Very rude front desk receptionist! Didn't bother to get her name but she had a tongue piercing. I…read moreinstead went somewhere else, paid a bit more but customer service was great. I would never come back here again.

Wait was excessively long, although there were no patients to speak of. (I believe those that say…read moreotherwise are either fake reviewers and likely employees or have an ownership stake.) We arrived shortly after it opened, and parking lot was still empty, so I'm certain of this. Appointment fee is taken prior to seeing health care provider and front desk did make sure insurance was accepted prior to visit (this was 65+ MediCare). They also do not allow anyone to accompany the patient to the examination room. Indicate it is "policy". It matters not if the patient is a senior citizen or someone who just needs another person to also listen to make sure they heard everything right. My "patient" indicated that the PA that he saw was fine. However the x-ray tech, with 20+ years of experience was unable or unwilling to answer the most basic of questions, which included something as simple as the type of machine they were using (a machine with a label on the side he then looked for). This company is now owned by Care Now, which advertising states they have over 300 facilities. Perhaps it is company policy to be evasive, and not tell new walk-ins what to expect, so that patients don't leave immediately. Good luck if you are new to area and you don't have a primary care established yet. A non-life threatening issue like getting an x-ray for suspected fracture should be a simple thing and this type of facility should be a good answer for that service without filling up a traditional hospital emergency room. In this case, it wasn't.

I came here today to be seen I found them on the solv app. The Dr is phenomenal she had little wait…read moretime and spoke with such clarity on my diagnosis. I also liked her front desk staff she was very sweet and accommodating as I had my little one. Thank you so much for giving me the answers I need I don't like feeling sick!

Terrible service refused me service when my insurance showed up active. seen my old dental plan on…read morethe report and said it had to be removed before she could see me. I called both Insurance companies who verified all my information and I was still refused service. The doctor is prejudice ! RUN FAR AWAY

stay the hell away from these crooks...seriously. Waited 2 hours for service and spent 5 minutes…read morewith the doctor for them to rack up a bill over $500. Please find somewhere else to go.

Terrible place to go. Don't waist your time going here they just try to send you to the ER because…read morethey are not competent enough to do anything else!!! Went in with something that is common with me and every doctor over the past 20 years has gave me meds to fix it. They wouldn't!!

I went there last night a few minutes before closing which wasn't my plan but I was in so much…read morepain. I just wanted a quick throat swab as I haven't slept in a week with 2 toddlers and husband being in another state. The lady at the front desk was so kind and the NP (Cindalee) quickly addressed what was wrong and got me what I needed to feel better. My problem lies with the nurse (Amberly)....she kept shaking her head, swung the door open so hard to have me come back like she was a 2 year old having a temper tantrum. And then swabbed my throat with vengeance. I've never in my life seen anything like it. Because of that, I'd never go back. For the record, I was in and out in less than 30 mins.

People were insanely rude!!! None conversational at all and the doctor even made a rude remark…read moreabout my face... So un professional I felt like I was at a dollar tree for medical help. They weren't even gonna test me for anything... WILD. AGAIN very rude DO NOT RECOMMEND.

Great experience! Despite the weather, I was able to get scheduled for a quick PCR test with…read moreresults the same day! Wonderful staff who were quick, friendly, and professional!!! I would highly recommend this facility for Covid and all medical care!

I started using Complete Family Wellness this past summer and I am so happy that I found that. They…read moreare quick, professional and kind!

I went to this location bc the one off horizon was extremely rude and unprofessional. They had zero…read morepeople in parking lot and inside facility. They never offered for me to stay, they told me this was not the location I did my web check in with. They told me go to the other location. So when I get here they said this was not the location either but we will gladly help you. When I did web check in I must've been sleepy and I didn't see the location was not for my city. This entire staff was extremely amazing! They care about customer care!!! I highly recommend this location above all! I'll next go anywhere else. I was in and out in under 30 mins.

I Made an appointment the night before and received a confirmation. I received a text the next…read moremorning asking to confirm my appointment which I did. I showed up for my appointment and they were closed. A complete waste of my time.

