This place is fantastic. Had a procedure here and the place runs like an excellent machine - and they still keep their humanity. An amazing crew that included 9-10 people in various spots throughout the procedure. Big shout out to Lanea, Cinoy, Laurie, Ann-Lina and Jenny (I think) for pre- and post-op. Dr. Conti was pro, kept it short and sweet and understandable, thanks Israel for putting me under. All done feeling comfortable, attended to and recognized. read more

Very organized, efficient and happy environment. This is not their first rodeo. Loved all my care givers from the intake nurse to the staging room to finally being wheeled out to the curb for my ride. Upon release and being rolled out in a wheel chair with all my instructions in hand, I noticed a handwritten card with the names of everyone who took care of me. Shout outs to Sonia PCT, Laurie pre op nurse, Michelle procedure nurse, Amanda CRNA, Roy PCT, Shameka recovery nurse, and Dr Annunziata. If by chance they ever read this, thank you for making this a pleasant experience by actually connecting and not rushing us through as though I was #35 for the day. Your investment today in your patient insures many more repeats and referrals. Preventive medicine saves lives. Early detection is what makes the difference. Since I was under, I had both the colonoscopy and an upper GI endoscopy. There's nothing to be afraid of and it's over in an instant and you feel great afterwards. So make that appointment for you or your loved one. read more

Mirage Endoscopy Center - Propofol is a much nicer way than the anesthesia I had 10 years ago. I wonder what it will be 10 years from now? - Gastroenterologist Near Me - Rancho Mirage, California

Need to improve customer service and communication. Left waiting way too long ..............................................

So I was super nervous going in for my first colonoscopy. The check-in process was really fast and once I got past the check-in process, it went fairly smoothly. The nursing staff is exceptional, and the doctor helped to put me at ease along with the anesthesiologist. They were all kind and I received excellent care. read more

Mirage Endoscopy Center - Reception room - Gastroenterologist Near Me - Rancho Mirage, California

I had a wonderful experience , starting with Nurse Tammy she's incredibly sweet made me feel very comfortable. The whole staff was awesome the only small issue I had is that they wake you up asap so you can get on your way LOL! Not like in the hospital that they let you sleep a bit but it's ok . I'm grateful for the kindness of all the staff. Thank you please never change read more

I came here to accompany a friend who was getting an endoscopy. First of all, Mirage Endoscopy is anything but a mirage. The building was large and white and super easy to find. It did NOT disappear when we approached it. The inside was clean and cool, and the receptionist was friendly. When she told me the WiFi password I totally thought she was being a wise-ass. 'BANANA_ _ _ _.' Really? BANANA? My friend is about to get something up their butt, hoping it will be thin and flexible, and you're throwing, 'BANANA' at us? Okay, so anyway, the wait time was not unreasonable. My friend was able to check-in early, and begin their Hershey highway excursion a bit early. The parking lot had ample spaces - even some with shade. The waiting room was quiet, clean, and played some very nice music videos. I tried to find the whole butt-insertion theme in the song titles as well, but there really wasn't anything obvious there. All of the girls behind the counter wear glasses, and that's good, because if anyone is going to be shoving something up my friend's butt, they really should be able to see what they're doing. When I'm ready to have my first bunghole check, I would be very comfortable coming here. read more

Mirage Endoscopy Center - Clean, quiet waiting room. - Gastroenterologist Near Me - Rancho Mirage, California

Excellent care at the Mirage endoscopy center. I was so nervous but the friendly staff and their efficient professionalism was very reassuring. I felt nothing-not even the IV placement. I highly recommend this facility for colonoscopy procedures. Definitely one of if not the best office in the Coachella Valley. read more

I received fantastic care at Mirage Endoscopy! Dr. Annunziata was great and the staff was FANTASTIC! My special thanks to Lanea, Juana, Tiara, and Ann-Tina! These medical professionals were patient, knowledgeable, and made the whole process easy. I highly recommend the Mirage Endoscopy Center, its doctors, and amazing medical staff! read more

