Medical care is good, and honestly besides the short staff and long wait its not bad. I had to go…read moreat the beginning of the year from the flu to get tested and had a fairly plesant experience. However. I have since been sent to collections by this sham of a clinic because they have yet to cash my check I was forced to mail them because they do not have a modern payment processor or webpage. Additionally as they "do not accept payment" inside, you can't even pay before you leave. Do not go to this debt center.

i can highly recommend Dr.Keith Jackson ENT for his exceptional knowledge, expertise, extensive…read moreexperience, warm and pleasant personality, and dedication to wellness for his patients. Wonderful experience on several occasion. Donna McCown

I recently visited this urgent care due to my mother testing positive for a Covid with an at home…read moretest. We both went in with appointments one at 1:30pm and 1:45pm. We sat there an additional 45 minutes. When they called for my mom I just went in the same room with her. Our test came back one flu one covid. The doctor answered a phone call while being in the room with us. She also asked me about my other health issue and then went into her husband health issues with the same thing as mine for about 15 minutes. Which was reassuring and fine but not for 15 minutes. At the end of the visit she didn't prescribed me anything for the flu because she believed I was at the end of it. The next day I woke up and decided to get an at home test because I didn't believe that I had the flu. I actually tested positive for Covid also went to my regular doctor and I tested positive for Covid there. Moral of the story is that it was very unprofessional that the doctor answered a phone call in the middle of my visit and I got the wrong test results. I haven't ever had another issues at this urgent care. Just this recent time. It's hit or miss with what doctor you get. This doctor I even had to explain medical terminology to.

Today I had a very disappointing experience at the AFC Denville location on Route 10. My family of…read moresix has been going to this office since it opened, and until now, every visit has been positive. Unfortunately, that was not the case today. I arrived with my 10 year old son for his appointment and was greeted by the front desk employee, Eric. The greeting felt cold and dismissive, as though I were interrupting him rather than being welcomed as a patient. I was told that none of the required paperwork had been completed online and that I needed to fill everything out, even though my wife had made the appointment. Wanting to avoid conflict, I calmly agreed and sat down to complete the forms. At that point, my son quietly commented to me that the employee was being rude. After turning in the paperwork, I was abruptly asked for my insurance card, followed by my ID--neither of which were mentioned upfront. Each request required me to repeatedly get up and return to the desk, which added to my growing frustration. I was then informed of a copay amount that appeared to be higher than expected. When I politely asked whether this visit was considered a specialist visit, I was told it was not. I then reasonably questioned why the co-pay matched my specialist rate. The response I received was dismissive: I was told that "the screen" determined the charge and that any issue was my responsibility to take up with my insurance company. Throughout this interaction, I felt as though I was being treated as an inconvenience rather than a long standing customer. The lack of basic courtesy was surprising and disappointing, especially in a healthcare setting. I asked to speak with the manager and was told she was not present. When I asked how to contact her, I was given vague directions to a crowded card display and left to search for her card myself while the employee stood by visibly irritated. I made a conscious effort to remain calm, especially because my son was with me. Once past the front desk, the remainder of the visit went smoothly, and the medical staff treated us kindly and professionally, which I greatly appreciated. I have never written a review before, but this interaction was upsetting enough that I felt compelled to speak up and post my feelings on many local media outlets. Respect and basic manners matter, particularly when dealing with families and children, shouldn't be a lot to ask from an organization that cares. Sadly, due to this experience, we will no longer be returning to AFC Denville after such a dreadful experience. Maybe the most ironic part of this was the waiting room was entirely empty when I went in and when leaving still empty.

this place is horribly organized. I was rushed into an exam room after them taking my blood…read morepressure and weighing me. they did not care about bringing a doctor into the exam room, however... I waited 40 minutes with a headache and body cramps in a small room with people talking outside, opening patient's doors right next to me and a loud tv that the employee's were watching. Very uncomfortable experience. 1/10

Terrible bedside manner. The doctor was dismissive and argumentative. He made treatment…read morerecommendations that were nonsensical and got angry and abrupt when I asked questions.

I've been going to see Dr Collum for several years now, and after reading the last review, had to…read moreoffer my own opinion. Pro's * You do not wait in the waiting room for more than 10 minutes - ever. * Typically if you need to see the Dr quickly, you can get a same day appointment. * Dr Collum spends considerable time with you, and appears genuinely interested in understanding why you're there. * Dr Collum explains in great detail why he orders tests, and what they are while further explaining what he believes the diagnosis to be (lab/diagnostic tests he ordered are to substantiate that diagnosis). * Dr Collum is rather dead pan, but not devoid of emotion. He comes off as a sincere, caring doctor who is there to help you be well. Both near and long term. Con's * I have not been a patient of his longer than I have been.

I have been a patient of Dr. Collum's for about a decade. He is very professional and very…read morethorough. No nonsense approach with good perspective- sorting out what is important from what isn't. I'm especially impressed at the time he takes during the annual physical to ask about my health and then to listen to the answer- as a result, he identified and diagnosed my celiac disease, the discovery of which was truly life-changing for me. The only non-positive is that the office is solid but less stellar- perhaps a typical busy dr.'s office in which the patient doesn't entirely feel like a customer. They also have a technician on premises so blood tests can be administered without having to travel to a separate lab.

