I had a urgent health issue come up and the nurse practitioner clinic was able to get me in the…read morenext day with an appointment. All of the staff were very friendly and very helpful. The Head Nurse truely gave me a very professional assesment and was able to get my a high priority to the next specialist. I would highly reccomend this clinic and will most likely return when needed.

Was called in promptly from the waiting area and had two very good nurses. They were friendly,…read morelistened well and gave helpful suggestions - all I could ask. Some of the reviews are disturbing. During COVID, many staff eventually quit due to exhaustion from months of long hours, grief and discouragement, and an atmosphere of abuse from some patients and family members. Now there aren't enough nurses. It's a very real problem, but badgering those who stayed on sure won't help. Best to take complaints to administration.

Clinic in St. Paul, MN…read more What a waste of time and money. Ended up going to urgent care to get treated for a sinus infection. I will never go back.

The care was fine here, but the office experience is atrocious. You are lucky to even see a…read morereceptionist, and the billing is awful. You do not get an itemized list of your bill, and I received multiple bills with no explanation as to why I was being charged again, and they charge right to your credit card so you can't easily contest. When I called customer service , they put you on hold for LITERALLY hours and they say they'll call you back if you leave your number (they do not). I get that it's convenient, but there are better ways-listen to the poor reviews here & do not use this.

The staff at Herself Health are terrific. They providers are very caring and thorough in their…read morework. I am always impressed with how much time they are willing to devote to answering my questions and actually discussing my health at every visit. I would recommend Herself to all women over 65. Thank you!

staff and doctors are incredible. they spent all the time they needed with me. I would welcome…read moreanyone to go to this clinic.

Pros: close to my house, fairly easy to schedule online, and everyone there was really nice…read more Cons: there is nothing urgent about this place. I was the first one there on a Sunday morning and didn't see the provider for 45 minutes. Biggest con though was they misdiagnosed me, sent me home with some ear drops, two days later after all my symptoms had gotten worse, a different urgent care concerned I had strep. In the meantime I went to two very social events and spent quality time with little kids. Fingers crossed they don't have strep in two days. I won't be back, the pros don't outweigh the cons.

We went to Blue Crescent Urgent Care on a Monday to see if my husband still had double pneumonia…read more They did a throat swab. The doctor said she would call us with the results on Tuesday even though they were closed (which she said). Tuesday, no call. Wednesday I waited until late morning, still not hearing anything, and called in. The receptionist said she would have someone call me right back. Didn't hear anything into the afternoon so I called in to the nurse's line thinking I could get the results that way, but the receptionist answers that line too. She was very rude and said I'd have to wait for them to call me back. I'm still waiting to hear from them. We ended up going somewhere else on Thursday and found out he did still have pneumonia. I will never go to Blue Crescent again or recommend them to anyone. Shoddy service and care!

Once in a great while you can make a decision that you find yourself grateful for over and over…read more It's even more rare when you can do that while in the grip of a sinus infection. I checked into the Urgent Care at Park Nicollet, where a very helpful person asked if I'd like to check out Smart Care. She said it was a new service and virtually no wait (v. the long line at Urgent Care). I thanked her and trudged a short way down the hall. Honestly, that moment likely changed my life, or at least my health. I was treated quickly and expertly and have since made Smart Care my primary provider. I've stopped in for vaccinations, treatment for muscle strains, more stupid sinus infections and have always felt that I received the best care possible. I can easily reach out to them through the MyChart website or with a quick phone call to see if an office visit is necessary. The whole team is friendly and knowledgeable. I always feel as if my concerns are heard and acknowledged. I recommend that anyone looking for a primary care team check this out!

Frustrated with the cost of healthcare insurance? Me too, and I worked in the industry for 40…read moreyears. SmartCare by Park Nicollet offers much lower prices, but dramatically limits you to providers within the Twin Cities metro area. Even then, many physicians (including my long-time primary care physician) who work for Park Nicollet are not part of the SmartCare program, which tends to rely on Physician's Assistants (PAs) for primary care needs. I've never been impressed by doctors with diplomas, at least outside of specific surgical expertise. I know many PAs whose expertise rivals those of general practitioners. For 90% of us, you don't need a doctor to diagnose your sore throat and prescribe meds. (In fact, an increasing amount of primary care is *finally* being made accessible through virtual visits.) It's been an active year for me, medically at least: two total knee replacements; a few asthma complications that required medication adjustments; a fun visit to the foot doctor to see if he could help level out my leg lengths after the first knee surgery; pre-op and PT visits for the TKRs; a lovely colonoscopy; and a few other visits I think. All within 10 miles of my Plymouth residence. Next year I probably won't go interact with the healthcare system more than a few times. Only nitpick: The appointment scheduling lines are consistently understaffed to handle call volume, so wait times of 30 minutes are not unusual. Ideally you can use the website to schedule an appointment, but sometimes you need more assistance.