Went on for colonoscopy everything went well I paid my $50 copay a month later I get a bill for $34 dollars? Don't know why, they couldn't even tell me why? I called to pay and they don't take credit cards ? I paid my copay with a credit card? Why wouldn't they now? Only checks ? Seriously what year is it? The 80's? You really need to come into future . Ridiculous read more

This is the most professional and efficient environment that my husband and I have ever encountered! The front office staff is exceptional! Nurses and Doctors are faboulous! A colonoscopy is nout something anyone looks forward to, but to come to such a warm environment certainly makes it much easier. read more

Very good experience today for colonoscopy. Check in to discharge was smooth and very organized.

Joanna was among the rudest receptionists I have ever had in the forty-five years I have lived in the desert. Have you come in one hour before your procedure? This heightens anxiety for the patient. The receiving room is as cold as a refrigerator. The girls in the front have more fun talking to each other than doing their job. The music is loud and not professional. I am sure the two receptionists picked the station. I was just at the Delores Hope Center last week, and the experience was completely different. I would highly recommend that facility. read more

Highly organized place with a very professional, courteous, and kind staff. Shout out to Dr. Mittal, the GE doc who performed my procedure. He was upbeat, friendly, efficient, and instilled confidence. My nurse anesthetist was the same. I was in and out of there in 2 hours! Getting a colonoscopy is never at the top of anyone's Fun List, but when you have to do it, this is the kind of experience you hope for. Thank you to everyone there. read more

I had to arrive at 9:20 to check in....my appointment was scheduled for 10:20. Finally, I was processed with a robe, medical questions and put into a hospital bed where I laid for two hours. Not one person checked in on me to inform me of any delays. I can hear them in the hallway more concerned about ordering dog food from Amazon. My physician did apologize, but inexcusable bedside manner. The procedure took 25 minutes. They never called my husband to tell him about any delays so he drove back to the center to see what had happened. They told him that I hadn't started the colonoscopy. I finally was wheeled out to the car at 1:50 to go home. I don't have to return for 10 years but i will never return to that center for anything. read more

Mirage Endoscopy Center - Gastroenterologist Near Me - Rancho Mirage, California

Great experience. Care staff and my doctor was amazing. Highly recommend Mirage Endoscopy Center! read more

Wow! The 24 hours prior to the procedure were uncomfortable, but once I reported to the center, I was treated with kindness and friendliness. All during the preparation they were sooooo nice that I actually felt relaxed! The procedure happened and I never knew it. After I felt no pain or discomfort. The gals really did all they could to help me feel warm and comfortable. THEY WERE GREAT! They even signed a card to me which I found later in my discharge papers! If you have to have a colonoscopy, I really recommend Mirage! read more

Very poor service and follow up- Was scheduled for a Colonoscopy and the day before I was scheduled (in the throws of prepping) they canceled my Doctor and informed me that the Insurance I had would not cover this procedure- this Insurance was GIC which is a State Insurance and covered everywhere - I called back and found out that they were given bad information and that it could be used- Too Late- a day before and in the mode of prepping- I asked to have a call from the Manager- NO CALL- I would be very careful and look elsewhere- very poor customer focus - No one likes to have a colonoscopy and prepping is not fun, so the day before to cancel is unacceptable due to a failure to validate insurance coverage- which was later false - I sincerely hope this does not occur to other read more

Look. Having a doctor stick a camera up your butt is never fun. But everyone at this place was patient, caring, meticulous, and put me at ease. They called 4 times leading up to the grandest of "selfie" event. Each time making sure I knew the process, the infamous "prep" and the details of the actual appointment. They let me know my portion up front. When I arrived they did a good covid screening, and check in was easy (did all the history on the web portal the day before) The nurse who put the IV in was a boss level expert, and was successful and had less sting than a small mosquito. At 7:10 i rolled on my side. Anesthesiologist asked if I was comfy. I said yes. I then woke up in recovery. Clock said 7:55. Nurse goes "it's all done" I've had oil changes that were much more of a pain. 5 stars. Will recommend to anyone who needs a rear end photo shoot. read more