I've been here many times and yesterday there was a new PA. The PA was very nice in the office and…read moreprescribed me medicines A & B. When I got to the pharmacy I got medicine C. I called the office to ask about the change and after an almost 25 min wait, the PA explained the change but forgot about medicine B. My son was also in that office earlier that day and I asked why she prescribed the same antibiotic that her just been on (since doctors have told me they don't recommend that.) The PA immediately got defensive and rude. Instead of explaining the decision they said "bc of his allergy there aren't many options!" I understand this but I just wanted to understand their decision. If I don't advocate for my kid who will? The PA's answers got really short and curt after that. Next time I go I'll call ahead and make sure that PA isn't there. Also, the young man upfront was talking so low, couldn't hear him, he obviously didn't want to help anyone and would rather continue playing on his phone.

I have been to many Urgent cares & this one is by far one of the worst experiences I have been…read morethrough. Even though some staff were super nice and friendly and the place was super clean, I still wouldn't recommend this place. I walked in at about 1:30 and was taken into the room at 2 ( not too bad with timing). Then I waited such a longg time for the dr. To just examine me and run out the room... left me there very confused with no kind of help once so ever. The dr also recommended me to a surgeon and happened to be the wrong surgeon... later that day I had to go to another place and got the care I needed! Overall the place was clean and some staff were friendly, but the dr. That was seeing me was completely unprofessional, misdiagnosed me & just simply was trying to rush...

Calling their office is unbelievably tortuous. They have staff members, who will remain unnamed…read moreunless pressed to reveal, that are rude, conceited, and definitely not worth the effort to see one of their doctors. Go somewhere else for your care. Please provide recommended doctors here. Thanks!

The doctors are fine but you have to get through their awful front office staff to get to them…read more They are rude and useless.

Dr. Cortes and his practice is EXCELLENT.!!! Then the Morris county surgical center is great…read morestarting with the front desk very nice and helpful. To Teddi, Lisa, Carol, Jason, Britt, I cant thank them enough for how relaxing easy and pleasant they made my treatment. GREAT PLACE !!!!

I had surgery earlier today and things went so well that as I sit here on my couch recovering I…read morefelt I should review them already. A doctor friend of mine recommended a surgeon to me that works out of the Morris County Surgical Center and after today I don't know if I'd want to go anywhere else. I was the first on the board this morning so I arrived at 6:30am to a smiling and friendly nurse/receptionist who was very helpful. I was brought to the back where I was taken care of by Elaine, who was very caring and kept me at ease (her British accent was calming). As more people started coming in and milling about I realized that these nurses were awesome and cared about making me feel confident. When I was brought into the ER by my two ER nurses (sorry ladies, I simply cannot remember your names) they, and the Anesthesiologist, quickly got me situated and comfortable and were saying good night. The next thing I remember was waking up in the recovery room with nurse Laura and Dr. Simon talking to me. I've been under the knife six times now and I have never had a better experience than today. The nurses, the doctors, the recovery room...I felt at ease the whole time, from start to finish. This is the first time I came out of anesthesia without the shakes or feeling nauseous. I can't say enough about how great this went. Now I hope my recovery goes as well.

I went there this see the doctor oulichi will change my medication and she refused I want new…read moredoctor and my sister I want me stay with I I don't like her at all. If she changed my medication maybe will like go. I don't like her at all. She keeps the same medication she need to change my medication because I don't trust I want a new doctor now I stuck with and now I regret everyday of my life

From the owner: Saint Clare’s Health has been a proud part of the community that we serve since 1895. We are…read morecommitted to a patient-focused and personalized approach, delivering the highest quality of care. Patients have come to know and trust that they are treated with dignity, respect, and compassion. We are Around the corner.

I've been here twice and I've found the staff to be polite and helpful…read more For prescriptions, after checking in at the Pharmacy desk, service is speedy.

Absolutely awful phone service from this pharmacy. Multiple calls kept sending us to voicemail…read more Left a message as directed. They said they'd call. They never called. Never got our post surgery questions answered. This is a terrible and dangerous way to run a business. Management should be fired for such a half-assed, impersonal healthcare system. We've heard small local pharmacies are doing much better. Not surprised. Further, when we looked on the app for delivery, we found it wouldn't be for a week. A week! Absurd!! Someone could literally die by that time. Isn't that a gross liability? Horrible. You all should be ashamed !!

If you have this misfortune to go to this hospital, especially on the weekend, you can expect care…read moreto level of outright neglect. My relative spilled her bedpan as she was trying to put it on the table and was left in a urine soaked gown for over two hours after asking for help. She did not get a clean gown until I was able to get one for her at the nurse's station and I helped her change it. I was then able to get clean sheets and changed the bedding for her. Next she had a raging headache and asked for an ice pack. Three requests and three hours passed. I ended up taking some ice out of her cup and using the plastic the utensils came in to make her a makeshift ice pack for her forehead. I asked where the ice machine was so I could fill a glove with ice and I was told that it was not available to me. They told me I should just ask for an ice pack, and I said we already did three times and three hours ago. The ice pack arrived! The doctors did a good job diagnosing and helping her. My message to the nurses who were scrolling continuously on their phones is, if you don't like the profession and taking care of people when they are down and out, go find yourself a new job. My sister's room mate was also left in her urine for hours as well. Btw even if your patients are sick they need to eat. There was no menu there and she had not eaten in almost 2 days. I searched out the number and told her how to order the food (that she said was vile). At other hospitals if you don't tell them what you want they bring food anyway. Not here they just left her without any! Bottom line, for a hospital, you are a disgrace. I thought the ER at MMH was bad but you St Clare taught me what bad actually is. If I ever have the misfortune to need help, drive me an extra hour to a different hospital, even if my arm is cut off and needs to be reattached. Terrible.

Horrible experience. They got the date of birth wrong and they gave my nephew infant dosage that…read moredidn't do anything to him because he isn't a infant. They were rude and very unprofessional. I do not recommend anybody to come here.