We read the 5 star reviews and were super excited for their help. These reviews are misleading. The…read moreteam simply walked out on the job with no proper explanation other than not feeling it. TLDR: this is a low integrity team. I flew across the country to support my dad as he was receiving medical attention. It took a lot of time and energy to be present for their help. Here's what happened. Chris and his colleague showed up late. Three minutes into our conversation, Chris asks about payment. It was disconcerting as the job had yet to start and the payment was already arranged. Nevertheless, Chris and his colleague start setting up and we start gently asking questions about their process. It was our first time experiencing their work and we wanted to learn more. In the middle of setting up, Chris went outside. When he came back inside, he shared that he spoke to his boss and that they will leave the job. They didn't think we were a fit. I was shocked and expressed frustration. He had already came by in the past and approved the job. I had traveled across the country to be there. I asked for an explanation as to why. I was blown away: he had no explanation to share other than repeating himself. At one point, as I tried to understand why, he expressed something along the lines of not feeling it. I asked to speak to his boss and he refused to share his/her name or his/her contact information. As I expressed my frustration, he started to ignore me, packing his tools, chiding me for being frustrated for him leaving the job. This is backed up by video footage, including an apology--right before leaving--from Chris for wasting my time. It seems that our basic questions triggered a fear for them of losing payment. Thus, they decided to abandon ship instead of showcasing integrity for respecting their commitment. Afterwards, I called their office, sharing the story with a manager named Jenn. She said they'd call right back. It's now more than 24 hours. No call back. I'm sorry to say, this is a low-integrity team. If you're willing to take that risk, buyer beware. They may respond to this review, trying to mischaracterize our frustration as a turn-off to them. I want to be clear: we were kind and courteous in welcoming them to our home. We simply needed help and were willing to pay. We lost time, energy, and money to accommodate them being there. They came and left with little compassion for us. This is the last group of contractors you want in your home.

This company is a big RIP OFF! I had Anthony Armato come out and give me 2 quotes ( he never gave…read moreme one in writing until after the job and I complained) which the one was for almost $3000.00 for the entire floor! I went with the lowe r quote for $500.00 which was just the area around my work island where the grout was the dirtiest. The young kid who showed up repaired several grout lines that had to be repaired but never put the grout color on. Prior to that he told me that I should have the rest of the floor cleaned to match which was another $300.00. So I paid almost $800.00 to have 9 grout lines repaired and my floor looked the same as when he came except now you can see the difference between the old grout and the few lines that are new. I complained that day and he gave me $50.00 off and after calling the company to no avail I contacted the BBB to file a complaint and Sir Grout never responded. This is THE WORST service company I'v ever dealt with! Small claims court is next.

Nick just finished an amazing job on my porcelain kitchen sink in my house that was built in 1910…read more I wanted to keep the original built in cabinets and the sink. it looks amazing. As others have said, Nick is professional, neat and will answer any questions you may have. I absolutely am thrilled with the finished product! Thx Barb

Caprari does amazing work. He reglazed my tub and vintage utility sink. He took the laundry room…read morefrom taking them to the scrap heap to a whole new designer level. In doing this, it saved me a lot of time and money. He did it in one day. My daughter had hers done a year ago and her tub still looks brand new. That is why I had mine done. I am very glad that I did!

Great communication from start to finish. Got quote for the job very quickly. John took the time to…read moreexplain what they were going to do and how the process worked so there were no surprises. Good communication up to and including day of work. Then Allen did an amazing job with the actual project--cleaning and regrouting our bathroom floor and shower tile. Allen has tremendous attention to detail--took the time to talk with me about color matching the grout and gave me other tips to keep everything looking great after he was done. Bathroom looks brand new! If I ever need this service again I would definitively turn to this company.

I had the Groutsmith renovate my bathroom. From the start extremely responsive. They did an…read moreincredible job - Their attention to detail was impressive and were helpful giving suggestions and recommendations for the materials that look great and will last a long time. Allen Casey and John showed up on time each day and stayed late to make sure the job was done right. Highly recommend! Before and after pics below

This may have been the best home improvement experience ever. We have a vintage kitchen and found a…read moretile pattern that Mark Freece said his installer could do. And did they! The floor is amazing. Every promise made by Mark was fulfilled exactly as promised. And the price was very fair. I highly recommend working with Mark and his team was excellent. Thank You!

We just had our entire second floor carpet installed and it looks phenomenal!…read more A&E Flooring was recommended by a friend and we couldn't be happier with the overall experience! Pricing was very reasonable. Scheduling was easy - Adam came out to do our measurements on a Saturday which helped accommodate my work schedule. I had given him a general idea over the phone of what I was looking for and he brought many samples for me to choose from. He offered recommendations based on durable and ease to clean along with maintenance and warranty information (having a Golden Retriever and wanting light colored carpet, I wanted to make sure we were covered and the carpet cleaned up well!) We ultimately decided to go with the higher priced per square foot carpet which was still less then the other estimate we received from another company! The carpet installers were friendly, professional, did a perfect job - I honestly am not even sure they stopped for a break! They removed our old carpet, moved our larger pieces of furniture and cleanup everything before they left. Would recommend A&E to anyone I know who is looking for flooring. We are looking forward to working with them on our first floor wood installation as our next project!