Review medical health charges carefully!!!! They often charge 10 times the average rate and…read moreultimately gouge patients.

Wow! What a great new facility! I generally try to avoid going to the doctor, but this may change…read moremy mind! Admittedly, this is really close to my neighborhood. So, first and foremost, it is extremely convenient by bike or car! However, when I walked in for the first time today, I was even more excited. You walk in to a very small and welcoming reception area with no line! (I was able to deal with all of that 'initial paperwork stuff' within 10 minutes.) Since the clinic has multiple departments, including family health, urgent care and chiropractor, they ask you to wait in the area designated to your department. Again, we were the only ones in the place and were able to avoid that mass waiting room like usual. The waiting area had large open windows to watch the happenings on Chicago Ave.; a nice change from dull white walls. The actual walls are decorated with tasteful artwork! I love the actual exam rooms! They have two doors so that the nurses/doctors can access them from their own office area rather than the public entrance. It eliminates so many people walking around and the uncomfortable feeling that someone is dying because it reminds you of that episode of ER or Grey's Anatomy... I digress. The staff was extremely pleasant! They made me feel welcome and calm. Everyone explained information in detail, but without sounding like a pretentious 4th year med student. The nurse even showed me information (and pictures) on the internet during our appointment so that I had a better understanding - helpful and educational! I can totally see this being my new primary care provider soon. Great location! Great facility! AND, it is located right next to the Town Hall Tap and Pumphouse Creamery - two of my favorites! Doctor, lunch and dessert all in one short trip. I love it!

The doctor here is very unprofessional and rude. If you…read moreare a walk in, she will just bide her time and wait for her next appointment cause she does not want to actually help. We had to leave and go to another minute clinic. Horrible experience for my son and I. She should not work with people

I have to get a DOT Physical, and so I scheduled an appointment here, hoping to get it done on a…read moreSunday. I arrived at my appointment on time, and the nurse who was there asked the other waiting patient whether she would like to be seen early. The nurse then asked me whether I had filled out my paperwork; nobody had mentioned that I needed to fill out paperwork ahead of time, not the DVS, the federal website for DOT physicals, nor the CVS website, so I didn't have paperwork. The nurse said that I had long paperwork I was supposed to fill out ahead of time, but she would see what she could do and I waited about ten minutes. The nurse then, at least, gave me the form I would have to fill out. She emphasized again that it was long, and said that they wouldn't be able to see me that day. The paperwork isn't long at all; there's only two pages for me to fill out that I could have easily completed while I waited. And as for not being able to see me later that day, maybe CVS shouldn't advertise walk-in appointments if that is not a possibility.

It's sad to hear that the Saint Paul location on Dayton avenue is closed down I went there…read moreapproximately 33 years ago I know that's quite a long time but they were so incredibly helpful and compassionate during a very troublesome and stressful time in my life I was having severe mental health issues and since my boyfriend's parents lived directly across the street I went there in midst of a psychotic crisis they treated me with complete respect and were not condescending at all they were so empathetic and one of the staff members even took the time to drive me the hospital to be checked in for a psych eval they went above and beyond even though they're now at a different location I hope that they are still doing incredible work.

This is a SAFE PLACE. One can feel it in the air when you enter…read more My child, who prefers they/them as pronouns, is currently seeing staff re. gender . They have been seen AND HEARD by caring, knowledgeable, professional people who are taking the time to educate and help them deal with extremely personal sexualty issues. I do not know all the technical terms but I CAN tell you that after a 17 year battle with many other less sensitive healthcare professionals my child is now becoming happier, more confident, and a mentally healthier individual. My child's patner is also seen here because she has an extreme reaction to needles. Family Tree is the only resource (after 7 other facilities) to supply the accommodation necessary for her anxiety control so a blood draw could be accomplished. The clinic has gone beyond any normal standard of care. Lastly, when visiting, I appreciate the calm attitudes, the unique waiting room, and the educational materials available. It is a SAFE PLACE for all.

Nice vibe in this clinic. More spa-like than clinical. Friendly staff. Beverages available in wait…read morearea. Nice staff Nurse and physician listened and answered all my questions

The quality of care is excellent. All of your questions are answered no matter how small or "silly"…read moreyou feel they may be.The medical staff are warm, professional, & put you at easy. There is no rush to hurry you along. Your concerns are heard & are addressed. If's an interactive exchange that we women rarely get to experience with other providers. Total care.. body, soul, spiritual & mind. Finally...Medicine got it right for all of us gals 65 & over. Thank you HH

Allina Health Wellness Visit Good personal attention…read more Staff was professional. After Visit Review is comprehensive.

This clinic billed my annual physical as an outpatient visit. I do not recommend this clinic…read more Contacting the clinic was at least a half hour wait time to speak to someone, the "call back function" to avoid being on hold did not work and the clinic provided misleading information when I tried to get the CPT code corrected. Really disappointed. Dr Martinez was who I saw.