental listening. This is a huge deal, besides her willingness to meet what is presented day of treatment, and combine that with my history, her ability to really hear her clients sets her above and beyond the average into the realm of gifted healer." She is also very soothing and after your appointment you leave feeling totally relaxed and a sense of being on top of the world.

My 76-year-old mother went in there for an endoscopy and colonoscopy to find the source of the…read morecancer that she has. They perforated her bowel. She went home. We didn't find this out till over a week later. Now she has a colostomy bag she's still fighting and affection throughout her body I called four times to get the pathology report to find out if any of the polyps showed the source of the cancer and I finally had to go into their office and get have not received a phone call I don't recommend this or Dr. Baig to anyone

Went in for a " routine " and "preventive care" colonoscopy in December 2025 with Dr Baig . The…read morecare I received was great but the issue I have is that a preventive procedure turned into a diagnostic procedure when they found polyps and because I had been found with previous (non cancerous) polyps in my initial colonoscopy 3 years ago. Due to the diagnostic coding my insurance ( Anthem) did not cover procedure and I paid out of pocket. Just be cautious and ask questions up front about whether your procedure will be coded preventive care or diagnostic . Definitely know for next time . Email from Winchester Gastro Associates: (Unfortunately, this procedure cannot be build as a preventative screening, due to a history of polpys. If a polyp is removed or abnormal tissue is found during a screening, future colonoscopies (surveillance) become diagnostic, even if the patient feels fine, because the time interval for follow-up shortens. A screening colonoscopy becomes diagnostic when the physician finds and removes a polyp, takes a tissue sample (biopsy), or identifies an abnormality that requires further investigation during the procedure. While it begins as a preventive, routine check, it converts to a diagnostic procedure for billing purposes once a, medical condition is discovered that needs treatment or analysis. We do offer payment plans with no interest if this is something you would like to set up, I would be happy to help. I hope this information helps.)

I have only had good experiences here! I am surprised the rating is so low, the doctors are very…read morecaring and don't brush things under the table.

Rebekah Payne is an outstanding medical professional! When I arrived for my appointment it was…read moreobvious that the practice was having a very busy day, yet I waited less than 15 minutes to be seen. Rebekah took her time explaining the results of my tests and I received a very thorough annual physical. Rebekah Payne was not only professional and thorough, she practices the hands-on "art" of medicine as well, a rarity these days. Rebekah reaches out to her patients, she treats you respectfully and as a human being. Orchard Family Practice is a top notch medical practice and Rebekah Payne is an outstanding PA. You can't do better than these folks!

Russ King has me hooked on massage therapy! He's helped me with my neck and shoulder pain, my…read morelower back issues, even my migraines. When I turned to Russ for help about a year ago I was desperate for pain relief without the meds my doctors had prescribed, but didn't really think it was possible. Russ was considerate and caring, persistently addressing each of my problems. He also advised me about alternative treatments I could try at home, which have also helped and which I will continue forever...its great to be able to help myself in ways other than taking pills! I would recommend Russ to anyone in need of help with pain.

From the owner: Therapeutic and relaxation massages, offering Swedish, Deep Tissue, Myofascial Release,…read moreCraniosacral Therapy, Integrative Reflexology, Hot Stone, Sports, and Rapid Release Therapy. Rapid Release Therapy is a new technology to relieve pain and release scar tissue and adhesions that form from injuries or surgeries. Come in and give it a try.