Was greeted outside by a woman who didn't even introduce herself just asked if I had an appointment! It's not enjoyable to be there but to be greeted without a welcoming person made first impression bad Waiting an hour to go to the back and it seemed very unprofessional! Never again will have colonoscopy there! read more

This surgery center is wonderful From the front desk to the nurses everyone is very professional and courteous I was there yesterday and I can not say enough positive things about everyone read more

Have had several procedures at Mirage. The staff is outstanding, totally puts everyone at ease and all have wonderful personalities and bedside manners. Makes the experience as pleasant as can be, from check in to release! Kudos to the entire staff, and thanks for all you do !! read more

Except for the Door Greeter that scolded me for being 12 min early and told me I would have to wait longer now , everyone else was Kind , friendly , knowledgable , and professional . After I had waited about 45 min in lobby was eventually notified that Dr had arrived and would be taken back shortly . The nurse who updated on that (Dr was held up ) even called my husband to update him so he wouldn't worry what was happening. I would be happy to use them again . read more

Everyone here is sooooo sweet! The nurses and doctors and anesthesiologist !!! I was soooo scared to get my colonoscopy and endoscopy , the company was divine and angelic and made the process amazing! Dr. Annunziata has a great team! Impressed ! read more

Great experience. Even if a colonoscopy is not something fun, they bring you to the anastesia in a total relaxed ambiance. From nurse Michelle to Dr. Amujobi, thank you very much to make this so easy. I don't know why my first post went under the name Arn... read more

Great place very clean. Very easy to get in and out ( no pun intended colonoscopy) Decor very nice and comfortable waiting room. Everyone was very nice working there. Dr. Michael C Flannery was very nice and explained everything to the fullest! read more

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I felt very safe and cared for. It is a busy place. I appreciated being part of the time-out. The doctors and staff were great. I hope I wasn't too crazy while under the influence of Propofol... may I should send them donuts ? I hope they would let us know... read more

this center is not accredited by state of calif for any surgery procedures, meaning anesthesia. . they ARE a surgery center but no certification by state medical board. owned by the doctors who refer the patients. read more

Colonoscopy is not fun and the prep is the worst but they were super nice here and I felt pretty calm. The last face I saw before the sedative took hold was Andre. He held my hand and introduced himself. Just his presence + smile made me feel like I was going to be ok :) read more

Told to be there an hour before procedure sat in waiting room for thirty minutes before even called to be checked in not a very efficient office won't use next time read more

6/12/2023 - I had a colonoscopy done today. Although I had one done 10 years ago, I was a bit nervous. There was a bit of a hiccup in the check-in process but, once I was taken back, I felt cared for and calm. All the staff, Johana, Marina, Amy, Maria (I hope I got the names right), and Dr. Ajumobi were friendly, efficient, and professional. They all made sure I understood what they were doing and what would be happening. And everyone wanted to know if I had any quenstions. (Very refreshing.) The entire process lasted just over 2 hours, from the time I walked in to the time I was wheeled out. They made an unpleasant experience much more tolerable. Thank you so much!! 5 stars!!!! read more

Had a great experience at Mirage Endoscopy Center today. They have a great COVID protocol, everyone was friendly & professional. From the lady that greeted you & went through the COVID process, to the admissions team, all the nurses & Dr. Conti. I would recommended all day long. read more

I cannot believe I am writing a review about this place. It was an awesome experience. Dr Conti and entire staff were remarkably calming . The site is incredibly safe. No unpleasant after effects. Beautiful setting. Perfection...and I have had a few that were miserable read more

