Following up with a second review, since like a fool, I have continued attempts to do business with…read morethem: Not of their cleaning service- we know how I feel about that. But their customer service and their commitment to their stated values as a business. It's been weeks, they've acknowledged that they've left my carpet streaky - they know they have done a bad job an apparently; do not care. They refused to call me back at all. That was until I started saying "I don't want to reschedule, I want a refund so someone else can fix it. I do not trust you anymore." I got one (1) single call back to re-schedule, not refund, in the 8 calls I have made trying to get them to fix their bad job. The only helpful person I have spoken to is Lily, she seemed genuinely concerned and like she genuinely wanted to solve the problem - very sweet. Even she wasn't able to get owner Zachary Morris to stand behind his values as owner of Cleaning Solution and his stated satisfaction guarantees. This review can come down if they change my mind of about their behavior. At this point, all I can do is warn people about this company - it's pretty clear they're cowards who would rather ghost an unhappy client than fix a mistake. Shame on them.

We have been using Cleaning Solutions for a little more than six months now. The only negative…read more... well there are two.... #1 it would be GREAT if you could get the same crew every time. They DO try to prep the crew coming in on the customer preferences, but seeing the same faces each time is beneficial. I DID have the same crew three times in a row but they were pretty bad.... spent under an hour and charged full price but to Zak's credit, I was switched to a new crew and NOT charged for the poor service I received! I have a crew now headed up by Lotus and both ladies are PHENOMINAL! Everything was spot on! I'll keep my fingers crossed that they are the faces I see going forward!

kayla did a remarkable job cleaning my house to sell. very thorough and wouldn't miss a dirty spot…read more her attention to detail is unmatched.

Jason took my call and squeezed me in for a move out clean on really short notice. he came the next…read moreday to see what needed done. the following day his crew were there as agreed. when I checked back when they were all done, the place was so clean and smelled so nice and fresh. they were professional, reliable, and did a better job than expected. it looked so good my landlord wanted their contact information because he wants to start using them

"After working with Jenny, I feel such relief from the clutter. I see that organizing is possible…read moreto do. Before, I would shut down because it was too big of a task. Then we started working together. As she broke things down, especially with paper, it became easier. I see now I can do it. She also taught me to focus on one thing at a time instead of flitting from room to room and getting nothing done. Now I know to focus on one room at a time. And look what we did-- you can see a whole floor in the sewing room! When I feel like doing crafts there, now there is room to do it. I would definitely recommend Jenny to any friend struggling with clutter." Sue West, Phoenix

Jenny is an experienced professional organizer and time coach, working in Southern Oregon. She…read morerecently volunteered her time, with my sister, Rita Prothero, with Tempa, who is a professional organizer in the Roseburg area, to declutter closets at our Josephine Community Library. She is also a good public speaker and is gifted at sharing enough of her own life, to encourage me to also be able to better manage my time and to declutter my own life.