My family has been coming to this clinic for the past 8 years and we've always received an…read moreexcellent service from Doctor Imam and Doctor Quadri and all of the workers. I would highly recommend this clinic to anyone in the need of a professional consultation or treatment. Sincerely, Raymundo Martinez

Very baddddddd experience they are very lazy just want to pull in the patients as much as they can…read morethey just put them on hold for more than 1hour and 15 mins they were not clear on call if they already have online booked patients from 9;40 to 11am but they didn't say that I even asked them if it will take too much time just let me know I can go somewhere else but they said no we are free u just come in we have just one patient you can come

I made a Sports Physical appointment a day prior. I get to the appointment 7 mins late and it was…read morecancelled. No one was waiting. The lady who seemed to be a Medical Professional told me I was too late and my paper is not completed so they could not help. That's ridiculous I will never ever come there again.

Absolutely not. I scheduled flu shots for myself and my son. 6:10 and 6:20pm. We were 20 minutes…read moreearly for the appointments. Signed in, waited. An hour later, we were still waiting. I canceled and walked about. I will NEVER go back to a Minute Clinic again. BTW: Walgreens has a short wait for flu shots. I only went to CVS because my company prefers their Caremark 90 day prescription mail option. I will not ever schedule another appointment with Minute Clinic, nor will I shop at CVS. What a joke.

As a healthcare administrator, I understand the importance of having friendly, knowledgeable,…read morehelpful staff at check-in. This place does not have that and is the reason we left before being seen this morning. My husband brought our daughter to have her wrist checked this morning and experienced what others on Yelp have reported, a rude receptionist who was unwilling to help. Do not come here...Make You Well less than 2 miles away on Renner is where we're taking our family's urgent care needs.

Wonderful care and friendly staff!…read more My daughter was in need of an X-ray after a basketball injury, but we were visiting from out of town and weren't familiar with the area or where to go. We checked Yelp and decided to visit this location (which was 15mins away from where we were) based on the 5 star reviews alone-- I'm so glad we did! We were greeted upon entry, electronically filled out the new patient info, then called back right away. The doctor and nurses were very warm and knowledgeable; taking the time to thoroughly explain, diagnose, and provide a treatment plan for my teenaged athlete. I was very impressed by the level of care, cleanliness and customer service provided by this clinic. I hope to not have to visit them again for anything serious, but I'm glad to know that this wonderful clinic exists should I ever need urgent care in the future. I highly recommend this location!

If I could give this place a negative 10, I would. When I think of prison hospitals, this is what I…read morethink of. It's a dump and the ppl hate their jobs. I don't know if it's inexperience or what but attitudes don't require experience. If you can avoid this ER, do it. These ppl are horrible. The staff is unbelievably rude. When my husband tried to tell them how to get blood out of him, they immediately started treating him like some drug addict. Uhm, no, he has always had issues with his veins due to high blood pressure but when he tried to tell them how his doctor does it, they said to him, "well this is not your doctor, so..." what? I think he knows his body. They saw he had great insurance so instead of listening to him they started poking and prodding not even asking what was going on. It was insane. No compassion, no care. Why are yall even there? Just because you have a license to practice medicine does NOT mean you know better than the person you are treating. Also, pretty sure you took an oath to care for others and if this is your idea of care, please, change professions immediately. If you have no empathy for ppl, why even do this job? It's so disheartening when these medical "professionals" see you as a dollar and not a human. We will never give these ppl another dime of our money, insurance or not. But, I won't complain without offering a solution. So, We left and went to Royse city ER, those folks are fantastic! Sweetest, most compassionate ppl. Go there if you can. Best ER around, Royse city.

I LOVE this medical center. Their E.R always runs so smoothly. You will definitely get in & checked…read moresuper fast compared to other big hospitals in Dallas. When I have gotten sick while being in Dallas, I always prefer to drive here then to go to any hospital in Downtown. The nurses, doctors, & medical billers are so efficient & very understanding in whatever it is you are going through. They go out of their way to make you feel comfortable when you are in pain. They don't just treat you as another patient. They are seriously so good with their patient care. Trust me, the drive is worth it. They know what they're doing. & nowadays, you don't get that type of care anywhere.