Flooring is a big expense. You want to use a company who will meet your needs and provide you with…read moregood service. I recently hired Bergey to install hardwood flooring in my townhome. Good points: The showroom staff was helpful and polite. The showroom is open on select evenings and Saturdays which was convenient. There were multiple hardwood flooring brands available on display making it easier to find the perfect color and style for my project. Scheduling a quote for the project was easy. A person visited my home within a week of me asking for the quote. The quote was available in a reasonable amount of time after the house was measured. The price quoted to me was comparable to other flooring companies I had researched. Financing was available through Wells Fargo bank. The process to get the financing was simple and only required me to fill out a short form. Bergey did the rest of the paperwork for the loan and then ordered the flooring once the money had been approved by the bank. The installers were knowledgeable, efficient, and respectful of my property and belongings. They were respectful of my neighbors waiting until 8am to begin their work which limited the amount of disturbance to others. Not so good points: Although the entire process was seamless, I felt like I did not always know what was happening at any given time. It would have been nice to have a bit more communication between Bergey and myself. At times, I needed to chase for information. In my opinion, I should not have to chase for information. Bergey should have provided the information more readily instead of assuming I knew what was going on at any given stage of the project. I highly recommend using A.W. Bergey for your flooring install. I am very pleased with my new floors and the overall experience working with this company.

Bergey's did an excellent job on my kitchen flooring. I chose a vinyl sheeting product they didn't…read morenormally work with, but they persevered and the floor turned out beautifully. There were no surprises from the first estimate to finished product. They worked with me on timing as I had other work being done, and they were honest about the waiting time for the order to come in. I highly recommend this company and will use them again for flooring in other rooms. Honest and hardworking.

I had a water problem in the basement of my store. It appeared on Saturday. AJ and Caroline were…read moreamazing. Immediately they asked a lot of questions and recommended a way to test for diagnosis of the problem. AJ met with me and we agreed on the remediation. His team arrived today on time and went to work. By 2:30 they installed a French Drain and cleaned up so it looked like no one had even been here. They also installed a sump pump. AJ is a real professional. He is courteous, and reliable. I would recommend him to anyone who has any difficulty that requires waterproofing services. The price was very fair as well.

I hired AJ Waterproofing to waterproof two very different properties -- my personal basement and a…read morestrip mall I own -- and they knocked it out of the park on both. With over 40 years in business, their experience really shows. The work was done quickly without any mess left behind, and the pricing was fair and transparent. Six months later, both properties are completely bone dry. It's rare to find a contractor who can handle both a residential and commercial job with the same level of professionalism and efficiency. Highly recommend AJ Waterproofing to anyone dealing with water intrusion problems.

Joe was exceptional at giving advice, responding to questions, showing options, and following up…read morewhen the project is complete. Joe and his team refinished my 60 year old red oak floors and gave them a new, fresh, modern look. Highly recommend Joe and his team for hardwood floor needs. Will use again in the future.

Summary: We are very happy with our whole experience with Hudson Hardwood, from initial contact…read morethrough beautifully refinished and new herringbone floors. We wanted to refinish existing white oak hardwood from the 1950s and also needed a new floor in one room. We wanted to find a local professional who could do both. Joe Hudson from Hudson Hardwood prompt responding with a comprehensive initial estimate plan, which was consistent with the later on-site walk through and precise estimate. The prices were in the range of what we were expecting from other estimates for quality work. The Hudson Hardwood team (special thanks to Marcos) were both flexible and prompt and in staging the work in two steps: refinishing the existing floors and installing the new herringbone. We are super pleased with the results of the refinishing, and the newly installed white oak in a herringbone pattern is marvel to look at.

Cannot recommend In Place Cabinetry Finishes highly enough. For starters, they provide you a…read moreproject schedule early on that they strictly adhere to. Everyone involved in our project was extremely easy to deal with and very professional. Most importantly, when the project completed our kitchen looked amazing. However, as they strive for perfection, the owner came by a few days later and spent three hours perfecting every last detail. A special thanks to Charles, Brooke and Denise. If you're looking to redo your kitchen, look no further.

We started inquiring about adding a drawer microwave and replacing microwave over stove with a…read morerange hood. After meeting Charles and Denise we decided to do all new island with new cabinets and to refinish entire kitchen. Attention to detail was incredible. Their vision on placement of larger island and color selection was dead on. Feel like we have a new home. Highly recommend using them!!