This was my first time dealing with this company. It was easy to make an appointment and got to get…read moremy treatment done the same day I called. Lovely group of ladies. They were helpful and attentive. Definitely made me feel like they cared about their job and how I was feeling throughout my whole experience. Will definitely go back if I need the same procedure done.

No matter which Doctor you see there you will receive prompt professional care. No long waits after…read moreyour scheduled appointment times. And unusual in these days, they actually listen and respond to your concerns. They have many ways to adjust your hearing experience, if you let them know your concerns they can improve what you have. They carry many different brands of aids at many different price points so you may choose one that fits you needs and budget. I experience that most wearers who complain about the performance of their aids picked the cheapest brand that really didn't fit their needs. You depend on these every day, buy one that's the best for your situation!! Dr, Pollard and Dr. Winslow are the best!

Peachtree Hearing I'm going to try to keep this brief. But,…read moreI must HIGHLY RECOMMEND Dr. Melissa Wikoff. For years, I've suffered severe, at times mind blowing, tinnitus. I've been dismissed by innumerable doctors. I saw Dr. Wikoff today and my life is changed! She fit me with hearing aids. Yep. I'm too young, right? Apparently not. I have enough hearing loss, that accompanied with tinnitus has made every day situations miserable. She tested me, used some very advanced hearing aids and VOILA...I'm getting my life back. I am so excited I can't stand myself! If you have tinnitus or hearing loss, give yourself the gift of a whole new world! Go see Dr. Wikoff. The icing...she is determined to make your hearing perform at its optimum capacity while being super smart, down to earth and adorable. I can't wait for her to get me fully functioning for work and fun!

Start to finish this is the place to come for your hearing needs! Extremely caring and perfectly…read moreprofessional, they make you feel like you're a very important part of their 'family'! In this day and age when so much is automated and cold this group, everyone one of them, makes one feel cherished and cared about! This is what health care should look and feel like!! Can't say enough wonderful things about this office!

Called to say I was running late. They said they could not see me and rescheduled me. I then showed…read moreup over 30 minutes early to new appointment and they are over 20 minutes past appointment time. Find that to be hypocritical and their time and schedule is only important and not valuing patients time the same. I left the appointment. Lady receptionist was nice. Saw the doctor walking around laughing and joking too. Could have at least given me an update that she was running behind but instead walked past me several times didn't say anything.

Phonak test drive is in the books, new ears (phonak water proof) in place…read more Dr Tardy is a delight to work with, no surprises and "politely precise" in her communication and delivery. Looking forward to a +3 year program with her and these new Phonaks

After more than a year of ongoing illness and excuses, we finally were given Dr. Burton's name by…read moreanother mom. Wow!! I feel horrible for putting my daughter through a year of not feeling 100% and not knowing about Dr. Burton sooner. We have seen Dr. Burton at every visit. There is very little wait when we go. She talks to the patient when asking how they feel. She explains to parents how the kids should feel 100%, not a constant 80%. My daughter required surgery and from scheduling it to it taking place, it was seamless. Dr. Burton came and spoke to me while my child was in recovery to explain everything that happened during the procedure and next steps. She is very straight forward which is great. It allows me to be the parent b/c she tells you exactly what you need to do to get your child better.

We were referred here due to our infant having strider. It sounds so intense like omg what the…read moreheck is happening! Not that bad. Just that something is blocking his little voice box creating a wheezing sound. When trying to find parking - do not be alarmed ! You can park in the CHOA parking deck. It's the first building you walk up to directly across the street from the hospital and I might add very convenient location! When inside- it can be very confusing. There are like 2/3 lobbies. They have you come back then go back to one of the lobbies. The doctor was very nice however she didn't introduce herself, in fact I wasn't even sure if she was a doctor or PA. She just asked why we were there. She did explain what strider was, explain what they were looking and hoping to see, and then next steps. They stuck a camera down my 7 month olds nose. It was less than 30 seconds but understand that I as an adult wouldn't want a camera down my nose ! Oh gosh. It was a lot because it looked huge. The treatment plan was great. His was a mild case and would clear up as he grew older. We were able to move on with our lives and call it a day. It felt like an overpacked clinic for people with state insurance. But I was treated fairly so I will leave it at that. Due to location and service received - I would most likely go again if needed but know that I will be looking around with my judgemental eyes

Back in for my teens ears. Dr. Chen was absolutely…read morewonderful. Very thoughtful thorough and explained everything in great detail. But, there is mass miscommunication in that office. Our appt. Was for 340 and we arrived at 320. We left at 530. No one knew who was doing what? Our wait was due to them not knowing which employee was responsible for what. That was very unpleasant and unprofessional. They state upon appt. You are responsible for all payment after services. Be aware of fine print on forms you are signing and ask questions before paying and signing ANYTHING! HUGE turnover of employees here. But, we were extremely pleased with Dr. Chen and her professionalism.