I had a procedure done here and was very pleased With them. I was greeted immediately upon entering and was not made to wait at all but the intake staff immediately sat me down and went over all my paperwork. I then only had to wait 5 minutes before a nurse took me back to prep me for the procedure. The only pain I felt was when they put the IV needle into my vein I was then taken to a gurney to lie on The ceiling was palm trees and the sound of birds was playing on a sound machine. I almost fell asleep there bu only 3 minutes later they wheeled me into the operating room. The doctor greeted me immediately and a moment later a nurse told me th medicine would begin. I was out in 20 seconds. Th next thing I knew I was I a room and the nurse was waking me up and said I was finished. She told me my results and my driver took me home Such a comforting experience with no pain and no problems. I highly reccomend. read more

Have been putting off my colonoscopy for the last 10 years and finally went through with the process here at the Mirage Endoscopy Center with Dr Flannery. Everyone one there was great. A big THANK YOU to Carol and Michelle who talked me through what was going to happen. Before I knew it I was done. PLEASE don't wait like I did even though everything came out fine the sooner the better and more at ease you will feel knowing that the procedure was quick. As they say the worse part is drinking the mixture and not eating for 36 hours. Good luck read more

Fantastic staff all around here.... They answered all my questions and were very friendly throughout the process. Dr. AJ is great and has a terrific bedside manner. The team has a well oiled machine and the process runs smoothly. Rest assured you will be taken care of. read more

Spectacular staff and service. Felt safe and well cared for. A Colonoscopy isn't fun but the Center is the best.

First of all I went to Dr Linn. I have Kaiser Coverage but as I live in Palm Springs they found. a doctor closer. I went in a week early as is the way, talked to the nurses about my tolerance for pain medication. Because of certain medication I've been on for years it takes more sedation. 10 years ago the same thing happened and I wouldn't let them touch me until I was probably sedated. I talked to this place 5 times telling them about my resistance to certain sedations. I was told not to worry, truly don't worry as we won't go forward till your sedated WRONG. I didn't even know I was sedated. I asked when was I going to be sedated? "You have been and that's all we can give you. I told them to stop. The nurse said it's almost over. WORNG AGAIN! It seems like it went on forever and Dr Lin bulldozed his way not listening or caring how I felt. I asked him to stop. We're almost done they said I felt like a prisoner at Auchwitz with Dr Melenga as my doctor I know the difference between twilight and being knocked out and extra medicine for people like me I don't think I'll be getting a Christmas card after this review but people have to beware. If the dr puts on a glove and shoves a finger with Vaseline on it and YOU FEEL IT the your not sedated. You should feel sleepy, on the edge and in a dream state. As many times as I said stop they did no read more

I rate Mirage Endoscopy Center a 10-star, starting from consultation thru to the actual colonoscopy. Very very professional and informative at every step. Of course the anxiety was off the charts. Dr. Gary Annunziata explained each step of the process. I did a 4 day semi-fast and lost 8 lbs so I think that was helpful along with the Suprep solution. I had two benign polpys. The center was very organized and everything went smoothly. read more

EISENHOWER MEDICAL CENTER : three strikes ... you're OUT !!! I have been VERY disappointed with aLL of the medical care that I have received from the entire EISENHOWER MEDICAL CENTER. My EISENHOWER primary care physician referred me for a colonoscopy to a doctor affiliated with EISENHOWER, and the procedure took place at "Mirage Endoscopy Center". Appointment scheduled : 10:00 am ... procedure to be at 10:40 am My experience from the moment I arrived for a colonoscopy, dealings with an unprofessional and poorly managed staff, the mishandling initial insurance and billing paperwork, being called to be prepped for the procedure at 10:45 am, then left lying on a gurney, in a secluded hallway for over an hour ... until 11:54am. ( Documented by a cell phone call to my waiting caregiver ) My experience at MIRAGE ENDOSCOPY CENTER was a total disaster !!! read more

Very friendly and competent staff! Orderly process. In and out processing. They call well in advance to prep you with insurance any copays etc. It's clean, and efficient. The GI doc (Duong) as well as Amanda CRNA were awesome and warm when introducing themselves and the procedure. This is my go to for GI screening. Won't disappoint. Thanks to all the staff from front to recovery!! read more