I had an appointment scheduled for 6-9 at 2:30pm at the ENT Institute 1121 Johnson Ferry Road…read moreMarietta GA. I arrived at 2:25pm and signed in providing my picture id and insurance card. At 3:00pm I was taken to an examination room and told I would be seeing two doctors; Dr. Eric Weinman who would examine my ears and Dr. Ericka Pegler-Tucker who would administer my hearing test. Dr. Weinman examined my ears and told me I had wax in both ears and would need to have the wax removed before my hearing test could be done. Dr. Weinman took me to another examination room and completed my wax removal from my hears in about 5-10 minutes. I was then told I would have my hearing test shortly. The receptionist or a staff person came in to the examining room and proceeded to tell me because it took time to do the wax removal, I would have to schedule another time to come back for my hearing test because Dr. Ericka Pegler-Tucker because she had another patient who she needed to give a hearing test to. I told them I would wait for that test to be completed (about an hour). They came back and said Dr. Ericka Pegler Tucker did not want to do that and I needed to reschedule and come back another time for my hearing test. It appears this practice overbooks patient appointments and you could wait awhile to be seen if it all. I would not recommend this practice.

I used to experience 6-8 sinus infections every year for close. Every 2-3 of those turned into…read morestrep throat. I was referred to Dr. Ryan Kauffman and am so thankful I was. He changed my medications, which made a world of difference. I have not had a case of strep in the last two years, and not a single sinus infection in the last year and a half. An added bonus was Dr. Kauffman was friendly and listened in each one of my visits. I felt like he truly cared and that he was always honest with me. I appreciated his candor and bedside manner. The staff and nurses were always very friendly, too.

I would recommend going literally anywhere else. Extremely rude office staff and the shadiest…read morebilling practices of all time in which they offer 0 explanations for. A nest of snakes.

I schedule my appointment months in advance and filled out all paperwork online before I arrived…read more Furthermore, I arrived 10 minutes early. I left after sitting in the waiting room for over an hour without any update from the receptionist or anyone else in the office. I'd prefer to spend my healthcare dollars on someone who respects my time.

Great Doctor! He was soooo attentive and made sure I understood everything he was saying before he…read moreprescribed meds for my sinuses. Funny guy, too! Very good personality. Knows how to make you feel comfortable. I hightly recommend this doctor!

Dr. Weeks has been my ENT for several years now and did a wonderful job on my sinus surgery…read more Recently my husband had an issue in his throat where he could barely swallow anything. I called to see if I could get him in and Dr. Weeks saw him that morning at East Cobb. When he scoped him, he discovered epoglottitis which could have stopped his breathing if left one more day. Dr. Weeks admitted him into the ICU at Kennestone that day. He was there for three days. Dr. Parks was my husbands ENT when he had a malignant tumor on his tongue. Dr. Parks removed it, doing an excellent job getting clean margins. That was nine years ago and he's still cancer free. As far as our experiences have gone with this practice, they have all been excellent. We'll never go anywhere else and we highly recommend them.

Ridiculous call line and no other way to contact or leave a message. There were 10 people in line…read more I patiently waited and when the call was FINALLY being routed to a person, I was disconnected. I quickly called back and there were 11 people in line. I'll just call Northwest ENT.

Went for an ear cleaning. Staff was great. Had to wait a minute but then I was in and out and…read morescheduled for my next appointment. Returning for allergy testing and I'll be back next time I need my ears cleaned.

sucks so bad. have an allergy shot appointment to get my next seri of shots. I have been on these…read moreshots for a year now and every time it takes way longer than it should. today, after waiting 45 minutes past my appointment time they tell me they are trying to approve my coverage... I paid $500 out of pocket for this last year and was told it was covered foe the entire time. they decided they needed to check with my insurance after my appointment time. causing me to be late to work. these people have been a nightmare since day one. I would recommend going anywhere else!

This office is bad news. The receptionist and office staff are rude. Had i not been a medical…read moreprofessional and tbe pharmacy had not questioned their order several times before releasing a huge error could have been made because the receptionist was verifying the wrong medication orders. The pharmacist that dispensed the medication after i was yelled at and told not to be a patient anymore after asking for it to be verified by the receptionist advised to find another doctors office. The pharmacist even stated he has never had so much troible clariying an order on a high risk medication. The doctor himself is nice but his office staff is a NO. They are clearly taking advantage of many of their clients are low income and have no documentation. Too many clinics out there to deal with a rude one that is so badly disorganized. Also they dont follow hippa as their medical records are out for display for the oublic to read due to piles of it everywhere at the front counter and the rude receptionist that attends to everyone at same time. Do NOT go here.

I have nothing personal against this guy which is why I'm giving him 3 stars (his current rating),…read morebut I just ran across some info on him that's quite scary. Go to the Composite Medical Board License Search for Georgia, find him & then look at the actions taken against his license by the board. Sounds like some pretty scary stuff. His license was just reprimanded for "not providing the minimal standard of care". In describing one incident, the report reads: "On or about December, 2010, patient presented to respondent's office, complaining of swollen ankles, a bloated stomach, and spitting up blood. At that visit, respondent did not order or perform any tests or document any physical exam. Patient was diagnosed with congestive heart failure, upper respiratory infection, and anemia. Respondent did not admit patient to hospital at that time". It only gets worse from there. Just here trying to make the public aware. Do your research before you see or allow to be seen by this guy.